Serena Fonua | Harcourts Melbourne City

Serena Fonua

Property Manager

Serena has recently moved to Melbourne from New Zealand and brings a wide range of experience and knowledge in all aspects of property management with 10 years in the Real Estate industry as a Senior Property Manager.

She is a people-orientated professional who relishes the challenges her varied role brings. Her greatest satisfaction comes from solving problems, and ensuring clients are treated fairly and in a professional manner. Her natural enthusiasm and positive attitude are her star qualities.
People have described her as a natural relationship builder, a good listener, and maintains a high level of professionalism along with good communication skills

She loves that no two days are the same and enjoys meeting everyone; be it landlords, tenants, or prospective clients. Her motto is ‘be the best that you can be’ and always give 110%.

When not at work you can find Serena spending time with her family, binging a good TV series or smashing it out in the gym.

Testimonials

★ ★ ★ ★ ★

Very Satisfied

The team at Harcourts City Melbourne have been extremely helpful, friendly and efficient. Our apartment was leased in record time at the price we wanted and the whole process went seamlessly well.

Reviewed by Anonymous (Landlord) 1 May 2024

★ ★ ★ ★ ★

Great Service!

Thank you for Hartscourt for fast approval of my application! Thank you for Darren for helping us of the whole process!

Reviewed by (Tenant) 30 Apr 2024

★ ★ ★ ★ ★

A1 Service with Harcourts

Harcourts Melbourne, have been fantastic to work with finding our rental property, especially Mikaele and her team. Everything has been explained every step of the way and moving to our new place has been very easy.

Reviewed by (Tenant) 11 Apr 2024

★ ★ ★ ★ ★

Quick and Professional

We had a really great experience with Mikaele Horsnell as our property agent. She was really fast in processing and executing the application and had help from Annalise Zamparo. Communication was effective as she explained everything well in the short chat we had. She was easy to deal with and very professional. She knows her stuff and we’d definitely go back in the future if we require any assistance.

Reviewed by (Tenant) 11 Apr 2024

★ ★ ★ ★ ★

Thanks Harcourts Melbourne City..

Very professional service. Mikaele Horsnell at Harcourts Melbourne, has been fantastic in her communication and taking the hassle and stress out of being a landlord. Would recommend her and Harcourts Melbourne City.

Reviewed by (Landlord) 9 Apr 2024

★ ★ ★ ★ ★

Great service

Professional, great service and I am very happy with the process and the result.

Reviewed by Anonymous (Tenant) 30 Mar 2024

★ ★ ★ ★

renting of apartment at 333 exhibition street Melbourne

Thank you so very much for your hard work and assistance in getting us an excellent renter. We never dreamed that we could be blessed with this amount. Your help is much appreciated. Thankyou once again.

Reviewed by Anonymous (Landlord) 29 Mar 2024

★ ★ ★ ★

Good communication

It was a pretty straightforward transaction, good communication skills. No issues whatsoever.

Reviewed by Anonymous (Tenant) 27 Mar 2024

★ ★ ★ ★ ★

Excellent!

Harcourts Melbourne City was really good. They were professional and helpful from the start. The place was nice and well-looked after. Whenever there was a problem, they fixed it quickly. They always talked to us clearly and got back to us fast. I'd say they're a great choice for managing properties in Melbourne. The agent who took care of me was very kind and did a great job.💖💖 Thank you so much.

Reviewed by (Tenant) 21 Mar 2024

Melbourne

103/318 Little Bourke Street

Apartment