Mikaele Horsnell, Senior Property Manager at

Mikaele Horsnell

Senior Property Manager

Mikaele commenced her real estate career in Melbourne City and continues her dedication to the industry right where it all started.

“The CBD market is unlike any other. It’s unique, diverse and fast paced which makes it an exciting area to work in” Mikaele is passionate about her role as Senior Property Manager, with over 10 years’ experience she loves the modern approach to client service.

Working in the Harcourts Melbourne City team under the Director Dionne Wilson was always an easy decision. “Navigating a COVID market was the biggest challenge we have had to face but seeing how the City has bounced back is amazing” Mikaele is passionate about all things Melbourne and enjoys an active social life. You’ll see her attending football matches or exploring all the rooftops and laneways this beautiful city has to offer.


Awards & Achievements

2025

No. 2 Nationally | Property Manager Excellence 

No 2. Individual Property Management Excellence | Financial Year 2024-2025

No 2. Individual Property Management Excellence | January to March

 

 

2024

No 2. Individual Property Management Excellence | October - December

No 1. Individual Property Management Excellence | July - September

 

No 1. Individual Property Management Excellence | April - June

No 2. Individual Property Management Excellence | Financial Year 23-24

2023

No 2. Individual Property Management Excellence | October to December

No 1. Individual Property Management Excellence | July to September

No 2. Individual Property Management Excellence | January to March

 

No. 2 Top Individual Performance | Financial Year 22-23

No. 2 Individual Property Management Excellence | April to June

2022 & Prior

No. 3 Nationally | Property Manager Excellence 

No.1 Top Property Management Excellence | July to September 

 

No.1 Top Property Management Excellence | October to December 22

No.1 Top Property Management Excellence | April to June 18

 

Mikaele's Portfolio

305/7 Katherine Place, Melbourne For Lease by Harcourts Melbourne City
Melbourne305/7 Katherine Place
2
1
For Lease $625 per week
1/392 Little Collins Street, Melbourne For Lease by Harcourts Melbourne City
Melbourne1/392 Little Collins Street
1
1
50m²
For Lease $500 per week
304/260 Little Collins Street, Melbourne For Lease by Harcourts Melbourne City
Melbourne304/260 Little Collins Street
1
1
44m²
For Lease $550 per week
605/183 Bridge Road, Richmond For Lease by Harcourts Melbourne City
Richmond605/183 Bridge Road
2
2
1
For Lease $750 per week
404/18-20 Bank Place, Melbourne For Lease by Harcourts Melbourne City
Melbourne404/18-20 Bank Place
1
1
For Lease $525 per week
1405/8 Downie Street, Melbourne For Lease by Harcourts Melbourne City
Melbourne1405/8 Downie Street
2
2
1
For Lease $800 per week
G08/501 Little Collins  Street, Melbourne Leased by Harcourts Melbourne City
MelbourneG08/501 Little Collins Street
1
1
73m²
Leased — 4th Mar 2026 $675pw
5/562 Little Bourke Street, Melbourne Leased by Harcourts Melbourne City
Melbourne5/562 Little Bourke Street
1
1
74.5m²
Leased — 2nd Mar 2026 $600pw
117/300 Swanston Street, Melbourne Leased by Harcourts Melbourne City
Melbourne117/300 Swanston Street
1
1
1
52.4m²
Leased — 21st Feb 2026 $600pw
1207/118 Russell Street, Melbourne Leased by Harcourts Melbourne City
Melbourne1207/118 Russell Street
1
1
Leased — 20th Feb 2026 $650pw
1803/81 A'Beckett Street, Melbourne Leased by Harcourts Melbourne City
Melbourne1803/81 A'Beckett Street
2
1
Leased — 19th Feb 2026 $725pw
1717/1 Ascot Vale Road, Flemington Leased by Harcourts Melbourne City
Flemington1717/1 Ascot Vale Road
1
1
1
Leased — 17th Feb 2026 $550pw
20/24 Little Bourke Street, Melbourne Leased by Harcourts Melbourne City
Melbourne20/24 Little Bourke Street
1
1
Leased — 11th Feb 2026 $500pw
14/204 Whitehorse Road, Balwyn Leased by Harcourts Melbourne City
Balwyn14/204 Whitehorse Road
2
2
1
Leased — 10th Feb 2026 $750pw
1303/480 St Kilda Road, Melbourne Leased by Harcourts Melbourne City
Melbourne1303/480 St Kilda Road
1
1
1
Leased — 9th Feb 2026 $600pw
44/7 Drewery Lane, Melbourne Leased by Harcourts Melbourne City
Melbourne44/7 Drewery Lane
1
1
1
81m²
Leased — 3rd Feb 2026 $750pw
6306/568 Collins Street, Melbourne Leased by Harcourts Melbourne City
Melbourne6306/568 Collins Street
1
1
49m²
Leased — 30th Jan 2026 $575pw
908/233 Collins Street, Melbourne Leased by Harcourts Melbourne City
Melbourne908/233 Collins Street
2
1
60m²
Leased — 30th Jan 2026 $650pw

What our clients say

Testimonial from
Communication is quite good

They replied quickly, although not always. After one month of moving in, the property have issues and they would not fix it not urgently even though I requested many times. The cupboard door is... Read more

Review submitted by (Tenant) 24 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
2009/31 A'Beckett Street, Melbourne, Victoria, 3000
Testimonial from Rene
Team effort across all property managers

Good result to enable a quick result. Harcourts Team effort across all property managers to enable a good outcome was invaluable. Read more

Review submitted by Rene (Landlord) 18 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
14/204 Whitehorse Rd, Balwyn, Victoria, 3103
Testimonial from Harry
Highly professional

Always focused to remain professional. Great communication and knowledge of the local market. I recommend Dionne and her team to get the outcome you expect Read more

Review submitted by Harry (Landlord) 15 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
802/260 Little Collins Street, Melbourne, Victoria, 3000
Testimonial from
Excellent; well informed about the rental and sales market. First class communication.

We changed agents 12 months ago and the change in service, communication, guidance and advice about the rental and sales market was dramatic. We could not be happier. As interstate landlords my wife... Read more

Review submitted by (Landlord) 9 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
28/187 Collins Street, Melbourne, Victoria, 3000
Testimonial from Angus
Fantastic service as a tenant.

My wife and I were able to sign and move in within a week of viewing. They gave us a full sit down and introduction regarding the move, and answered all our questions. It was the first time we’d... Read more

Review submitted by Angus (Tenant) 7 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
506/29 Market Street, Melbourne, Victoria, 3000
Testimonial from Petra
Smooth and professional experience

Great communication and very professional service.

The team was friendly, responsive, and easy to work with.

Everything was handled smoothly and on time. Very happy with the experience Read more

Review submitted by Petra (Tenant) 7 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
328/118 Franklin Street, Melbourne, Victoria, 3000
Testimonial from Alan
Excellent to deal with

Very easy to work with, nothing is too much trouble, excellent current market knowledge, clear advice, friendly on a very professional level. Read more

Review submitted by Alan (Landlord) 6 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
1406/1 Freshwater Place, Southbank, Victoria, 3006
Testimonial from
Looking for a short-term rental for my year in Australia

Thank you so much! The process from viewing the apartment to moving in the apartment was perfectly organized. Everything went smoothly and there was help whenever I needed it.

Would highly recommend... Read more

Review submitted by (Tenant) 5 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
6712/633 Little Lonsdale Street, Melbourne, Victoria, 3000
Testimonial from Teresa
Excellent experience with Darren

Easy to communicate with and very efficient. Darren was helpful throughout the process. Read more

Review submitted by Teresa (Tenant) 30 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
8c05/570 Lygon Street, Carlton, Victoria, 3053
Testimonial from
Above and beyond

We've been with Harcourts for a number of years now, and they have been unfailingly friendly, helpful, professional, and always easy to deal with. They regularly go the extra mile (or three!) to... Read more

Review submitted by (Landlord) 29 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
303/118 Russell St, Melbourne, Victoria, 3000
Testimonial from Bill Hardy
I am very impressed with the way Harcourts are managing our flat.

Darren has done a fantastic job of organising the maintenance that has been required on the flat. We as owners really want our tenants happy with their accommodation and if anything requires... Read more

Review submitted by Bill Hardy (Landlord) 26 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
8c05/570 Lygon Street, Carlton, Victoria, 3053
Testimonial from Coco
Darren is highly professional, organized, friendly, and efficient.

The whole process from inspection to moving in is very smooth, agent communicates in a very timely and clear manner. Highly recommend. Read more

Review submitted by Coco (Tenant) 24 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
414/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Exceptional knowledge and service at Harcourts!

Mikaele from Harcourts is the best in the business when it comes to renting! A strong communicator with expert knowledge of the City of Melbourne. Mikaele always ‘follows through’ and ‘follows... Read more

Review submitted by (Landlord) 24 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
57/243 Collins Street, Melbourne, Victoria, 3000
Testimonial from Frank
Well structured great communication

Are constantly on top of things and have the owners interest at heart, Read more

Review submitted by Frank (Landlord) 22 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
43/86 Burnley Street, Richmond, Victoria, 3121
Testimonial from Hannah
Professional and efficient

Harcourts have been exceptional managing my rental property. They communicated promptly and transparently and were able to use their expertise to help navigate some unexpected repairs. Really... Read more

Review submitted by Hannah (Landlord) 20 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
21/30 La Trobe St, Melbourne, Victoria, 3000
Testimonial from Terry
Absolute ease of mind

Terrific service from Harcourts particularly Mikaela. She is reliable and I am secure in the fact that she is looking after my property and also importantly the tenants. Gold Stars all round Read more

Review submitted by Terry (Landlord) 15 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
604/18 Bank Place, Melbourne, Victoria, 3000
Testimonial from
Outstanding property management

The Harcourts Melbourne City property management team is a delightful, cohesive and entirely professional team with which to deal. Their market knowledge, communication and professionalism are of... Read more

Review submitted by (Landlord) 15 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
302/390 Little Collins St, Melbourne, Victoria, 3000
Testimonial from
Professional rental advice and service

I cannot speak highly enough about the professional service I have received from Harcourt's and in particular Mikaele with a problematic tenant and subsequent filling of a new listing. I found... Read more

Review submitted by (Landlord) 13 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
30/562 Little Bourke St, Melbourne, Victoria, 3000
Testimonial from Wen Yong
Professional and overall Amazing Experience

It was very easy to work with the Harcourts team. From arranging the initial inspection, lease application process and arranging for apartment maintenance and repairs, everything was made smooth and... Read more

Review submitted by Wen Yong (Tenant) 9 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
502/68 La Trobe Street, Melbourne, Victoria, 3000
Testimonial from
Excellent service from Harcourts Melbourne

Serena from Harcourts Melbourne organised upgrades to the meter box and the blind cords before we could rent our apartment for the first time and the initial inspection was excellent with everything... Read more

Review submitted by (Landlord) 9 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
96/431 St Kilda Road, Melbourne, Victoria, 3004
Testimonial from Tino
Professional Knowledgeable and always willing to help.

The Harcourts Melbourne Team were knowledgeable and a pleasure to deal with throughout the process providing clear communication and a collaborative approach. Each team member brought there expertise... Read more

Review submitted by Tino (Landlord) 8 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
612/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Great experience !

Communication was super easy and everyone was so friendly right from the first inspection! Read more

Review submitted by (Tenant) 8 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
4103/138 Spencer Street, Melbourne, Victoria, 3000
Testimonial from Will Blackwell
Reassuring

Darren from Harcourts Melbourne

City was great in keeping me updated

throughout the rental application .

I appreciated his communication skills

and was always prompt in replying to any

questions... Read more

Review submitted by Will Blackwell (Tenant) 8 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
504/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Quick, Detailed, and Helpful Communication

It was very straightforward to work with Harcourts Melbourne City as they were extremely communicative and direct in what kind of information or documents they required from me for my application to... Read more

Review submitted by (Tenant) 7 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
406/501 Little Collins Street, Melbourne, Victoria, 3000
Testimonial from Laura
An excellent experience

I had an excellent experience working with Daniella Ferraro, Department Manager at Harcourts. She is extremely experienced, highly efficient, and very professional.

Daniella explained to me through... Read more

Review submitted by Laura (Landlord) 6 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
502v/162 Albert St, East Melbourne, Victoria, 3002
Testimonial from Damian
Amazing Service

My experience with Harcourts has been exceptional and since changing agents, I have never looked back. Their experience and knowledge filters right through their very motivated team, but delivered in... Read more

Review submitted by Damian (Landlord) 6 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
107/616 Little Collins Street, Melbourne, Victoria, 3000
Testimonial from Ivy
Incredible, professional and friendly services!

My experience with the Harcourts Melbourne City is amazing! Their professional and trustworthy services made my life much easier and better!

I really appreciate their professional, genuine services... Read more

Review submitted by Ivy (Tenant) 6 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
57/243 Collins Street, Melbourne, Victoria, 3000
Testimonial from Tearoa
Thank you from the bottom of our hearts!

We can’t recommend Darren highly enough. From start to finish, he went above and beyond to help us find our new home. His work ethic is truly exceptional - professional, proactive, and incredibly... Read more

Review submitted by Tearoa (Tenant) 5 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
612/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from Selina
Exceptional service

I moved my investment property to Harcourts to be managed and the whole team has been nothing short of exceptional. Serena, in particular, is an outstanding property agent. She is very professional... Read more

Review submitted by Selina (Landlord) 2 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
1304/225 Elizabeth St, Melbourne, Victoria, 3000
Testimonial from Landlord
H. M.C.They are knowledgeable, great communicates and very professional.

I am very greatful to Serena, for all her help, guidance, information and professionalism.

Serena is very understanding and easy to communicate. Read more

Review submitted by Landlord (Landlord) 30 Dec 2025
This is a verified review, submitted by the customer directly involved in the property transaction
504B/399 Bourke Street, Melbourne, Victoria, 3000
Testimonial from
Darren Krause

Darren is highly proffessional. Keeps me updated and makes informed , valid suggestions when required. Read more

Review submitted by (Landlord) 30 Dec 2025
This is a verified review, submitted by the customer directly involved in the property transaction
2508/8 Exploration Lane, Melbourne, Victoria, 3000
Testimonial from Noshin
Great market knowledge, clear communication, and a very professional, helpful team.

My experience with Harcourts Melbourne City has been very positive. The team is professional, approachable, and helpful throughout the process, making everything smooth and stress-free. Darren has... Read more

Review submitted by Noshin (Tenant) 28 Dec 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1005/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from Melanie
Care without the hype

It has been 30 years since I rented and things have changed a lot. I looked at many properties and dealt with many agencies. Above all - what stood out to me from the time of the viewing through to... Read more

Review submitted by Melanie (Tenant) 22 Dec 2025
This is a verified review, submitted by the customer directly involved in the property transaction
609/333 Exhibition Street, Melbourne, Victoria, 3000
Testimonial from Sari
Efficient and professional

I’ve been with Harcourts for many years and they have proven themselves over and over again. From dealing with difficult tenant, diligence in inspection and application vetting, preparing property... Read more

Review submitted by Sari (Landlord) 20 Dec 2025
This is a verified review, submitted by the customer directly involved in the property transaction
2015/250 Elizabeth St, Melbourne, Victoria, 3000
Testimonial from Sophie
Always outstanding

It’s always a pleasure working with Harcourts, they eliminate the stress of a rental property, and always work with the utmost professionalism. Over the years, the communication, knowledge and care... Read more

Review submitted by Sophie (Landlord) 20 Dec 2025
This is a verified review, submitted by the customer directly involved in the property transaction
10/131 La Trobe Street, Melbourne, Victoria, 3000
Testimonial from Daryl Alexander
Outstanding Service

Harcourts took over as managing agents of our property early this year. They have been a pleasure to deal with. Daniella Ferraro the manager has been so helpful and really gone beyond the call of... Read more

Review submitted by Daryl Alexander (Landlord) 19 Dec 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1201/480 St Kilda Road, Melbourne, Victoria, 3004
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