I would like to acknowledge Mikaele for being incredibly attentive and an excellent communicator, along with her right-hand person, Priscilla. They responded to my calls and questions promptly... Read more

Since the early 2000s, he has established himself as a highly regarded agent, known for his dedication to his clients and his in-depth understanding of the real estate industry. Jim shows great enthusiasm in all he does, and his excellent customer service skills have helped him achieve a high recognition in the real estate industry.
The level of service that he gives his clients is second to none and he believes in getting it right the first time around. He feels that the key to succeeding in real estate is time management. He believes that apart from honesty and good ethics in the industry, you need to have a good sense of humour to be able to last in real estate.
Jim also shows a great deal of empathy when dealing with all his clients. Jim’s interests include traveling and sport. His main passion is for soccer and has played and coached in Australia and overseas which he will speak to anybody about it in great lengths.
A dedicated member of the Harcourts Melbourne City team, Jim is ready to assist you with any questions or concerns you have about the dynamic CBD market.
No 1. International Property Management Growth
No. 1 National Property Management Growth
Top Property Mangement - Business Development | Financial Year 2024-2025
I would like to acknowledge Mikaele for being incredibly attentive and an excellent communicator, along with her right-hand person, Priscilla. They responded to my calls and questions promptly... Read more

I had a great experience with Harcourts Melbourne City. My agent was very friendly, professional and responsive throughout the whole rental process. Communication was clear and my questions were... Read more

During the lead up to the tenancy starting there was great communication throughout and easy to get hold of. Read more

I have to say that dealing with Serena Fonua at Harcourts Melbourne City Central has been an absolutely wonderful experience as she is always positive in her assessment of any problem that I... Read more

Provides a good service and strong market knowledge. Read more

Always very professional and understanding. Excellent service with fast and friendly turnaround to any queries and requests. Read more

I've had an outstanding experience working with Darren as the property manager for my Melbourne investment property. From the very beginning, his communication has been exceptional. He keeps me... Read more

The team at Harcourts Melbourne City (specifically Mikaele, Daniella and Cameron) always provide exceptional service! They know the market well and are always reachable for a discussion. All matters... Read more

Had a great experience using Harcourts Melbourne to find a CBD apartment after relocating from WA.
Looked at two units on the same day and both agents were courteous and professional. Ultimately... Read more

My property manager is knowledgeable and results oriented, feel that as representative of Harcourt's they value our business Read more

Prompt, friendly, professional service. very good communicators. Read more

Serena was efficient, professional and highly communicative throughout. She made applying and moving in incredibly easy. We really appreciate her great service and quick response times. Read more

Darren managed the leasing of 14/287 Exhibition Street smoothly. He communicated clearly and stayed responsive throughout, showed solid knowledge of the Melbourne CBD rental market, handled lease... Read more

Mikaele Horsnell of Harcourts Melbourne CIty made the experience of renting our apartment a delightful experience and from the absolute outset. We were incredibly lucky in that she was the perfect... Read more

I have been using Harcourts Melbourne City for a few years now. I have found their service to be professional, very thorough and to the point when it comes to detail. As a Landlord I need to... Read more

Responsive, good market knowledge and professional. I have no hesitation in recommending to others provided that she remains to be my account manager. Read more

Good communication, flawless systems, positive and easy experience Read more

Sally has been professional, a great communicator, prompt and helpful with any queries I’ve had. Thank you. Read more

They were very professional from the start with the house viewing through to moving in and answering queries. The only comment would be sometimes they are quite busy and unable to pick up phone... Read more

Mikaele was very prompt in addressing concerns and I truly appreciate how quickly things get done for my convenience. Read more

I have had a great experience dealing with Harcourts Melbourne City. Always professional, quick to follow up with answers to my enquiries. Offer good advise on options available for fixing problems... Read more

My agent Sally is fantastic with communication and getting back to me with any inquiries I have.
Great customer service, friendly and professional! So far, so good. Read more

Had a apartment for rent in Melbourne CBD. Very helpful, courteous and great results Read more

Great Experience with Harcourts Read more

Rude, doesn’t follow up on anything you ask, talks over the top of you on the phone then hangs up on you, the exit report was done with out me being there or given the opportunity to be there and... Read more

Very responsive and a pleasure to deal with. Read more

a few months in and everything has been great. Good communication and attentive support. Read more

It is an absolute pleasure working with Serena. Her communication is always clear, concise, and very prompt. She is very quick and proactive in addressing any questions, concerns, and takes immediate... Read more

They were as responsive as it gets, I was never left with any questions that needed to be answered. They were really professional and knowledgeable, they make sure that they have both owner and... Read more

Changeover from previous management was problematic. However a phone call resolved the Body Corporate fees issue. Read more

I fell into the trap of not expecting too much from my previous managing agent - but was awakened from my slumber when the property remained untenanted for 3 months - and they told me it was due to... Read more

We trust our agent to do the best he can for us Read more

Professional response and deep knowledge about market. Read more

They make an extensive appraisal of both your property and applicants for tenancy, the process is smooth and I feel listened to. When maintenance issues occur, I can trust Harcourts to get the job... Read more

Darren has been extremely professional, with great attention to detail, after a poor experience with my previous property manager. He communicated clearly and has been a pleasure to work with. Read more

Very helpful and efficient Read more
