Mikaele Horsnell, Senior Property Manager at

Mikaele Horsnell

Senior Property Manager

Mikaele commenced her real estate career in Melbourne City and continues her dedication to the industry right where it all started.

“The CBD market is unlike any other. It’s unique, diverse and fast paced which makes it an exciting area to work in” Mikaele is passionate about her role as Senior Property Manager, with over 10 years’ experience she loves the modern approach to client service.

Working in the Harcourts Melbourne City team under the Director Dionne Wilson was always an easy decision. “Navigating a COVID market was the biggest challenge we have had to face but seeing how the City has bounced back is amazing” Mikaele is passionate about all things Melbourne and enjoys an active social life. You’ll see her attending football matches or exploring all the rooftops and laneways this beautiful city has to offer.


Awards & Achievements

2025

No. 2 Nationally | Property Manager Excellence 

No 2. Individual Property Management Excellence | Financial Year 2024-2025

No 2. Individual Property Management Excellence | January to March

 

 

2024

No 2. Individual Property Management Excellence | October - December

No 1. Individual Property Management Excellence | July - September

 

No 1. Individual Property Management Excellence | April - June

No 2. Individual Property Management Excellence | Financial Year 23-24

2023

No 2. Individual Property Management Excellence | October to December

No 1. Individual Property Management Excellence | July to September

No 2. Individual Property Management Excellence | January to March

 

No. 2 Top Individual Performance | Financial Year 22-23

No. 2 Individual Property Management Excellence | April to June

2022 & Prior

No. 3 Nationally | Property Manager Excellence 

No.1 Top Property Management Excellence | July to September 

 

No.1 Top Property Management Excellence | October to December 22

No.1 Top Property Management Excellence | April to June 18

 

Mikaele's Portfolio

406/501 Little Collins Street, Melbourne For Lease by Harcourts Melbourne City
Melbourne406/501 Little Collins Street
2
1
For Lease $650 per week
4113/22-24 Jane Bell Lane, Melbourne For Lease by Harcourts Melbourne City
Melbourne4113/22-24 Jane Bell Lane
2
2
2
95m²
For Lease $875 per week
20/562 Little Bourke Street, Melbourne Leased by Harcourts Melbourne City
Melbourne20/562 Little Bourke Street
1
1
55.5m²
Leased — 13th Nov 2025 $500pw
903/18-20 Bank Place, Melbourne Leased by Harcourts Melbourne City
Melbourne903/18-20 Bank Place
1
1
32.43m²
Leased — 10th Nov 2025 $550pw
31/562 Little Bourke Street, Melbourne Leased by Harcourts Melbourne City
Melbourne31/562 Little Bourke Street
1
1
61.2m²
Leased — 5th Nov 2025 $550pw
2105/35 Spring Street, Melbourne Leased by Harcourts Melbourne City
Melbourne2105/35 Spring Street
2
2
1
Leased — 20th Oct 2025 $1,400pw
2803/24 Jane Bell Lane, Melbourne Leased by Harcourts Melbourne City
Melbourne2803/24 Jane Bell Lane
2
1
1
Leased — 15th Oct 2025 $700pw
704/18-20 Bank Place, Melbourne Leased by Harcourts Melbourne City
Melbourne704/18-20 Bank Place
1
1
Leased — 10th Oct 2025 $550pw
403/1 Acacia Place, Abbotsford Leased by Harcourts Melbourne City
Abbotsford403/1 Acacia Place
1
1
Leased — 9th Oct 2025 $550pw
505/238 Flinders Lane, Melbourne Leased by Harcourts Melbourne City
Melbourne505/238 Flinders Lane
3
2
1
115m²
Leased — 1st Oct 2025 $1,100pw
27/8 Wellington Crescent, East Melbourne Leased by Harcourts Melbourne City
East Melbourne27/8 Wellington Crescent
3
2
2
130m²
Leased — 26th Sep 2025 $975pw
2102/155 Franklin Street, Melbourne Leased by Harcourts Melbourne City
Melbourne2102/155 Franklin Street
2
2
1
83m²
Leased — 22nd Sep 2025 $800pw
207/459 Royal Parade, Parkville Leased by Harcourts Melbourne City
Parkville207/459 Royal Parade
2
2
1
Leased — 17th Sep 2025 $675pw
19/562 Little Bourke Street, Melbourne Leased by Harcourts Melbourne City
Melbourne19/562 Little Bourke Street
1
1
52.2m²
Leased — 5th Sep 2025 $550pw

What our clients say

Testimonial from Oudom
Professional property agents

First of all I want to start with Darren, he is the guy that you need when you finding a house especially someone who are first time step in Melbourne. I would say only one word which is professional. Read more

Review submitted by Oudom (Tenant) 8 Nov 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1408/285 La Trobe Street, Melbourne, Victoria, 3000
Testimonial from
Great and Amazing Service

Serena was amazing, she made the move into this apartment incredibly smooth and was always ready to help with anything. She was very understanding of my situation and supported me throughout the... Read more

Review submitted by (Tenant) 2 Nov 2025
This is a verified review, submitted by the customer directly involved in the property transaction
507/399 Bourke Street, Melbourne, Victoria, 3000
Testimonial from Andrea
Highly professional, knowledgeable and the whole process was seamless

My experience with Harcourts Melbourne City was excellent. The agent Darren was highly professional and made the whole process seamless, getting me into a property in the CBD as quickly as possible... Read more

Review submitted by Andrea (Tenant) 28 Oct 2025
This is a verified review, submitted by the customer directly involved in the property transaction
109/61 MacKenzie Street, Melbourne, Victoria, 3000
Testimonial from Anna
Always Helpful

Harcourts Melbourne City are excellent property managers. They are responsive and efficient. They communicate well and keep me informed. Read more

Review submitted by Anna (Landlord) 28 Oct 2025
This is a verified review, submitted by the customer directly involved in the property transaction
507/399 Bourke Street, Melbourne, Victoria, 3000
Testimonial from Peter
Excellent service combined with true market knowledge

I have always felt safe and reassured with Harcourts managing my Melbourne CBD heritage apartment. This peace of mind is particularly important given I do not live in Melbourne. Harcourts combines... Read more

Review submitted by Peter (Landlord) 27 Oct 2025
This is a verified review, submitted by the customer directly involved in the property transaction
19/562 Little Bourke St, Melbourne, Victoria, 3000
Testimonial from
The bestt

My agent was truly the best. He was very kind and helpful. Helped me through a tough time and is the sweetest and funniest person. His openness really made me feel reassured. Read more

Review submitted by (Tenant) 27 Oct 2025
This is a verified review, submitted by the customer directly involved in the property transaction
704/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Very good!

They take away all the distress of being a landlord. Always available if I have any questions and always pleasant to deal with. Read more

Review submitted by (Landlord) 25 Oct 2025
This is a verified review, submitted by the customer directly involved in the property transaction
205/79 Hobsons Rd, Kensington, Victoria, 3031
Testimonial from
Tenant treated as an equal

I rate Harcourt's highly in the 3 areas that mattered to me most when trying to find a suitable property:

1. Their ability and preparedness to find a mutually agreeable time for property inspections... Read more

Review submitted by (Tenant) 23 Oct 2025
This is a verified review, submitted by the customer directly involved in the property transaction
513/422 Collins Street, Melbourne, Victoria, 3000
Testimonial from Andrew
A breath of fresh air

I was fortunate when Harcourts bought out my previous agent, with whom I had been dissatisfied for quite a while. I now have Sally, who is the first agent (after many disappointments) to take a... Read more

Review submitted by Andrew (Landlord) 23 Oct 2025
This is a verified review, submitted by the customer directly involved in the property transaction
8/36 Marne Street, South Yarra, Victoria, 3141
Testimonial from
Wouldn’t choose anywhere else but Harcourts!

Our experience with Harcourts Melbourne has been excellent. Our property manager Darren definitely left no stone unturned with assisting us every step of the way.

In addition to that, the team has... Read more

Review submitted by (Tenant) 23 Oct 2025
This is a verified review, submitted by the customer directly involved in the property transaction
10/18-20 McLean Street, Brunswick West, Victoria, 3055
Testimonial from Lord Pedro
Theres no one doing it better

From over 100+ apartmerts managed, no company does it better.

In this rental game if you pay peanuts you most definately get monkeys Read more

Review submitted by Lord Pedro (Landlord) 29 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
813/585 La Trobe Street, Melbourne, Victoria, 3000
Testimonial from Rachel
Great experience

Renting our apartment with Harcouts was easy and professional. They are honest and very friendly to deal with. Read more

Review submitted by Rachel (Landlord) 15 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
805/182 Collins St, Melbourne, Victoria, 3000
Testimonial from Paul
Flawless performance!

The Harcourts team, led by Mikaele, were very pro-active and innovative. They listened closely to us and carried out our requests exactly. Amazing attention to detail. I would strongly recommend them. Read more

Review submitted by Paul (Landlord) 10 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1003/1 Powlett St, East Melbourne, Victoria, 3002
Testimonial from
Great service

We mostly communicated with Belinda at Harcourts when renting our new flat. From the beginning Belinda was warm and friendly, responding to questions well and giving helpful information (given we... Read more

Review submitted by (Tenant) 8 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
707/42-48 Claremont Street, South Yarra, Victoria, 3141
Testimonial from Lindsay
Happy With the Service

Harcourts have been very friendly and easy to deal with. Communication is always timely and concise. Owning investment property is becoming increasingly difficult in Victoria with the increases in... Read more

Review submitted by Lindsay (Landlord) 8 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
108/16 Liverpool Street, Melbourne, Victoria, 3000
Testimonial from Kori
Very easy process

I am very happy with the harcourts property management team, kept me updated with everything and were very easy and professional to deal with. Read more

Review submitted by Kori (Landlord) 7 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
2310/33 MacKenzie St, Melbourne, Victoria, 3000
Testimonial from
Professional and urgent

My experience with Mikaele as our property agent has been great.

Both her and Lliam made it incredibly easy to move in.

Mikaele has gotten everything done very swiftly and took all our worries... Read more

Review submitted by (Tenant) 7 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
305/18 Bank Pl, Melbourne, Victoria, 3000
Testimonial from Melissa
Great Professional Team

Hardcourt Melbourne City has managed our apartment for two years.

They communicate well and handle the property very well.

I am very pleased with their management. Read more

Review submitted by Melissa (Landlord) 6 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
517/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from Matt
Excellent service

Excellent service from Belinda, made the whole process super easy. Questions were responded to promptly. Read more

Review submitted by Matt (Tenant) 5 Sep 2025
This is a verified review, submitted by the customer directly involved in the property transaction
301/42-48 Claremont Street, South Yarra, Victoria, 3141
Testimonial from
excellent oversight of property, careful selection of tenants

Harcourts have excellent knowledge of the market, know what kind of tenant suits a particular property and have managed to sign up tenants within 3 days of listing. Inspections are regular and... Read more

Review submitted by (Landlord) 21 Aug 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1305/118 Russell Street, Melbourne, Victoria, 3000
Testimonial from Mateo
Professional, responsive and genuinely caring — a standout agent

I had an excellent leasing experience with Serena from Harcourts Melbourne City. From my first enquiry through application and key handover, she was consistently professional, warm and incredibly... Read more

Review submitted by Mateo (Tenant) 17 Aug 2025
This is a verified review, submitted by the customer directly involved in the property transaction
606/399 Bourke St, Melbourne, Victoria, 3000
Testimonial from Robert
Very fast response to application, few maintenance issues ongoing

Serena was seemingly looking out for our application as no longer than an hour had passed between submission and acceptance. We found Serena to be very responsive, but we are still awaiting responses... Read more

Review submitted by Robert (Tenant) 16 Aug 2025
This is a verified review, submitted by the customer directly involved in the property transaction
806/225 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Professional and efficient

My experience of Harcourts Melbourne City has been great. I've had four letting agents for my properties since 2017. Two have left the industry and I was unhappy with the other. Harcourts are the... Read more

Review submitted by (Landlord) 13 Aug 2025
This is a verified review, submitted by the customer directly involved in the property transaction
2209/35 Spring St, Melbourne, Victoria, 3000
Testimonial from Sarah
Amazing service!

The team at Harcourts Melbourne City bring thorough market knowledge, professionalism, and exquisite attention to detail. Through a superbly executed marketing process we were able to quickly secure... Read more

Review submitted by Sarah (Landlord) 13 Aug 2025
This is a verified review, submitted by the customer directly involved in the property transaction
806/225 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Very good experience

Thank you, Mr. Lliam Milkins, for your politeness and detailed introduction. Thank you for informing me of the information about the garage, gymnasium, etc.

Thank Ms.Daniella for helping confirming... Read more

Review submitted by (Tenant) 11 Aug 2025
This is a verified review, submitted by the customer directly involved in the property transaction
2209/35 Spring St, Melbourne, Victoria, 3000
Testimonial from Menindee
Does the heavy lifting

Just a quick shout out to Serena. Ive dealt with many agents over 3 decades of real estate and I can honestly say Serena really goes over and above. Whether its getting online and sourcing quotes or... Read more

Review submitted by Menindee (Landlord) 28 Jul 2025
This is a verified review, submitted by the customer directly involved in the property transaction
703/115 Swanston St, Melbourne, Victoria, 3000
Testimonial from
Very professional

Residential rental compliance issues all attended to promptly and marketing campaign resulted in new tenant after only a week. All handled very professionally and happy to recommend. Read more

Review submitted by (Landlord) 24 Jul 2025
This is a verified review, submitted by the customer directly involved in the property transaction
107/11 Hillingdon Place, Prahran, Victoria, 3181
Testimonial from
highly recommend Harcourts Melbourne City. Their expertise yields outstanding rentals results.

Harcourts Melbourne City has expert market knowledge and have secured high rental results in a short timeframe. Highly recommend them as agents for your property. Read more

Review submitted by (Landlord) 23 Jul 2025
This is a verified review, submitted by the customer directly involved in the property transaction
6712/633 Little Lonsdale Street, Melbourne, Victoria, 3000
Testimonial from Nadine & Cam M
Smooth & stress free!

I recently had the pleasure of working with Sally Woodhouse as a first-time renter, and I cannot recommend them highly enough! From our very first interaction, her communication was... Read more

Review submitted by Nadine & Cam M (Tenant) 20 Jul 2025
This is a verified review, submitted by the customer directly involved in the property transaction
107/29 Market St, Melbourne, Victoria, 3000
Testimonial from Maria
Incredibly helpful

We are incredibly pleased with the Harcourt’s team! We had the opportunity to inspect 3 different properties with Sally and her knowledge and dedication really stand out. Read more

Review submitted by Maria (Tenant) 14 Jul 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1306/1 William St, Melbourne, Victoria, 3000
Testimonial from Russell
The highest level of professional professional service

Harcourts Melbourne City have managed our Melbourne CBD apartment for a number of years. I can say they have always been highly professional in all aspects of their services.

I rely upon the advice... Read more

Review submitted by Russell (Landlord) 12 Jul 2025
This is a verified review, submitted by the customer directly involved in the property transaction
4/9 Anthony St, Melbourne, Victoria, 3000
Testimonial from Eliot M
Professional and friendly

Darren has been a dream to work with, nothing is a bother for him a d he has been very helpful in all aspects of the move and settling in. Read more

Review submitted by Eliot M (Tenant) 11 Jul 2025
This is a verified review, submitted by the customer directly involved in the property transaction
302K/211 Powlett Street, East Melbourne, Victoria, 3002
Testimonial from
Great experience

Clear communication and methodical approach backed by relevant local experience that led to a quick rental of my apartment Read more

Review submitted by (Landlord) 2 Jul 2025
This is a verified review, submitted by the customer directly involved in the property transaction
301/9 Eades Street, East Melbourne, Victoria, 3002
Testimonial from
Professional

Yasmeen has been such a pleasure to deal with. She pretty much did all the hard work and has been absolutely wonderful. I’ve just moved from interstate and she’s made moving a breeze . She’s... Read more

Review submitted by (Tenant) 26 Jun 2025
This is a verified review, submitted by the customer directly involved in the property transaction
11/33 Princes Street, Port Melbourne, Victoria, 3207
Testimonial from
A very proactive and helpful agent, professional in conduct and a pleasure to deal with!

The agent is very proactive and responsive to queries. He provides good on-the-ground feedback and current market trends. He will plan out a strategy to get a good deal, walk me through it and tweak... Read more

Review submitted by (Landlord) 26 Jun 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1506/279 La Trobe St, Melbourne, Victoria, 3000
powered by RateMyAgent

Request an appraisal
from Mikaele