Meet Daniella's Team
Daniella Ferraro
Department Manager - Property Management
After completing a hairdressing traineeship, Daniella begun working in real estate on a short term basis in her mother’s office in the Western Suburbs in 2010.
Her mother had been a local agent in the area for over a decade and owned her own company for 7 years. Starting in administration to help inject energy and momentum into the business, Daniella excelled and quickly progressed into property management when an opportunity arose. “I’m grateful for the opportunity I had working in my mum’s office. I had excellent training and was surrounded by a wealth of knowledge and experience to assist me in my first years.”
In 2013 the buzz, excitement and challenge of the inner-city saw Daniella choose to move to Melbourne’s CBD to further progress her career. Taking on a role managing a Fully Furnished portfolio in a multiple office network, Daniella was able to progress into managing a small team of upcoming property managers’ whist providing an exceptional service to her clients. “Managing furnished properties requires a different set of skills, you’re dealing with a clientele who expect a hotel quality service. You’re not only managing the property itself but ensuring that the furnishings provided are up to standard and well presented”.
After 4 successful years, in late 2016, Daniella decided it was time to challenge herself again accepting a key position at Harcourts Melbourne City. “I am ready to lead the property management team to new heights and I’m really excited about the future”
Awards & Achievements
2025
No. 1 Top Office Property Management Excellence | July - September
No. 2 Top Office Property Management Revenue | July - September
No. 1 International Property Management Growt
No. 1 National Property Management Growth
2023
No. 5 Top Property Management Listing - Financial Year
2019
Property Management Excellence | April to June
Daniella's Portfolio
Eltham2/64 Livingstone Road
Leased
— 6th Jul 2026
$800pw
East Melbourne112K/211 Powlett Street
Leased
— 10th Jun 2026
$675pw
Richmond
Leased
— 14th May 2026
$900pw
MelbourneG08/501 Little Collins Street
Leased
— 4th Mar 2026
$675pw
Balwyn14/204 Whitehorse Road
Leased
— 10th Feb 2026
$750pw
Melbourne1303/480 St Kilda Road
Leased
— 9th Feb 2026
$600pw
Melbourne908/233 Collins Street
Leased
— 30th Jan 2026
$650pw
Melbourne6306/568 Collins Street
Leased
— 30th Jan 2026
$575pw
Melbourne806/639 Little Bourke Street
Leased
— 22nd Jan 2026
$450pw
Melbourne4202/35 Spring Street
Leased
— 21st Jan 2026
$2,700pw
Melbourne16/7 Drewery Lane
Leased
— 21st Jan 2026
$825pw
Melbourne2009/31 A'Beckett Street
Leased
— 21st Jan 2026
$650pw
What our clients say
Excellent communication and fast responses !
I would like to acknowledge Mikaele for being incredibly attentive and an excellent communicator, along with her right-hand person, Priscilla. They responded to my calls and questions promptly... Read more
Great experience with Harcourts Melbourne City
I had a great experience with Harcourts Melbourne City. My agent was very friendly, professional and responsive throughout the whole rental process. Communication was clear and my questions were... Read more
Excellent communication and caring
During the lead up to the tenancy starting there was great communication throughout and easy to get hold of. Read more
A great company to have looking after my rental property with people that truly seem to want to help
I have to say that dealing with Serena Fonua at Harcourts Melbourne City Central has been an absolutely wonderful experience as she is always positive in her assessment of any problem that I... Read more
Good services
Provides a good service and strong market knowledge. Read more
Very friendly and efficient service
Always very professional and understanding. Excellent service with fast and friendly turnaround to any queries and requests. Read more
A positive experience with Harcourts Melbourne City
I've had an outstanding experience working with Darren as the property manager for my Melbourne investment property. From the very beginning, his communication has been exceptional. He keeps me... Read more
Exceptional Quality Service!
The team at Harcourts Melbourne City (specifically Mikaele, Daniella and Cameron) always provide exceptional service! They know the market well and are always reachable for a discussion. All matters... Read more
Good Experience with Harcourts Melbourne
Had a great experience using Harcourts Melbourne to find a CBD apartment after relocating from WA.
Looked at two units on the same day and both agents were courteous and professional. Ultimately... Read more
Thorough, detailed management and respectful of rental provider
My property manager is knowledgeable and results oriented, feel that as representative of Harcourt's they value our business Read more
Prompt, friendly, professional service. very good communicators.
Prompt, friendly, professional service. very good communicators. Read more
A seamless, highly professional and stress free experience
Serena was efficient, professional and highly communicative throughout. She made applying and moving in incredibly easy. We really appreciate her great service and quick response times. Read more
Darren made leasing straightforward and stress-free
Darren managed the leasing of 14/287 Exhibition Street smoothly. He communicated clearly and stayed responsive throughout, showed solid knowledge of the Melbourne CBD rental market, handled lease... Read more
Warmth professionalism and an accurate perception and understanding of our particular eds
Mikaele Horsnell of Harcourts Melbourne CIty made the experience of renting our apartment a delightful experience and from the absolute outset. We were incredibly lucky in that she was the perfect... Read more
Professional, thorough and across her brief
I have been using Harcourts Melbourne City for a few years now. I have found their service to be professional, very thorough and to the point when it comes to detail. As a Landlord I need to... Read more
Well done Mikaele!
Responsive, good market knowledge and professional. I have no hesitation in recommending to others provided that she remains to be my account manager. Read more
What you want in a manager
Good communication, flawless systems, positive and easy experience Read more
Great service. Sally has always been very helpful. Thank you.
Sally has been professional, a great communicator, prompt and helpful with any queries I’ve had. Thank you. Read more
Smooth and easy move in
They were very professional from the start with the house viewing through to moving in and answering queries. The only comment would be sometimes they are quite busy and unable to pick up phone... Read more
All the staff I have dealt with were great and very helpful.
Mikaele was very prompt in addressing concerns and I truly appreciate how quickly things get done for my convenience. Read more
Easy to talk to and very easy to contact
I have had a great experience dealing with Harcourts Melbourne City. Always professional, quick to follow up with answers to my enquiries. Offer good advise on options available for fixing problems... Read more
Excellent communication and helpful
My agent Sally is fantastic with communication and getting back to me with any inquiries I have.
Great customer service, friendly and professional! So far, so good. Read more
Fantastic communication
Had a apartment for rent in Melbourne CBD. Very helpful, courteous and great results Read more
Great Experience
Great Experience with Harcourts Read more
Rude, in professional and does whatever they like
Rude, doesn’t follow up on anything you ask, talks over the top of you on the phone then hangs up on you, the exit report was done with out me being there or given the opportunity to be there and... Read more
Great to work with.
Very responsive and a pleasure to deal with. Read more
Everything has been great so far
a few months in and everything has been great. Good communication and attentive support. Read more
Excellent communication, prompt action, smooth end-to end process
It is an absolute pleasure working with Serena. Her communication is always clear, concise, and very prompt. She is very quick and proactive in addressing any questions, concerns, and takes immediate... Read more
Excellent
They were as responsive as it gets, I was never left with any questions that needed to be answered. They were really professional and knowledgeable, they make sure that they have both owner and... Read more
Keep me well informed. Actions taken after consultation
Changeover from previous management was problematic. However a phone call resolved the Body Corporate fees issue. Read more
Professional and Results Focused
I fell into the trap of not expecting too much from my previous managing agent - but was awakened from my slumber when the property remained untenanted for 3 months - and they told me it was due to... Read more
Excellent communicator and professional. Based on our experience we highly recommend
We trust our agent to do the best he can for us Read more
Good communicator
Professional response and deep knowledge about market. Read more
timely communication, friendly staff
They make an extensive appraisal of both your property and applicants for tenancy, the process is smooth and I feel listened to. When maintenance issues occur, I can trust Harcourts to get the job... Read more
Darren has been very effective and helpful taking over management of my property.
Darren has been extremely professional, with great attention to detail, after a poor experience with my previous property manager. He communicated clearly and has been a pleasure to work with. Read more
Very responsive and efficient
Very helpful and efficient Read more
