Applying for a property
Each prospective renter should complete a Residential tenancy application form. Our applications are processed through 2Apply. You can create a 2Apply account and apply for multiple properties with the ease and speed of just one application. No need to fill out your details over and over again. —Read More—
Rental Payments & Bond
It is your legal responsibility to pay your rent, to the residential rental provider in advance. Please ensure that your payments reach us on or before the due date. —Read More—
Occupancy
Only the people (and the number of people) included on your tenancy agreement are permitted to reside at the property on a permanent basis. Should a renter wish to move in or out you are required to notify us in writing immediately. Please note, a new renter will need to be approved through the application process prior to moving in.
Pre-inspection and Routine Inspections
A property condition report is used to determine the condition of the property at the commencement of your tenancy. It also ensures that you are not held responsible for damage at the expiry of your tenancy which may have been there prior to your occupation. —Read More—
Maintenance & Emergency Repair
It is important when you notice a maintenance issue that you inform our office as soon as possible (in writing). This can be done using the maintenance request form and can be issued via email, fax or mail. Jobs requiring attention by tradespeople firstly require permission from the residential rental provider. —Read More—
Ending the Tenancy
Contact your Property Manager to discuss your legal requirements with regards to ending your tenancy as written notice periods will be required. The amount of notice required varies from State to State. Once the Property Manager has received/issued your ‘Notice of Intention to Leave/Notice to Leave’, they will contact you and advise requirements for handing over vacant possession. Once vacant possession is established (that is, all keys have been returned) a bond/final inspection can be completed. —Read More—
Renting a home: A guide for renters
This is a guide to help understanding your Rights and Responsibilities, Renting a home: A guide for renters is the summary approved by the Director of Consumer Affairs Victoria of the rights and duties of a residential rental provider and renter under a tenancy agreement. Click here to view.
Statement of Information for Rental Applicants
A rental provider must include the information below in a residential rental agreement application form. Click here to view