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His unwavering passion for this field revolves around providing the utmost care and attention to his clients. Darren firmly believes in adopting a balanced approach, ensuring equal support for both rental providers and renters. Recognising that a positive experience for all parties involved promotes a hassle-free rental experience.
Throughout his career, Darren has successfully managed various property services, ranging from holiday letting management, overseeing luxurious properties on Hamilton Island right through to student accommodation with UniLodge. These diverse experiences have equipped him with a strong understanding of maintaining quality control and maximising occupancy rates for properties under his management.
“In my approach to asset management, I place great emphasis on meticulous risk management. I proactively implement measures to mitigate risks and work tirelessly to establish a strong framework that protects the best interests of my clients. By making risk management my top priority, I ensure that any potential issues are addressed and resolved before they have a chance to escalate. This provides a sense of security and peace of mind to both rental providers and renters, knowing that their assets and interests are well taken care of”.
When not at work, you can find Darren spending time with his family, relaxing in front of the BBQ, reading a book or taking the dog for a walk.
“After gaining valuable experience in the industry, joining Harcourts Melbourne City has been a revitalising transition for me. The team's collaborative environment and the support of their well-established systems have truly invigorated my professional journey. I find myself thriving in this dynamic setting, where I can tap into the collective expertise and resources to achieve even greater success”.
No. 3 Individual Property Management Excellence | Financial Year 23-24
No. 3 Individual Property Management Excellence | October to December
Bronze Sales Status - April to June
Mikaela is superb. Very easy to deal with. Well aware of the current market, efficient, keeps me well informed of all developments at all times.
Readily accessible which is vital and always returns... Read more
I had a great experience with Serena Fonua. The application and move in process was seam less. Read more
Dealing with Harcourts has been refreshing. Everything is communicated professionally, and the company takes a customer service approach to real estate. Sally Woodhouse has been nothing but a... Read more
Harcourts Melbourne City has consistently delivered superb service. Another year of hassle-free property management—Serena and the CBD team have been fantastic to both landlord and tenant... Read more
Have always received the utmost professionalism, respond immediately to my calls, and looked after my best interest, while being fair to my tenants, by suggesting any changes that may be taken to... Read more
Darren is a fantastic agent. He answered all our questions and made sure the whole process went smoothly. Read more
Serena is high energy, very proactive, knowledgeable of the market and personable. Made the whole experience seamless and easy. Would love to work with her again Read more
I recently had a long term tenant leave my property. Harcourt handled the change over very professionally. Everything went very smoothly from the tenant exit, maintenance, advertising and getting the... Read more
Our agent is very helpful and attentive to us. If we reached out for any problems, She’s quick to respond Read more
We had a good experience with Darren and Sally, who helped us get our first home. They explained everything clearly and addressed any issues as quickly as possible. However, we did experience a... Read more
My property is managed by Hartscourt for more than 10 years and they Donita great job. Big shout out for Serina. Read more
It was a pleasure to go through the rental process with Harcourts - I received my approval just two hours after application. I have just arrived to Australia and being this quick with the process... Read more
I was overseas when a new tenant was required for my rental apartment at 131 Lonsdale Street, Melbourne. When I returned the new tenant was in place approx. 3 weeks after former tenant left. I was... Read more
They helped me with all my enquiries and requirements when I moved to my new home; overall, it was a good service. Read more
I recently moved into an apartment managed by Harcourt. I felt very well supported and thank the staff for the exceptional service I received especially Mikaele. Read more
I can't recommend Harcourts Melbourne City highly enough for the management of my rental properties. Their attention to detail when filling out their inspection report is amazing and very... Read more
Mikaele Horsnell has provided outstanding management for my high-end apartment located in Melbourne. Throughout our engagement, she has demonstrated exceptional communication skills, ensuring I am... Read more
Yasmeen and Mikaele gave excellent service and advice in a major refurbishment of our apartment. They kept our interests in mind at all times, with an eye to costs while advising on the most... Read more
First of all I want to start with Darren, he is the guy that you need when you finding a house especially someone who are first time step in Melbourne. I would say only one word which is professional. Read more
Serena was amazing, she made the move into this apartment incredibly smooth and was always ready to help with anything. She was very understanding of my situation and supported me throughout the... Read more
My experience with Harcourts Melbourne City was excellent. The agent Darren was highly professional and made the whole process seamless, getting me into a property in the CBD as quickly as possible... Read more
Harcourts Melbourne City are excellent property managers. They are responsive and efficient. They communicate well and keep me informed. Read more
I have always felt safe and reassured with Harcourts managing my Melbourne CBD heritage apartment. This peace of mind is particularly important given I do not live in Melbourne. Harcourts combines... Read more
My agent was truly the best. He was very kind and helpful. Helped me through a tough time and is the sweetest and funniest person. His openness really made me feel reassured. Read more
They take away all the distress of being a landlord. Always available if I have any questions and always pleasant to deal with. Read more
I rate Harcourt's highly in the 3 areas that mattered to me most when trying to find a suitable property:
1. Their ability and preparedness to find a mutually agreeable time for property inspections... Read more
I was fortunate when Harcourts bought out my previous agent, with whom I had been dissatisfied for quite a while. I now have Sally, who is the first agent (after many disappointments) to take a... Read more
Our experience with Harcourts Melbourne has been excellent. Our property manager Darren definitely left no stone unturned with assisting us every step of the way.
In addition to that, the team has... Read more
From over 100+ apartmerts managed, no company does it better.
In this rental game if you pay peanuts you most definately get monkeys Read more
Very professional and excellent communication Read more
Renting our apartment with Harcouts was easy and professional. They are honest and very friendly to deal with. Read more
The Harcourts team, led by Mikaele, were very pro-active and innovative. They listened closely to us and carried out our requests exactly. Amazing attention to detail. I would strongly recommend them. Read more
We mostly communicated with Belinda at Harcourts when renting our new flat. From the beginning Belinda was warm and friendly, responding to questions well and giving helpful information (given we... Read more
Harcourts have been very friendly and easy to deal with. Communication is always timely and concise. Owning investment property is becoming increasingly difficult in Victoria with the increases in... Read more
I am very happy with the harcourts property management team, kept me updated with everything and were very easy and professional to deal with. Read more
My experience with Mikaele as our property agent has been great.
Both her and Lliam made it incredibly easy to move in.
Mikaele has gotten everything done very swiftly and took all our worries... Read more
