Mikaele Horsnell, Senior Property Manager at

Mikaele Horsnell

Senior Property Manager

Mikaele commenced her real estate career in Melbourne City and continues her dedication to the industry right where it all started.

“The CBD market is unlike any other. It’s unique, diverse and fast paced which makes it an exciting area to work in” Mikaele is passionate about her role as Senior Property Manager, with over 10 years’ experience she loves the modern approach to client service.

Working in the Harcourts Melbourne City team under the Director Dionne Wilson was always an easy decision. “Navigating a COVID market was the biggest challenge we have had to face but seeing how the City has bounced back is amazing” Mikaele is passionate about all things Melbourne and enjoys an active social life. You’ll see her attending football matches or exploring all the rooftops and laneways this beautiful city has to offer.


Awards & Achievements

2026

No 3. Individual Property Management Excellence | January-March

No 1. Individual Property Management Excellence | Financial Year 2025-2026

 

2025

No. 2 Nationally | Property Manager Excellence 

No 2. Individual Property Management Excellence | Financial Year 2024-2025

 

No 2. Individual Property Management Excellence | January to March

No 1. Individual Property Management Excellence | October - December

2024

No 2. Individual Property Management Excellence | October - December

No 1. Individual Property Management Excellence | July - September

 

No 1. Individual Property Management Excellence | April - June

No 2. Individual Property Management Excellence | Financial Year 23-24

2023

No 2. Individual Property Management Excellence | October to December

No 1. Individual Property Management Excellence | July to September

No 2. Individual Property Management Excellence | January to March

 

No. 2 Top Individual Performance | Financial Year 22-23

No. 2 Individual Property Management Excellence | April to June

2022 & Prior

No. 3 Nationally | Property Manager Excellence 

No.1 Top Property Management Excellence | July to September 

 

No.1 Top Property Management Excellence | October to December 22

No.1 Top Property Management Excellence | April to June 18

 

Mikaele's Portfolio

1206/325 Collins Street, Melbourne For Lease by Harcourts Melbourne City
Melbourne1206/325 Collins Street
2
2
2
For Lease $1700 per week
12/55 Hotham Street, St Kilda East For Lease by Harcourts Melbourne City
St Kilda East12/55 Hotham Street
2
1
1
For Lease $750 per week
601/35 Spring Street, Melbourne For Lease by Harcourts Melbourne City
Melbourne601/35 Spring Street
3
2
3
For Lease $3950 per week
1406/555 Flinders Street, Melbourne For Lease by Harcourts Melbourne City
Melbourne1406/555 Flinders Street
2
1
1
For Lease $750 per week
1010/35 Spring Street, Melbourne Leased by Harcourts Melbourne City
Melbourne1010/35 Spring Street
2
2
1
109m²
Leased — 12th Jun 2026 $1,200pw
201/18-20 Bank Place, Melbourne Leased by Harcourts Melbourne City
Melbourne201/18-20 Bank Place
1
1
Leased — 12th Jun 2026 $500pw
406/57 Toorak Road, South Yarra Leased by Harcourts Melbourne City
South Yarra406/57 Toorak Road
1
1
1
Leased — 11th Jun 2026 $600pw
1/142 Park Street, South Melbourne Leased by Harcourts Melbourne City
South Melbourne1/142 Park Street
3
4
2
Leased — 4th Jun 2026 $1,600pw
405/501 Little Collins Street, Melbourne Leased by Harcourts Melbourne City
Melbourne405/501 Little Collins Street
1
1
49m²
Leased — 3rd Jun 2026 $500pw
205/140 Gipps Street, East Melbourne Leased by Harcourts Melbourne City
East Melbourne205/140 Gipps Street
1
1
1
56m²
Leased — 3rd Jun 2026 $750pw
13/15 Liardet Street, Port Melbourne Leased by Harcourts Melbourne City
Port Melbourne13/15 Liardet Street
3
2
2
Leased — 29th May 2026 $1,100pw
103/18-20 Bank Place, Melbourne Leased by Harcourts Melbourne City
Melbourne103/18-20 Bank Place
1
1
Leased — 28th May 2026 $500pw
108/166 Wellington Parade, East Melbourne Leased by Harcourts Melbourne City
East Melbourne108/166 Wellington Parade
2
1
Leased — 28th May 2026 $525pw
1405/8 Downie Street, Melbourne Leased by Harcourts Melbourne City
Melbourne1405/8 Downie Street
2
2
1
Leased — 19th May 2026 $750pw
805/18-20 Bank Place, Melbourne Leased by Harcourts Melbourne City
Melbourne805/18-20 Bank Place
1
1
30.93m²
Leased — 11th May 2026 $525pw
503/279 Wellington Parade, East Melbourne Leased by Harcourts Melbourne City
East Melbourne503/279 Wellington Parade
1
1
Leased — 9th May 2026 $450pw

What our clients say

Testimonial from
New move into an apartment

I was moving from over over seas so was reliantvonbsome good communication tobgetbthings organized amd thankfully this is what i was able to get. Read more

Review submitted by (Tenant) 7 Apr 2026
This is a verified review, submitted by the customer directly involved in the property transaction
6306/568 Collins Street, Melbourne, Victoria, 3000
Testimonial from John
Extremely professional in their approach and communication with sound knowledge of property market.

Prior to our previous tenant having vacated our property earlier in the year, Harcourts Melbourne City (Darren Krause) already had a new tenant organised at a higher weekly rental - they virtually... Read more

Review submitted by John (Landlord) 21 Mar 2026
This is a verified review, submitted by the customer directly involved in the property transaction
1709/333 Exhibition Street, Melbourne, Victoria, 3000
Testimonial from Chan
Timely communication and helpful feedbacks!

Even though it was very near Christmas and new year festive season, the Harcourts team was very prompt with their timely, constant communications. The staffs were able to provide me with helpful... Read more

Review submitted by Chan (Landlord) 16 Mar 2026
This is a verified review, submitted by the customer directly involved in the property transaction
304/33-43 Batman Street, West Melbourne, Victoria, 3003
Testimonial from Ankit
Darren made the whole experience pretty smooth.

Darren was professional throughout the entire tenancy process. His clear communication made the whole experience smooth and stress‑free. Read more

Review submitted by Ankit (Tenant) 13 Mar 2026
This is a verified review, submitted by the customer directly involved in the property transaction
2108/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Harcourts and particularly Sally Woodhouse are responsive, timely and get the result

XXXXXXXXXXXXXXXXXXXX Read more

Review submitted by (Landlord) 12 Mar 2026
This is a verified review, submitted by the customer directly involved in the property transaction
215/422 Collins Street, Melbourne, Victoria, 3000
Testimonial from
Quick and effective communication. Helpful

Good communication. Very understanding given my situation at the time of application. Assisted in expressing my interest in the rental property to the owners. Read more

Review submitted by (Tenant) 12 Mar 2026
This is a verified review, submitted by the customer directly involved in the property transaction
117/300 Swanston Street, Melbourne, Victoria, 3000
Testimonial from
Communication is quite good

They replied quickly, although not always. After one month of moving in, the property have issues and they would not fix it not urgently even though I requested many times. The cupboard door is... Read more

Review submitted by (Tenant) 24 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
2009/31 A'Beckett Street, Melbourne, Victoria, 3000
Testimonial from Rene
Team effort across all property managers

Good result to enable a quick result. Harcourts Team effort across all property managers to enable a good outcome was invaluable. Read more

Review submitted by Rene (Landlord) 18 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
14/204 Whitehorse Rd, Balwyn, Victoria, 3103
Testimonial from Harry
Highly professional

Always focused to remain professional. Great communication and knowledge of the local market. I recommend Dionne and her team to get the outcome you expect Read more

Review submitted by Harry (Landlord) 15 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
802/260 Little Collins Street, Melbourne, Victoria, 3000
Testimonial from
Excellent; well informed about the rental and sales market. First class communication.

We changed agents 12 months ago and the change in service, communication, guidance and advice about the rental and sales market was dramatic. We could not be happier. As interstate landlords my wife... Read more

Review submitted by (Landlord) 9 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
28/187 Collins Street, Melbourne, Victoria, 3000
Testimonial from Angus
Fantastic service as a tenant.

My wife and I were able to sign and move in within a week of viewing. They gave us a full sit down and introduction regarding the move, and answered all our questions. It was the first time we’d... Read more

Review submitted by Angus (Tenant) 7 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
506/29 Market Street, Melbourne, Victoria, 3000
Testimonial from Petra
Smooth and professional experience

Great communication and very professional service.

The team was friendly, responsive, and easy to work with.

Everything was handled smoothly and on time. Very happy with the experience Read more

Review submitted by Petra (Tenant) 7 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
328/118 Franklin Street, Melbourne, Victoria, 3000
Testimonial from Alan
Excellent to deal with

Very easy to work with, nothing is too much trouble, excellent current market knowledge, clear advice, friendly on a very professional level. Read more

Review submitted by Alan (Landlord) 6 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
1406/1 Freshwater Place, Southbank, Victoria, 3006
Testimonial from
Looking for a short-term rental for my year in Australia

Thank you so much! The process from viewing the apartment to moving in the apartment was perfectly organized. Everything went smoothly and there was help whenever I needed it.

Would highly recommend... Read more

Review submitted by (Tenant) 5 Feb 2026
This is a verified review, submitted by the customer directly involved in the property transaction
6712/633 Little Lonsdale Street, Melbourne, Victoria, 3000
Testimonial from Teresa
Excellent experience with Darren

Easy to communicate with and very efficient. Darren was helpful throughout the process. Read more

Review submitted by Teresa (Tenant) 30 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
8c05/570 Lygon Street, Carlton, Victoria, 3053
Testimonial from
Above and beyond

We've been with Harcourts for a number of years now, and they have been unfailingly friendly, helpful, professional, and always easy to deal with. They regularly go the extra mile (or three!) to... Read more

Review submitted by (Landlord) 29 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
303/118 Russell St, Melbourne, Victoria, 3000
Testimonial from Bill Hardy
I am very impressed with the way Harcourts are managing our flat.

Darren has done a fantastic job of organising the maintenance that has been required on the flat. We as owners really want our tenants happy with their accommodation and if anything requires... Read more

Review submitted by Bill Hardy (Landlord) 26 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
8c05/570 Lygon Street, Carlton, Victoria, 3053
Testimonial from Coco
Darren is highly professional, organized, friendly, and efficient.

The whole process from inspection to moving in is very smooth, agent communicates in a very timely and clear manner. Highly recommend. Read more

Review submitted by Coco (Tenant) 24 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
414/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Exceptional knowledge and service at Harcourts!

Mikaele from Harcourts is the best in the business when it comes to renting! A strong communicator with expert knowledge of the City of Melbourne. Mikaele always ‘follows through’ and ‘follows... Read more

Review submitted by (Landlord) 24 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
57/243 Collins Street, Melbourne, Victoria, 3000
Testimonial from Frank
Well structured great communication

Are constantly on top of things and have the owners interest at heart, Read more

Review submitted by Frank (Landlord) 22 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
43/86 Burnley Street, Richmond, Victoria, 3121
Testimonial from Hannah
Professional and efficient

Harcourts have been exceptional managing my rental property. They communicated promptly and transparently and were able to use their expertise to help navigate some unexpected repairs. Really... Read more

Review submitted by Hannah (Landlord) 20 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
21/30 La Trobe St, Melbourne, Victoria, 3000
Testimonial from Terry
Absolute ease of mind

Terrific service from Harcourts particularly Mikaela. She is reliable and I am secure in the fact that she is looking after my property and also importantly the tenants. Gold Stars all round Read more

Review submitted by Terry (Landlord) 15 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
604/18 Bank Place, Melbourne, Victoria, 3000
Testimonial from
Outstanding property management

The Harcourts Melbourne City property management team is a delightful, cohesive and entirely professional team with which to deal. Their market knowledge, communication and professionalism are of... Read more

Review submitted by (Landlord) 15 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
302/390 Little Collins St, Melbourne, Victoria, 3000
Testimonial from
Professional rental advice and service

I cannot speak highly enough about the professional service I have received from Harcourt's and in particular Mikaele with a problematic tenant and subsequent filling of a new listing. I found... Read more

Review submitted by (Landlord) 13 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
30/562 Little Bourke St, Melbourne, Victoria, 3000
Testimonial from Wen Yong
Professional and overall Amazing Experience

It was very easy to work with the Harcourts team. From arranging the initial inspection, lease application process and arranging for apartment maintenance and repairs, everything was made smooth and... Read more

Review submitted by Wen Yong (Tenant) 9 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
502/68 La Trobe Street, Melbourne, Victoria, 3000
Testimonial from
Excellent service from Harcourts Melbourne

Serena from Harcourts Melbourne organised upgrades to the meter box and the blind cords before we could rent our apartment for the first time and the initial inspection was excellent with everything... Read more

Review submitted by (Landlord) 9 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
96/431 St Kilda Road, Melbourne, Victoria, 3004
Testimonial from Tino
Professional Knowledgeable and always willing to help.

The Harcourts Melbourne Team were knowledgeable and a pleasure to deal with throughout the process providing clear communication and a collaborative approach. Each team member brought there expertise... Read more

Review submitted by Tino (Landlord) 8 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
612/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Great experience !

Communication was super easy and everyone was so friendly right from the first inspection! Read more

Review submitted by (Tenant) 8 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
4103/138 Spencer Street, Melbourne, Victoria, 3000
Testimonial from Will Blackwell
Reassuring

Darren from Harcourts Melbourne

City was great in keeping me updated

throughout the rental application .

I appreciated his communication skills

and was always prompt in replying to any

questions... Read more

Review submitted by Will Blackwell (Tenant) 8 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
504/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
Quick, Detailed, and Helpful Communication

It was very straightforward to work with Harcourts Melbourne City as they were extremely communicative and direct in what kind of information or documents they required from me for my application to... Read more

Review submitted by (Tenant) 7 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
406/501 Little Collins Street, Melbourne, Victoria, 3000
Testimonial from Laura
An excellent experience

I had an excellent experience working with Daniella Ferraro, Department Manager at Harcourts. She is extremely experienced, highly efficient, and very professional.

Daniella explained to me through... Read more

Review submitted by Laura (Landlord) 6 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
502v/162 Albert St, East Melbourne, Victoria, 3002
Testimonial from Damian
Amazing Service

My experience with Harcourts has been exceptional and since changing agents, I have never looked back. Their experience and knowledge filters right through their very motivated team, but delivered in... Read more

Review submitted by Damian (Landlord) 6 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
107/616 Little Collins Street, Melbourne, Victoria, 3000
Testimonial from Ivy
Incredible, professional and friendly services!

My experience with the Harcourts Melbourne City is amazing! Their professional and trustworthy services made my life much easier and better!

I really appreciate their professional, genuine services... Read more

Review submitted by Ivy (Tenant) 6 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
57/243 Collins Street, Melbourne, Victoria, 3000
Testimonial from Tearoa
Thank you from the bottom of our hearts!

We can’t recommend Darren highly enough. From start to finish, he went above and beyond to help us find our new home. His work ethic is truly exceptional - professional, proactive, and incredibly... Read more

Review submitted by Tearoa (Tenant) 5 Jan 2026
This is a verified review, submitted by the customer directly involved in the property transaction
612/250 Elizabeth Street, Melbourne, Victoria, 3000
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