Mikaele Horsnell, Senior Property Manager at

Mikaele Horsnell

Senior Property Manager

Mikaele commenced her real estate career in Melbourne City and continues her dedication to the industry right where it all started.

“The CBD market is unlike any other. It’s unique, diverse and fast paced which makes it an exciting area to work in” Mikaele is passionate about her role as Senior Property Manager, with over 10 years’ experience she loves the modern approach to client service.

Working in the Harcourts Melbourne City team under the Director Dionne Wilson was always an easy decision. “Navigating a COVID market was the biggest challenge we have had to face but seeing how the City has bounced back is amazing” Mikaele is passionate about all things Melbourne and enjoys an active social life. You’ll see her attending football matches or exploring all the rooftops and laneways this beautiful city has to offer.


Awards & Achievements

2025

No. 2 Nationally | Property Manager Excellence 

No 2. Individual Property Management Excellence | Financial Year 2024-2025

No 2. Individual Property Management Excellence | January to March

 

 

2024

No 2. Individual Property Management Excellence | October - December

No 1. Individual Property Management Excellence | July - September

 

No 1. Individual Property Management Excellence | April - June

No 2. Individual Property Management Excellence | Financial Year 23-24

2023

No 2. Individual Property Management Excellence | October to December

No 1. Individual Property Management Excellence | July to September

No 2. Individual Property Management Excellence | January to March

 

No. 2 Top Individual Performance | Financial Year 22-23

No. 2 Individual Property Management Excellence | April to June

2022 & Prior

No. 3 Nationally | Property Manager Excellence 

No.1 Top Property Management Excellence | July to September 

 

No.1 Top Property Management Excellence | October to December 22

No.1 Top Property Management Excellence | April to June 18

 

Mikaele's Portfolio

203/18-20 Bank Place, Melbourne For Lease by Harcourts Melbourne City
Melbourne203/18-20 Bank Place
1
1
For Lease $500 per week
708/166 Wellington Parade, East Melbourne For Lease by Harcourts Melbourne City
East Melbourne708/166 Wellington Parade
1
1
1
For Lease $550 per week
4 Church Street, Abbotsford For Lease by Harcourts Melbourne City
Abbotsford4 Church Street
4
3
2
For Lease $1600 per week
205/18-20 Bank Place, Melbourne Leased by Harcourts Melbourne City
Melbourne205/18-20 Bank Place
1
1
Leased — 4th Jun 2025 $450pw
2/36 Austin Crescent, Pascoe Vale Leased by Harcourts Melbourne City
Pascoe Vale2/36 Austin Crescent
3
2
2
Leased — 27th May 2025 $700pw
P74/394 Collins Street, Melbourne Leased by Harcourts Melbourne City
MelbourneP74/394 Collins Street
1
1
32m²
Leased — 19th May 2025 $500pw
9/2-4 Garden Avenue, East Melbourne Leased by Harcourts Melbourne City
East Melbourne9/2-4 Garden Avenue
1
1
Leased — 19th May 2025 $550pw
215/63 Acland Street, St Kilda Leased by Harcourts Melbourne City
St Kilda215/63 Acland Street
1
1
1
Leased — 19th May 2025 $525pw
208/422 Collins Street, Melbourne Leased by Harcourts Melbourne City
Melbourne208/422 Collins Street
1
1
50m²
Leased — 14th May 2025 $500pw
308/29 Market Street, Melbourne Leased by Harcourts Melbourne City
Melbourne308/29 Market Street
2
2
85.5m²
Leased — 12th May 2025 $700pw
404/18-20 Bank Place, Melbourne Leased by Harcourts Melbourne City
Melbourne404/18-20 Bank Place
1
1
Leased — 12th May 2025 $525pw
1018/422 Collins Street, Melbourne Leased by Harcourts Melbourne City
Melbourne1018/422 Collins Street
2
1
94m²
Leased — 9th May 2025 $925pw
1/214A Wattle Valley Road, Camberwell Leased by Harcourts Melbourne City
Camberwell1/214A Wattle Valley Road
3
2
2
Leased — 7th May 2025 $1,070pw
24/377 Little Collins Street, Melbourne Leased by Harcourts Melbourne City
Melbourne24/377 Little Collins Street
1
1
45.1m²
Leased — 6th May 2025 $560pw
1303/620 Collins Street, Melbourne Leased by Harcourts Melbourne City
Melbourne1303/620 Collins Street
2
1
Leased — 5th May 2025 $575pw

What our clients say

Testimonial from
Great experience

We had an amazing experience working with Darren from Harcourts. He was professional, knowledgeable, and truly went above and beyond to help us rent our home. Communication was clear and prompt, and... Read more

Review submitted by (Tenant) 7 Jun 2025
This is a verified review, submitted by the customer directly involved in the property transaction
304/11 O'Connell St, North Melbourne, Victoria, 3051
Testimonial from Anonymous
Consummate professionals

Harcourt Melbourne City had managed the leasing of my property for over a decade. Throughout this time, they have been consummate professionals, reliable, responsive, and always clear in their... Read more

Review submitted by Anonymous (Landlord) 28 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1/214a Wattle Valley Rd, Camberwell, Victoria, 3124
Testimonial from
Leased Successfully

The Harcourts Team have a good knowledge of the current market. Mikaele Horsnell has looked after my properties for years. She keeps me updated with progress on re-leasing in the current market. The... Read more

Review submitted by (Landlord) 28 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
P74/394 Collins Street, Melbourne, Victoria, 3000
Testimonial from
Lives up to the Harcourt name.

They were very professional and helpful every step of the way. Read more

Review submitted by (Tenant) 26 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
P74/394 Collins Street, Melbourne, Victoria, 3000
Testimonial from
Reliable, Professional, and Informed Property Management

We have had a extremely positive experience with the team at Harcourts Melbourne City. The team has a great understanding of local trends and pricing, which has been instrumental in us make... Read more

Review submitted by (Landlord) 26 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
308/29 Market St, Melbourne, Victoria, 3000
Testimonial from
So very helpful

All the staff I interacted with were all helpful and could answer any questions immediately. All super friendly as well. Read more

Review submitted by (Tenant) 22 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
9/2 Garden Avenue, East Melbourne, Victoria, 3002
Testimonial from
Fantastic service

I had a fantastic experience working with Serena in securing my new place on Collins Street. From the very first enquiry through the Realestate app, she was incredibly responsive, professional, and... Read more

Review submitted by (Tenant) 22 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
2112/620 Collins Street, Melbourne, Victoria, 3000
Testimonial from Anonymous
Absolutely amazing

Serena as my main contact has been extremely helpful throughout my entire process of looking for a new place to live. She has been very communicative and quick to respond whenever I had questions... Read more

Review submitted by Anonymous (Tenant) 20 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
804/639 Little Bourke Street, Melbourne, Victoria, 3000
Testimonial from
Smooth, supportive and super responsive!

My experience with Harcourts Melbourne City has been excellent from day one. The application process was incredibly fast and straightforward, and the move-in/key handover went smoothly. Everything... Read more

Review submitted by (Tenant) 19 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
6/1295 Toorak Road, Camberwell, Victoria, 3124
Testimonial from Anonymous
Well done Harcourts Melbourne City!

I found my experience with Harcourts Melbourne City friendly and professional.

I was lucky enough to liaise with a wonderful agent that knew exactly what the apartment needed to make it more... Read more

Review submitted by Anonymous (Landlord) 18 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
14B(130)/131 Lonsdale Street, Melbourne, Victoria, 3000
Testimonial from Anonymous
Excellent experience. Highly recommend.

Belinda from Hardcourts is one of the hardest working Agents I have ever worked with. Her knowledge of the Melbourne rental market is beyond superb. She was always in constant clear and honest... Read more

Review submitted by Anonymous (Landlord) 16 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
903/233 Collins Street, Melbourne, Victoria, 3000
Testimonial from Anonymous
Very good agency

Have been with this agency for many years now. They are very helpful, trustworthy, stay on top of things and have often gone out of their way for us. Getting new tenants has always been a smooth and... Read more

Review submitted by Anonymous (Landlord) 15 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
23 Milan Street, Mentone, Victoria, 3194
Testimonial from
Professional and efficient

I have always found Harcourts a thoroughly professional and helpful organisation, and I'm happy to recommend them. Their staff are friendly and efficient. Read more

Review submitted by (Landlord) 15 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
503/616 Little Collins Street, Melbourne, Victoria, 3000
Testimonial from
Quick processing of documents and allocation of property

We were new to the city and quite concerned about how quickly we would be able to secure a home within a week. During an inspection, we shared our situation with a Harcourts agent, who was very... Read more

Review submitted by (Tenant) 11 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
504/250 Elizabeth Street, Melbourne, Victoria, 3000
Testimonial from
It has been wonderful

Our experience with Harcourts and Darren in particular has been good. Darren has always been incredibly nice and he helped make the whole process so much easier and has always been helpful :) Read more

Review submitted by (Tenant) 6 May 2025
This is a verified review, submitted by the customer directly involved in the property transaction
2011/250 Elizabeth St, Melbourne, Victoria, 3000
Testimonial from
Rental property

The process of renting my property was simple and with the help of the staff, no problems were encountered. Well done! Read more

Review submitted by (Landlord) 27 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
203/350 Victoria St, North Melbourne, Victoria, 3051
Testimonial from Anonymous
Very efficient and communication is good

Darren couldn’t be more helpful. He keeps me in the loop always about tenants, repairs etc that may need doing.

Very happy. Read more

Review submitted by Anonymous (Landlord) 27 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1713/551 Swanston Street, Carlton, Victoria, 3053
Testimonial from
Apartment let

Darren was helpful and knows his market. Because I was new and had been with a previous agent for over 20 years until his retirement, I was cautious. Darren’s advice was helpful and the apartment... Read more

Review submitted by (Landlord) 26 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
6/287 Exhibition Street, Melbourne, Victoria, 3000
Testimonial from Anonymous
Hustle free move in

My agent is belinda, She was proactively working on my lease arrangement, she did check all stuff before move in. She scheduled the electricity and internet provider calls. So we will have all... Read more

Review submitted by Anonymous (Tenant) 20 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1013/555 Flinders St, Melbourne, Victoria, 3000
Testimonial from
Feeling in good hands

I am very happy overall with the service provided. Serena keeps me well informed, communicates efficiently and attends to things quickly and reliably. Read more

Review submitted by (Landlord) 20 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
14I(137)/131 Lonsdale Street, Melbourne, Victoria, 3000
Testimonial from
A great team who were professional, personable and courteous for every step.

From the apartment viewing with Yasmeen, who was kind to all who attended, to the office team of Mikaele, Sally, and Lliam, who were prompt, honest, and great to deal with at every step, I look... Read more

Review submitted by (Tenant) 14 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
501/260 Little Collins St, Melbourne, Victoria, 3000
Testimonial from Anonymous
Wonder Place

I will complete a nice review after I receive my other key and fog cause at the moment I only have one and it’s very difficult cause my fiancé needs the other key so just trying to work through... Read more

Review submitted by Anonymous (Tenant) 12 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
912/80 Clarendon Street, Southbank, Victoria, 3006
Testimonial from Anonymous
Professional, attune with market, timely & friendly

Harcourts provide a seamless & timely service. They are professional, responsive and provide market intelligence that made the leasing of my unit stress free. Read more

Review submitted by Anonymous (Landlord) 11 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
201/29 Market Street, Melbourne, Victoria, 3000
Testimonial from Anonymous
Professional and Helpful

Our coach recently re-let my property they got me a good price in a market that was changing they kept me updated weekly. I would use them again. Read more

Review submitted by Anonymous (Landlord) 11 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
210/422 Collins St, Melbourne, Victoria, 3000
Testimonial from Anonymous
Very informative and Amazing agent

They really help and guide us with passion and clear for all information and everything about property. Specially i got handle by Ms. Serena.

She lovely and amazing person. Read more

Review submitted by Anonymous (Tenant) 10 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
14I(137)/131 Lonsdale Street, Melbourne, Victoria, 3000
Testimonial from Anonymous
Great experience!

We’ve had a really great experience so far. Rental process was very quick and our agent was very quick with communication. Exactly what you need when you’re looking for a new home. Read more

Review submitted by Anonymous (Tenant) 10 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
22/70-74 Brunswick Rd, Brunswick, Victoria, 3056
Testimonial from
Professional sevice

thank you Mikaele and the Harcourts team for a professional handling to place a tenant in our apartment. your communications were excellent and timely. Read more

Review submitted by (Landlord) 6 Apr 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1104/7 Riverside Quay, Southbank, Victoria, 3006
Testimonial from Anonymous
Excellent service

Excellent service, our agent helped us through all the process and always kept us informed about anything that happened Read more

Review submitted by Anonymous (Tenant) 31 Mar 2025
This is a verified review, submitted by the customer directly involved in the property transaction
512/318 Little Bourke Street, Melbourne, Victoria, 3000
Testimonial from
Highly Recommended

From our initial consultation to the final closing, It was an absolute pleasure to work with Harcourts Melbourne city. Ms Serena has a clear knowledge of the local market and her ability to guide us... Read more

Review submitted by (Tenant) 31 Mar 2025
This is a verified review, submitted by the customer directly involved in the property transaction
114/318 Little Bourke Street, Melbourne, Victoria, 3000
Testimonial from
Great experience!

Friendly and responsive agents! Very helpful and great communication! Read more

Review submitted by (Tenant) 30 Mar 2025
This is a verified review, submitted by the customer directly involved in the property transaction
108/8 McCrae St, Docklands, Victoria, 3008
Testimonial from
Fabulous support

The team have been nothing short of exceptional throughout my hunting and application process. Read more

Review submitted by (Tenant) 29 Mar 2025
This is a verified review, submitted by the customer directly involved in the property transaction
1104/7 Riverside Quay, Southbank, Victoria, 3006
Testimonial from
Great service

Harcourts helped manage the transition of one tenant to another with ease. They provided prompt communication and supported my goals to engage high quality tenants with a quick turnaround. Read more

Review submitted by (Landlord) 26 Mar 2025
This is a verified review, submitted by the customer directly involved in the property transaction
507/399 Bourke Street, Melbourne, Victoria, 3000
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