Applying for a property
Each prospective tenant should complete a Residential tenancy application form. Our applications are processed through 1form. You can create a 1form account and apply for multiple properties with the ease and speed of just one application. No need to fill out your details over and over again. —Read More—
Rental Payments & Bond
It is your legal responsibility to pay your rent, to the Landlord in advance. Please ensure that your payments reach us on or before the due date. —Read More—
Occupancy
Only the people (and the number of people) included on your tenancy agreement are permitted to reside at the property on a permanent basis. Should a tenant wish to move in or out you are required to notify us in writing immediately. Please note, a new tenant will need to be approved through the application process prior to moving in.
Pre-inspection and Routine Inspections
A property condition report is used to determine the condition of the property at the commencement of your tenancy. It also ensures that you are not held responsible for damage at the expiry of your tenancy which may have been there prior to your occupation. —Read More—
Maintenance & Emergency Repair
It is important when you notice a maintenance issue that you inform our office as soon as possible (in writing). This can be done using the maintenance request form and can be issued via email, fax or mail. Jobs requiring attention by tradespeople firstly require permission from the landlord. —Read More—
Ending the Tenancy
Contact your Property Manager to discuss your legal requirements with regards to ending your tenancy as written notice periods will be required. The amount of notice required varies from State to State. Once the Property Manager has received/issued your ‘Notice of Intention to Leave/Notice to Leave’, they will contact you and advise requirements for handing over vacant possession. Once vacant possession is established (that is, all keys have been returned) a bond/final inspection can be completed. —Read More—
Renting a home: A guide for tenants
This is a guide to help understanding your Rights and Responsibilities, Renting a home: A guide for tenants is the summary approved by the Director of Consumer Affairs Victoria of the rights and duties of a landlord and tenant under a tenancy agreement. Under section 66 of the Residential Tenancies Act 1997 (the Act) landlords and agents must give the tenant this guide on or before the day they move in. Click here to view.