Meet Mikaele's Team
“The CBD market is unlike any other. It’s unique, diverse and fast paced which makes it an exciting area to work in” Mikaele is passionate about her role as Senior Property Manager, with over 10 years’ experience she loves the modern approach to client service.
Working in the Harcourts Melbourne City team under the Director Dionne Wilson was always an easy decision. “Navigating a COVID market was the biggest challenge we have had to face but seeing how the City has bounced back is amazing” Mikaele is passionate about all things Melbourne and enjoys an active social life. You’ll see her attending football matches or exploring all the rooftops and laneways this beautiful city has to offer.
No. 2 Nationally | Property Manager Excellence
No 2. Individual Property Management Excellence | Financial Year 2024-2025
No 2. Individual Property Management Excellence | January to March
No 2. Individual Property Management Excellence | October - December
No 1. Individual Property Management Excellence | July - September
No 1. Individual Property Management Excellence | April - June
No 2. Individual Property Management Excellence | Financial Year 23-24
No 2. Individual Property Management Excellence | October to December
No 1. Individual Property Management Excellence | July to September
No 2. Individual Property Management Excellence | January to March
No. 2 Top Individual Performance | Financial Year 22-23
No. 2 Individual Property Management Excellence | April to June
No. 3 Nationally | Property Manager Excellence
No.1 Top Property Management Excellence | July to September
No.1 Top Property Management Excellence | October to December 22
No.1 Top Property Management Excellence | April to June 18
They replied quickly, although not always. After one month of moving in, the property have issues and they would not fix it not urgently even though I requested many times. The cupboard door is... Read more

Good result to enable a quick result. Harcourts Team effort across all property managers to enable a good outcome was invaluable. Read more

Always focused to remain professional. Great communication and knowledge of the local market. I recommend Dionne and her team to get the outcome you expect Read more

We changed agents 12 months ago and the change in service, communication, guidance and advice about the rental and sales market was dramatic. We could not be happier. As interstate landlords my wife... Read more

My wife and I were able to sign and move in within a week of viewing. They gave us a full sit down and introduction regarding the move, and answered all our questions. It was the first time we’d... Read more

Great communication and very professional service.
The team was friendly, responsive, and easy to work with.
Everything was handled smoothly and on time. Very happy with the experience Read more

Very easy to work with, nothing is too much trouble, excellent current market knowledge, clear advice, friendly on a very professional level. Read more

Thank you so much! The process from viewing the apartment to moving in the apartment was perfectly organized. Everything went smoothly and there was help whenever I needed it.
Would highly recommend... Read more

Easy to communicate with and very efficient. Darren was helpful throughout the process. Read more

We've been with Harcourts for a number of years now, and they have been unfailingly friendly, helpful, professional, and always easy to deal with. They regularly go the extra mile (or three!) to... Read more

Darren has done a fantastic job of organising the maintenance that has been required on the flat. We as owners really want our tenants happy with their accommodation and if anything requires... Read more

The whole process from inspection to moving in is very smooth, agent communicates in a very timely and clear manner. Highly recommend. Read more

Mikaele from Harcourts is the best in the business when it comes to renting! A strong communicator with expert knowledge of the City of Melbourne. Mikaele always ‘follows through’ and ‘follows... Read more

Are constantly on top of things and have the owners interest at heart, Read more

Harcourts have been exceptional managing my rental property. They communicated promptly and transparently and were able to use their expertise to help navigate some unexpected repairs. Really... Read more

Terrific service from Harcourts particularly Mikaela. She is reliable and I am secure in the fact that she is looking after my property and also importantly the tenants. Gold Stars all round Read more

The Harcourts Melbourne City property management team is a delightful, cohesive and entirely professional team with which to deal. Their market knowledge, communication and professionalism are of... Read more

I cannot speak highly enough about the professional service I have received from Harcourt's and in particular Mikaele with a problematic tenant and subsequent filling of a new listing. I found... Read more

It was very easy to work with the Harcourts team. From arranging the initial inspection, lease application process and arranging for apartment maintenance and repairs, everything was made smooth and... Read more

Serena from Harcourts Melbourne organised upgrades to the meter box and the blind cords before we could rent our apartment for the first time and the initial inspection was excellent with everything... Read more

The Harcourts Melbourne Team were knowledgeable and a pleasure to deal with throughout the process providing clear communication and a collaborative approach. Each team member brought there expertise... Read more

Communication was super easy and everyone was so friendly right from the first inspection! Read more

Darren from Harcourts Melbourne
City was great in keeping me updated
throughout the rental application .
I appreciated his communication skills
and was always prompt in replying to any
questions... Read more

It was very straightforward to work with Harcourts Melbourne City as they were extremely communicative and direct in what kind of information or documents they required from me for my application to... Read more

I had an excellent experience working with Daniella Ferraro, Department Manager at Harcourts. She is extremely experienced, highly efficient, and very professional.
Daniella explained to me through... Read more

My experience with Harcourts has been exceptional and since changing agents, I have never looked back. Their experience and knowledge filters right through their very motivated team, but delivered in... Read more

My experience with the Harcourts Melbourne City is amazing! Their professional and trustworthy services made my life much easier and better!
I really appreciate their professional, genuine services... Read more

We can’t recommend Darren highly enough. From start to finish, he went above and beyond to help us find our new home. His work ethic is truly exceptional - professional, proactive, and incredibly... Read more

I moved my investment property to Harcourts to be managed and the whole team has been nothing short of exceptional. Serena, in particular, is an outstanding property agent. She is very professional... Read more

I am very greatful to Serena, for all her help, guidance, information and professionalism.
Serena is very understanding and easy to communicate. Read more

Darren is highly proffessional. Keeps me updated and makes informed , valid suggestions when required. Read more

My experience with Harcourts Melbourne City has been very positive. The team is professional, approachable, and helpful throughout the process, making everything smooth and stress-free. Darren has... Read more

It has been 30 years since I rented and things have changed a lot. I looked at many properties and dealt with many agencies. Above all - what stood out to me from the time of the viewing through to... Read more

I’ve been with Harcourts for many years and they have proven themselves over and over again. From dealing with difficult tenant, diligence in inspection and application vetting, preparing property... Read more

It’s always a pleasure working with Harcourts, they eliminate the stress of a rental property, and always work with the utmost professionalism. Over the years, the communication, knowledge and care... Read more

Harcourts took over as managing agents of our property early this year. They have been a pleasure to deal with. Daniella Ferraro the manager has been so helpful and really gone beyond the call of... Read more
