Leading the way since 2009, we blend innovative technology with traditional service values.
Leave your investment in the hands of local specialists for seamless leasing results.
Get a Market Appraisal from one of our team of specialists.
Since opening the doors in 2009, we have grown from strength to strength in both the sales and rental markets. Our reputation for honesty and integrity, coupled with great results and quality service has meant we have been the number one choice in Melbourne's CBD & the inner city.
Providing market leading systems, support, tools, technology and training ensures our passionate staff are experienced, highly skilled & efficient, allowing the best possible client experience and the most profitable outcome.
We know that every neighbourhood is unique. You will want to partner with a property management agency who knows and understands your local market to ensure that your investment property is positioned properly against its competitors to ultimately get you the best result
Our team know the difference between a good tenant and a great tenant. Our
team carefully selects tenants by assessing rental applications and screening
rental history to find the best fit for your property, giving you the final decision.
Our team understand the importance of regular rental payments, made on
time. We work with your tenants to ensure rent is paid in a timely manner.
And we aren't afraid to follow through with the appropriate legal response if
required.
We keep up to date with changing rental legislation, so you don't have to. If
you're renting to tenants, there are strict legislative requirements for
homeowners and property managers alike. We take care of the formal
paperwork and legalities so you can enjoy the returns without the worry. We
can also advise on insurance options for peace-of-mind protection for your
rental property.
We provide prompt responses to tenant enquiries and manage maintenance
and repairs with ease. Our local network of tradespeople means cost-effective
repairs, timely maintenance, and protection of your investment.
A degree of professional separation from your tenants provides peace of
mind. Occasionally, something goes wrong – and we're there to work through
these challenges on your behalf, without it getting personal. You can sleep
easy knowing we'll apply our usual Harcourts professionalism and knowledge
of the legalities involved.
We apply our expert market knowledge to ensure you receive the best
possible return on your investment. Our large pool of rental applicants means
we achieve competitive rental returns for your property, maximising your
income.
All our systems and processes are based around the theory prevention is better than a cure. Some examples included below.
Due diligence and care is taken to ensure that all applications are processed thoroughly including minimum requirements and multiple reference checks.
Our experienced team knows how to check for a great quality tenant & are trained to identify any potential redflags.
Our comprehensive report includes a detailed itemisation of each room, specifying condition and an itemised list of fittings/fixtures with any additional remarks or notable items requiring attention.
The detailed written report is complemented by several hundred photos & video ensuring there is no grey area.
People believe VCAT favours tenants, they will only do so if there is room for doubt. Our condition report eliminates any doubt.
Unlike some of our rival agencies our accounts are processed in-house, not off-shore or outsourced.
This ensures that any wrong billing or follow-up can be immediately rectified before it affects your income.
In this video Jim Georgiou & Alana Kuo summarise our latest leased results.
Celebrating the success of our people is an integral part of Harcourts – it reflects our values and who we are.
We're proud to celebrate the awards and achievements of our staff, to recognise these achievements we have compiled the below galleries to showcase some past awards.
Excellence | Office - No. 1 (Victoria) | October - December
Excellence | No 2. Property Management Business Development (Victoria) | October - December
Excellence | Office - No. 1 (Victoria) July - September
Excellence | Office - No. 1 Property Management Business Development (Victoria) July - September
Excellence | Office - No. 2 Organic Growth (Victoria) April - June
Excellence | Office - No. 2 (Victoria) April - June
Excellence | Office – No. 1 (Victoria - Financial Year 23-24)
Ratemyagent | East Melbourne – Agency of the year 2025 (2nd year)
Ratemyagent | Melbourne – Agency of the year 2025 (6th year)
Ratemyagent | Top 10 Agency in Victoria 2025
Ratemyagent | Top 100 Agency - Australia 2025 (6th year)
Excellence | Office - No. 1 (Victoria) | Financial Year 2025-2026
Titanium Property Management Status (Victoria) | Financial Year 2025-2026
No. 2 Top Office Property Management Revenue (Victoria) | Financial Year 2025-2026
No. 1 Top Office Property Management Excellence | January - March
No. 2 Top Office Property Management Revenue | January - March
No. 1 Top Office Property Management Excellence | October - December
No. 2 Top Office Property Management Revenue | October - December
No. 2 Top Office Property Management Revenue | July - September
No. 1 Top Office Property Management Excellence | July - September
International | Office - No. 1 Organic Growth (2024-2025)
National | Office - No. 1 Organic Growth (2024-2025)
Platinum Property Management Status (Victoria) | Financial Year 2024-2025
No 1 Office Organic Growth (Victoria) | Financial Year 2024-2025
Excellence | Office - No. 1 (Victoria) | Financial Year 2024-2025
Excellence | Office - No. 1 (Victoria) | January - March
No 1 Office Organic Growth (Victoria) | January - March
When you list with Harcourts Melbourne City you benefit from the power of our entire team, our entire company and our entire network.
I can't speak highly enough of Serena Fonua! I am an interstate investor, and Serena makes my life so much easier by managing my property. She's professional, is always transparent with her... Read more
I’ve had a very positive experience with my property manager Serena. She is professional, responsive, and always helpful. When I had an issue with the hot water, she acted quickly to follow it up... Read more
We have had a great experience working with Harcourts and couldn’t be happier with the service and support we have received.
The team has always been professional, responsive and helpful, and... Read more
Agent is very fast, efficient and professional at renting out and managing the property. I would highly recommend the agent and Harcourts Melbourne City for the management of rentals. Read more
always reliable! Thanks! Read more
Mikaele has been my agent for the last 5 years and thanks to her unsurpassable dedication and professionalism, she is now the agent of all our family rental properties (4 in total). She is super... Read more
Great diligence and communication. Read more
Sally Woodhouse manages three properties for me. I have had many agents over many years and she is the best. Her condition reports are thorough and useful, she carefully vets prospective tenants, she... Read more
I couldn’t be happier with Harcourts Melbourne City. The team was responsive, professional and knew the Melbourne market inside out. I never had to chase for updates, decisions were explained... Read more
We were moving to VIC from QLD and Daniella made the process so simple and fast! She bent over backwards to allow a family member to inspect for us, securely left keys for us so we didn't need to... Read more
I had a great experience working with my rental agent. They were professional, friendly, and very helpful throughout the whole rental process. Communication was always clear and prompt, and they made... Read more
I had a great experience with Harcourts Melbourne City. The team was professional, helpful, and responsive throughout the whole process. Communication was clear and everything was handled smoothly... Read more
