Our Team

Stephanie Mackay

Sales Administration & Marketing Manager 

03 9664 8101 

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Steph embarked on her real estate career in 2006 at a Harcourts office in Paremata, New Zealand. Over the course of six years, she gained valuable experience in various roles within the industry, including marketing, administration, and accounts for a franchise overseeing 12 offices across the North Island. Each role brought new responsibilities, fuelling her passion to expand her knowledge even further. Seeking new opportunities, Steph set her sights on Melbourne.

In 2011, both personally and professionally, Steph underwent a significant transformation. She obtained her Victorian Agents Representative license and joined Harcourts Melbourne City as a Sales Administrator. Immersed in the CBD market, she honed her expertise and then delved into a customer-centric role, focusing on business marketing materials. Eventually, she took a break from work to embrace the joy of welcoming her second child.

"Family means the world to me, and although moving away from loved ones was a major step, Melbourne has become our home. This city captivates me with its charm and countless surprises."

In 2015, Steph returned to the workforce, joining a local real estate firm as the Marketing Team Leader/Manager. She led a team of professionals, driving new initiatives and marketing strategies to enhance customer communication and brand awareness. Simultaneously, she managed the daily office operations and engaged with stakeholders on a regular basis.

Since re-joining the Harcourts Melbourne City Team, Steph has obtained her full Real Estate License and assumed additional responsibilities within the office. Leveraging her extensive knowledge of the CBD market, she plays a crucial role in supporting and propelling the team to new heights, ensuring their 7-star client reputation receives the recognition it deserves.

"I firmly believe that technology is transforming our way of life, including the real estate industry. However, we mustn't overlook the human aspect—it remains a people-oriented business. Returning to Harcourts Melbourne City has been a refreshing change. Being part of such a supportive team that genuinely values the customer experience is an incredible feeling."

Testimonials

Most helpful!

Courtney ,the agent I was dealing with, was most helpful and kept me informed of what the vendor was doing and she was doing her best to get a price a vendor was happy with, she was most helpful in answering questions and unlike some other agents she was always easy to make contact with.
5.0
2021-09-03T03:03:30+00:00

Richard

Elizabeth Street Purchaser

Courtney ,the agent I was dealing with, was most helpful and kept me informed of what the vendor was doing and she was doing her best to get a price a vendor was happy with, she was most helpful in answering questions and unlike some other agents she was always easy to make contact with.

Sold CBD Apartment Off Market Quickly

Engaged Rhiannon to sell and she managed to get a buyer off market
at a good price without the need for me to pay the marketing (domain/real estate) fees very professional. Would recommend anyone considering selling to give her a call.
2023-05-30T05:36:30+00:00

Jonathan

Melbourne Vendor

Engaged Rhiannon to sell and she managed to get a buyer off market at a good price without the need for me to pay the marketing (domain/real estate) fees very professional. Would recommend anyone considering selling to give her a call.

A pleasure

James was a pleasure to show us through the property in the 211 Wellington Parade complex. He has presented other properties to us in the past, and certainly knows the inner city suburbs like East Melbourne and the CBD very well. Highly recommend
5.0
2019-07-10T21:42:54+00:00

Nigel & Keely

Wellington Parade South Buyer

211 Wellington Parade South, East Melbourne
James was a pleasure to show us through the property in the 211 Wellington Parade complex. He has presented other properties to us in the past, and certainly knows the inner city suburbs like East Melbourne and the CBD very well. Highly recommend

Super Dionne!

Sweet and easy, took 2 phone calls and Dionne sold it to me, without even being there to see the property. Impressed with her professionalism, transparency and open minded communication skills.
5.0
2021-08-03T01:10:47+00:00

Dragan

Little La Trobe Street Buyer

Sweet and easy, took 2 phone calls and Dionne sold it to me, without even being there to see the property. Impressed with her professionalism, transparency and open minded communication skills.

Great Agency

I would like to thank Harcourts in particular the 2 girls who have looked after me in the rental dept Daniella & Mikaele. Your work has been outstanding and always very professional and knowledgeable. You have made my Investment easier to manage especially being in Sydney. I have nothing to worry about with you looking after it . Thank You Maggie
5.0
2022-02-07T05:52:12+00:00

Maggie

3 St Kilda, Landlord

I would like to thank Harcourts in particular the 2 girls who have looked after me in the rental dept Daniella & Mikaele. Your work has been outstanding and always very professional and knowledgeable. You have made my Investment easier to manage especially being in Sydney. I have nothing to worry about with you looking after it . Thank You Maggie

Best service

Best service and understanding
5.0
2024-02-26T06:09:37+00:00

Kumud - Tenant

720/60 Siddeley St, Docklands

Best service and understanding

Thank you!

I simply can't fault the way my property is managed by Mikaele Horsnell, her level of attention and care are very reassuring as I live interstate. I always feel my enquiries or requests are dealt with efficiently and professionally and trust her 100% with the management of my property.
2019-07-10T06:19:49+00:00

Erica

Collins Street Landlord

422 Collins Street, Melbourne
I simply can't fault the way my property is managed by Mikaele Horsnell, her level of attention and care are very reassuring as I live interstate. I always feel my enquiries or requests are dealt with efficiently and professionally and trust her 100% with the management of my property.

Dionne was amazing!

The service provided by Dionne was second to none. From the beginning of the campaign until the sale I was provided with timely, comprehensive updates about interest in the property. Just before the sale I was advised of the possible outcomes. The sale price was beyond my expectations. I’d highly recommend Dionne. 11/10 for me!!
5.0
2020-01-16T02:49:10+00:00

Kathleen

Melbourne Vendor

The service provided by Dionne was second to none. From the beginning of the campaign until the sale I was provided with timely, comprehensive updates about interest in the property. Just before the sale I was advised of the possible outcomes. The sale price was beyond my expectations. I’d highly recommend Dionne. 11/10 for me!!

Excellent agent for older apartments

Dionne knows the inner CBD market extremely well, particularly in relation to older Art Deco/ warehouse apartments. She did a great job for us and we would highly recommend her.
5.0
2022-07-18T05:36:44+00:00

Don & Jenny - Little Collins Street Vendor

Dionne knows the inner CBD market extremely well, particularly in relation to older Art Deco/ warehouse apartments. She did a great job for us and we would highly recommend her.

Knowledgeable, Honest, Professional!

Dionne went above and beyond to make our whole process as smooth as possible. Always promptly following up with any requests, she was friendly, efficient and professional. Her communication was fantastic and she was an absolute pleasure to deal with!
5.0
2022-02-07T05:29:56+00:00

Nathan

Melbourne

Dionne went above and beyond to make our whole process as smooth as possible. Always promptly following up with any requests, she was friendly, efficient and professional. Her communication was fantastic and she was an absolute pleasure to deal with!

10/10 rating











Knowledgeable,professional,prompt actioning ,serious & responsible behaviour.
In brief,Harcourts Melbourne city performance does exceed expectations.





5.0
2024-03-15T02:47:42+00:00
Nadim - Landlord
22 Collins St, Melbourne
Knowledgeable,professional,prompt actioning ,serious & responsible behaviour. In brief,Harcourts Melbourne city performance does exceed expectations.

Outstanding in all aspects!

Dionne and her team were outstanding in all aspects. She demonstrated excellent knowledge of my apartment building and the market, and adjusted the marketing strategy as the campaign progressed. Communication throughout the process was honest, open and regular. Highly recommend!
5.0
2023-05-30T05:43:49+00:00

Nancy

711/422 Collins Street, Melbourne

Dionne and her team were outstanding in all aspects. She demonstrated excellent knowledge of my apartment building and the market, and adjusted the marketing strategy as the campaign progressed. Communication throughout the process was honest, open and regular. Highly recommend!

Good Experience

Good Experience. Fast turnaround on questions and issues.
5.0
2019-07-29T01:30:11+00:00

Shaylin - Little Lonsdale Street Buyer

Good Experience. Fast turnaround on questions and issues.

Highly recommended agency

I'm thrilled to have found Harcourts Melbourne city to be my property managers. Jarrod Willis has worked tirelessly throughout the process giving clear and practical advice as I prepared the property for lease. I would recommend Jarrod and Harcourts to anyone looking for property management.

 
5.0
2019-07-10T06:07:07+00:00

Kirstin

Hotham Street Landlord

I'm thrilled to have found Harcourts Melbourne city to be my property managers. Jarrod Willis has worked tirelessly throughout the process giving clear and practical advice as I prepared the property for lease. I would recommend Jarrod and Harcourts to anyone looking for property management.  

Highly Recommended

Very professional agent, good communication skills. It was pleasure to deal with Dionne during the sale of our property. Thank you
5.0
2018-09-18T01:48:57+00:00

Lidia - Carlton Vendor

Very professional agent, good communication skills. It was pleasure to deal with Dionne during the sale of our property. Thank you

Fantastic Agent!

We had a very pleasant experience with Dionne Wilson. Every step was planned and executed with highest attention to detail.
Dionne’s experience, professionalism and effective communication definitely made our sales process easier and she delivered all the way to the end!
5.0
2018-08-06T07:19:42+00:00

Vedran

Vendor

We had a very pleasant experience with Dionne Wilson. Every step was planned and executed with highest attention to detail. Dionne’s experience, professionalism and effective communication definitely made our sales process easier and she delivered all the way to the end!

Dionne is fantastic

Dionne’s understanding of the market is extremely thorough and she made me feel extremely confident throughout the sales process. She was very transparent and kept me updated regularly. Highly recommend Dionne.
5.0
2022-02-07T05:18:35+00:00

Benny

422 Collins Street, Vendor

Dionne’s understanding of the market is extremely thorough and she made me feel extremely confident throughout the sales process. She was very transparent and kept me updated regularly. Highly recommend Dionne.

Personable with an easy manner

Excellent service, professional and efficient! We found James to be very personable with an easy manner, together with an in-depth knowledge of the East Melbourne area we didn’t need to look any further. Our home was sold in 2 weeks and the experience seemingly effortless. We highly recommend James if you’re considering selling in East Melbourne.
5.0
2019-07-10T21:39:10+00:00

Anthony & Susie

Wellington Crescent Vendor

Excellent service, professional and efficient! We found James to be very personable with an easy manner, together with an in-depth knowledge of the East Melbourne area we didn’t need to look any further. Our home was sold in 2 weeks and the experience seemingly effortless. We highly recommend James if you’re considering selling in East Melbourne.

Very good experience

The experience with Harcourts is very good, communication is always efficient and timely to help me deal with problems.
5.0
2024-03-14T05:58:04+00:00

Youzhu - Tenant

100 Harbour Esplanade, Docklands

The experience with Harcourts is very good, communication is always efficient and timely to help me deal with problems.

Lovely agency

My agent has been amazing and super helpful in finding us a great place to live and delivering a smooth transition into the new place.
5.0
2021-08-03T03:41:03+00:00

Carmen

Collins Street Tenant

My agent has been amazing and super helpful in finding us a great place to live and delivering a smooth transition into the new place.

Great team

I’m so impressed with Chloé and Mikaele’s professionalism and friendliness. They have made the whole process of leasing the apartment easy and it was a smooth transition. Thank you to both of them for being so helpful.
5.0
2021-08-03T04:26:05+00:00

Sara

Collins Street Tenant

I’m so impressed with Chloé and Mikaele’s professionalism and friendliness. They have made the whole process of leasing the apartment easy and it was a smooth transition. Thank you to both of them for being so helpful.

Highly Professional

I have received outstanding service from Harcourts Melbourne City. With the rental market subdued during the pandemic, Harcourts still managed to secure quality tenants. I cannot speak highly enough about the staff, in particular Mikaele Horsnell who really knows the market and does her job to the highest possible standard. Mikaele is very highly regarded by other landlords I have spoke to, as well as tenants who receive quality service and respect.
5.0
2022-07-14T07:26:51+00:00

Phil - Little Collins Street Landlord

I have received outstanding service from Harcourts Melbourne City. With the rental market subdued during the pandemic, Harcourts still managed to secure quality tenants. I cannot speak highly enough about the staff, in particular Mikaele Horsnell who really knows the market and does her job to the highest possible standard. Mikaele is very highly regarded by other landlords I have spoke to, as well as tenants who receive quality service and respect.

Great experience

Mikaele was such a lovely help in getting this wonderful apartment. From accommodating my move on short notice to sending me a condition report in lieu of a face to face inspection. She also was a big help in explaining everything I needed to know. She was also great in letting me pay 2 months rent through the subsidy "relocation to take up a job" I was very glad she accepted it.

For my first time living out of home, this was the smoothest and easiest experience and I appreciate all Mikaele did for me
5.0
2021-08-03T04:49:03+00:00

Danielle

Little Collins Street Tenant

Mikaele was such a lovely help in getting this wonderful apartment. From accommodating my move on short notice to sending me a condition report in lieu of a face to face inspection. She also was a big help in explaining everything I needed to know. She was also great in letting me pay 2 months rent through the subsidy "relocation to take up a job" I was very glad she accepted it. For my first time living out of home, this was the smoothest and easiest experience and I appreciate all Mikaele did for me

Great Agency

I would like to thank Harcourts in particular the 2 girls who have looked after me in the rental dept Daniella & Mikaele. Your work has been outstanding and always very professional and knowledgeable. You have made my Investment easier to manage especially being in Sydney. I have nothing to worry about with you looking after it . Thank You Maggie
5.0
2022-02-07T06:07:28+00:00

Maggie

3 St Kilda, Landlord

I would like to thank Harcourts in particular the 2 girls who have looked after me in the rental dept Daniella & Mikaele. Your work has been outstanding and always very professional and knowledgeable. You have made my Investment easier to manage especially being in Sydney. I have nothing to worry about with you looking after it . Thank You Maggie

Easy breezy

Very satisfied with the service, highly recommend
5.0
2022-02-07T05:45:03+00:00

Jerson

1 William St Melbourne, Tenant

Very satisfied with the service, highly recommend

A great asset!

I have had the pleasure of working with Mikaele over the past few years while renting out my investment property in Melbourne. As I live in Sydney it's so reassuring to know how well EVERYTHING is managed. She is onto everything right away. So easy to speak with and she follows through quickly with everything we discuss over the phone. She really is a great asset !
5.0
2020-05-04T00:37:16+00:00

Kathy - Park Street Landlord

I have had the pleasure of working with Mikaele over the past few years while renting out my investment property in Melbourne. As I live in Sydney it's so reassuring to know how well EVERYTHING is managed. She is onto everything right away. So easy to speak with and she follows through quickly with everything we discuss over the phone. She really is a great asset !

One of the greatest rental property agent!

Have been dealing with numerous rental agents around Australia. Daniella is one of the most reliable and responsive ones we have met before.
5.0
2021-08-03T04:12:15+00:00

Jing

Franklin Street Tenant

Have been dealing with numerous rental agents around Australia. Daniella is one of the most reliable and responsive ones we have met before.

Excellent experience

Excellent experience selling via Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and cannot recommend Dionne enough!
5.0
2022-02-07T05:27:16+00:00

Anonymous

Melbourne, Vendor

 

Excellent experience selling via Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and cannot recommend Dionne enough!

Great Agent!

Mikaele is the best agent ever! she is very caring and attentive person. I do appreciate all her work for me!
5.0
2019-07-10T06:26:39+00:00

Joy

Flinders Street Tenant

Mikaele is the best agent ever! she is very caring and attentive person. I do appreciate all her work for me!

Daniella is probably the best Real Estate Manager in the world

Having properties around the globe, its easy to judge where the best estate agents reside.
Its without question the best we have is Daniella at Hardcourts Melbourne City.
Shes prompt, professional and in control.
We trust her with our properties and so should you.
Want the best? Contact her today and tell her Pete sent you 😉
5.0
2022-07-18T06:01:35+00:00

Peter - Carlton Landlord

Having properties around the globe, its easy to judge where the best estate agents reside. Its without question the best we have is Daniella at Hardcourts Melbourne City. Shes prompt, professional and in control. We trust her with our properties and so should you. Want the best? Contact her today and tell her Pete sent you 😉

The only choice for Property Management in Melbourne CBD

When it came to choosing a Property Manager for our heritage apartment, Harcourts Melbourne City was our first (and only) choice! We had met members of the team previously at inspections and auctions around Melbourne's CBD and were impressed by their friendliness and professionalism. From our first meeting with Jarrod Willis, we were instantly put at ease with the entire leasing process. Jarrod has a wealth of experience and market knowledge and provided the very best advice on how to maximise our investment. He is always clear, confident and efficient in his communication and we immediately trusted he was the best agent for our property. We genuinely loved working with Jarrod and look forward to a long relationship with Harcourts Melbourne City.
5.0
2019-07-29T01:38:19+00:00

Bianca

9 Degraves Street, Melbourne - Landlord

When it came to choosing a Property Manager for our heritage apartment, Harcourts Melbourne City was our first (and only) choice! We had met members of the team previously at inspections and auctions around Melbourne's CBD and were impressed by their friendliness and professionalism. From our first meeting with Jarrod Willis, we were instantly put at ease with the entire leasing process. Jarrod has a wealth of experience and market knowledge and provided the very best advice on how to maximise our investment. He is always clear, confident and efficient in his communication and we immediately trusted he was the best agent for our property. We genuinely loved working with Jarrod and look forward to a long relationship with Harcourts Melbourne City.

Buying into the Hero building

I have seen Dionne at many apartment inspections over the years and recently came in contact with her again earlier this year. I had started to look around for a new apartment and saw her at an inspection within Temple Court on Collins St. That apartment was over my budget, but she suggested I come and look at a loft style apartment she had on the market in Russell St. It was the kind of apartment I'd always admired, but never thought I'd own.

Before arriving at the inspection, I was sure that the photos were probably misleading and that it would be much smaller than it appeared online. As soon as I walked in, I loved it! My big problem was that my own apartment wasn't even on the market, I hadn't thought about financing and there was a deadline sale process in place that was fast approaching. Dionne literally had an answer for every single one of my concerns. She helped me figure out how to structure my offer, put me in touch with a mortgage broker and made an appointment to come and value my current apartment.

The deadline for offers came around quickly and I was thrilled when my offer was accepted by the vendor and then began the process of selling my own apartment. I have always been impressed with Dionne's professionalism, knowledge of the market and the properties she lists; so much so that it was an easy decision to sign up with her to sell my own apartment.

In summary, I'm very happy I bought my new apartment from Dionne and I'm looking forward to moving in soon.
Verified by RateMyAgent
5.0
2021-08-03T00:45:46+00:00

Kim

Russel Street Buyer

I have seen Dionne at many apartment inspections over the years and recently came in contact with her again earlier this year. I had started to look around for a new apartment and saw her at an inspection within Temple Court on Collins St. That apartment was over my budget, but she suggested I come and look at a loft style apartment she had on the market in Russell St. It was the kind of apartment I'd always admired, but never thought I'd own. Before arriving at the inspection, I was sure that the photos were probably misleading and that it would be much smaller than it appeared online. As soon as I walked in, I loved it! My big problem was that my own apartment wasn't even on the market, I hadn't thought about financing and there was a deadline sale process in place that was fast approaching. Dionne literally had an answer for every single one of my concerns. She helped me figure out how to structure my offer, put me in touch with a mortgage broker and made an appointment to come and value my current apartment. The deadline for offers came around quickly and I was thrilled when my offer was accepted by the vendor and then began the process of selling my own apartment. I have always been impressed with Dionne's professionalism, knowledge of the market and the properties she lists; so much so that it was an easy decision to sign up with her to sell my own apartment. In summary, I'm very happy I bought my new apartment from Dionne and I'm looking forward to moving in soon. Verified by RateMyAgent

Defiantly go to her first!

I’ve been house hunting for about 6 months now and have had my fair share of experience dealing with agents. Scarlett May was by far the most professional out of all of them. Aside from actually listening to my search criteria, she was always attentive, professional, punctual and knowledgeable. If I ever have the opportunity to purchase another or sell a property in the future, I’d defiantly go to her first!
5.0
2019-07-25T21:24:53+00:00

Bonnie - Buyer

I’ve been house hunting for about 6 months now and have had my fair share of experience dealing with agents. Scarlett May was by far the most professional out of all of them. Aside from actually listening to my search criteria, she was always attentive, professional, punctual and knowledgeable. If I ever have the opportunity to purchase another or sell a property in the future, I’d defiantly go to her first!

Good Communicator

Had the pleasure of dealing with Dionne recently when purchasing a property. Nothing was an issue for her, she was in constant communication regarding the sale and assisted in me being able to rent the property prior to the settlement which made my move stress free.
5.0
2018-10-08T00:53:39+00:00

Neale - St Kilda Road Purchaser

413 St Kilda Road, Melbourne - Yve
Had the pleasure of dealing with Dionne recently when purchasing a property. Nothing was an issue for her, she was in constant communication regarding the sale and assisted in me being able to rent the property prior to the settlement which made my move stress free.

Terrific people, personalised service

The ladies at Harcourts (Melbourne City) have all been outstanding in assisting — make that rescuing and fixing — a problematic situation arising from terrible past tenants with another property management agent.
Property managers, Daniella and Mikaela, have since turned everything around very successfully in good time and with aplomb.
Seriously, I’m probably what could be considered as a demanding customer, and I could not recommend them highly enough!
2020-01-16T02:57:50+00:00

Paul

Melbourne Landlord

The ladies at Harcourts (Melbourne City) have all been outstanding in assisting — make that rescuing and fixing — a problematic situation arising from terrible past tenants with another property management agent. Property managers, Daniella and Mikaela, have since turned everything around very successfully in good time and with aplomb. Seriously, I’m probably what could be considered as a demanding customer, and I could not recommend them highly enough!

Jake has been brilliant.

Jake has been brilliant. My house was a difficult one for a number of reasons and Jake has been so encouraging, positive and knowledgeable
5.0
2023-07-12T06:39:27+00:00

Deb - Vendor

Jake has been brilliant. My house was a difficult one for a number of reasons and Jake has been so encouraging, positive and knowledgeable

Good communicator

Had the pleasure of dealing with Dionne recently when purchasing a property. Nothing was an issue for her, she was in constant communication regarding the sale and assisted in me being able to rent the property prior to the settlement which made my move stress free.
5.0
2018-08-22T05:11:57+00:00

Neale

Melbourne Purchasers

Had the pleasure of dealing with Dionne recently when purchasing a property. Nothing was an issue for her, she was in constant communication regarding the sale and assisted in me being able to rent the property prior to the settlement which made my move stress free.

Great!

I would like to acknowledge that we have been very satisfied with the outcome that change in property management has created for us.

As you know, we considered it a risk to make the move and were particularly nervous about the levels of rent you were pitching at. While we didn’t hit the really attractive target, a 10% increase is definitively advantageous to us.

I also very much appreciate that the service we have been getting is a step-up. I have a great level of confidence that my queries are being addressed in full.

Regards,
Lupo
5.0
2019-07-10T06:18:43+00:00

Lupo

Little Collins Street Landlord

390 Little Collins Street, Melbourne - Exelsior
I would like to acknowledge that we have been very satisfied with the outcome that change in property management has created for us. As you know, we considered it a risk to make the move and were particularly nervous about the levels of rent you were pitching at. While we didn’t hit the really attractive target, a 10% increase is definitively advantageous to us. I also very much appreciate that the service we have been getting is a step-up. I have a great level of confidence that my queries are being addressed in full. Regards, Lupo

Responsive & Professional

Dionne made the purchase of our new Apartment an easy process. Dionne was always friendly and quick to respond to any requests made by us.
5.0
2022-02-07T05:35:39+00:00

Anonymous

Melbourne, Buyer

Dionne made the purchase of our new Apartment an easy process. Dionne was always friendly and quick to respond to any requests made by us.

Second to None

Arguably one of the most impressive, successful and experienced agents in the whole of the Melbourne Metropolis: Outstanding professionalism, stunning personality, huge social and comminication skills all combined with a breathtaking capacity to strategically target a dream outcome and deliver an exceptional result on auction day.

Dionne will not go just the proverbial extra mile, but will go dozens, if need be. We witnessed how professional peers from other reputable agencies admire her for her genius skills, including those as a truely breathtaking auctioneer.
5.0
2018-08-22T05:26:20+00:00

Marcelo

Melbourne Vendor

29 Market Street, Melbourne
Arguably one of the most impressive, successful and experienced agents in the whole of the Melbourne Metropolis: Outstanding professionalism, stunning personality, huge social and comminication skills all combined with a breathtaking capacity to strategically target a dream outcome and deliver an exceptional result on auction day. Dionne will not go just the proverbial extra mile, but will go dozens, if need be. We witnessed how professional peers from other reputable agencies admire her for her genius skills, including those as a truely breathtaking auctioneer.

Reliable/Trustworthy

Dionne's market knowledge reliability & outstanding communication skills and follow resulted in us getting the best possible price for our apartment.
5.0
2024-02-26T06:12:02+00:00

William - Vendor

 

Dionne's market knowledge reliability & outstanding communication skills and follow resulted in us getting the best possible price for our apartment.

Totally recommend her!

Scarlett May is an amazing agent. Very professional, always on time and incredibly enthusiastic. She has the answers to all your questions which is great as all you usually hear is I don’t know this and that so I will come back to you. We like her a lot and know she will deliver. Totally recommend her!
5.0
2019-07-25T21:34:28+00:00

Oana Alexandra Balaban – Vendor

Scarlett May is an amazing agent. Very professional, always on time and incredibly enthusiastic. She has the answers to all your questions which is great as all you usually hear is I don’t know this and that so I will come back to you. We like her a lot and know she will deliver. Totally recommend her!

Nothing was ever too much trouble

From the first moment we started to deal with Jake, nothing was ever too much trouble. He went out of his way to answer all our questions as we were out of town buyers as well as provide us with a virtual tour of the property on Australia Day. He also took time out of his Sunday to show our daughter and her partner through the house. His customer service skills are excellent
5.0
2023-07-12T06:36:00+00:00

Kris and Rob - Buyers

From the first moment we started to deal with Jake, nothing was ever too much trouble. He went out of his way to answer all our questions as we were out of town buyers as well as provide us with a virtual tour of the property on Australia Day. He also took time out of his Sunday to show our daughter and her partner through the house. His customer service skills are excellent

Honest and practical

Mikaele has been absolutely lovely to deal with. Responsive to my enquiries, accommodating to my requests and understanding of my situation.
5.0
2019-07-10T06:40:18+00:00

Kylie

Little Collins Street Tenant

390 Little Collins Street, Melbourne - Exelsior
Mikaele has been absolutely lovely to deal with. Responsive to my enquiries, accommodating to my requests and understanding of my situation.

Brilliant Agents

Very professional stress free rental property management, I would definitely recommend Harcourts!
2024-03-14T05:52:56+00:00

Anne - Landlord

17 Singers Lane, Melbourne

Very professional stress free rental property management, I would definitely recommend Harcourts!

Great service

Mikaele was a great help. Happy to refer more business to her and the Harcourts Team.
5.0
2020-06-18T02:58:37+00:00

Rene - Landlord

Mikaele was a great help. Happy to refer more business to her and the Harcourts Team.

A Trusted Agent

Daniella is an excellent agent.
A great communicator, excellent at follow up. She works hard and responds to issues in a timely manner.
Daniella demonstrates high expectations of property maintenance from landlords and also due care of property by tenants.
Danielle is “fair” to both parties.
Daniella enables a relationship of trust and respect.
Others within Harcourts also demonstrate these qualities.
5.0
2021-08-03T03:50:00+00:00

Polly

Wellington Crescent landlord

Daniella is an excellent agent. A great communicator, excellent at follow up. She works hard and responds to issues in a timely manner. Daniella demonstrates high expectations of property maintenance from landlords and also due care of property by tenants. Danielle is “fair” to both parties. Daniella enables a relationship of trust and respect. Others within Harcourts also demonstrate these qualities.

Great service

Dear Daniella,
Thank you so much for great service. You has been very attentive with my property. Knowing that you taking care of my property so well, it is relief for me because I am in Sydney. I will recommend you and Harcourts to any of my friends.
Congratulations to you Daniella and very grateful for your help.
5.0
2019-07-10T05:37:45+00:00

Jenny - Exhibition Street Landlord

2 Exhibition Street, Melbourne
Dear Daniella, Thank you so much for great service. You has been very attentive with my property. Knowing that you taking care of my property so well, it is relief for me because I am in Sydney. I will recommend you and Harcourts to any of my friends. Congratulations to you Daniella and very grateful for your help.

Great agency with amazing staff

Couldn't ask for better service. Mikaele and Daniella have been fabulous. Thorough, professional, accessible and approchable.
5.0
2019-07-10T06:42:37+00:00

Louisa

Lorimer Street Landlord

Couldn't ask for better service. Mikaele and Daniella have been fabulous. Thorough, professional, accessible and approchable.

Very Professional and Great to Work With

While purchasing our property, Rhiannon was a pleasure to deal with.
Rhiannon is extremely professional and knows exactly what is required to get a deal done with the least amount of fuss. Even after the sale, Rhiannon's follow up was superb. If we were ever to sell one of our properties we would definitely call upon Rhiannon for her expertise to handle it for us.
5.0
2020-11-23T23:37:46+00:00

Peter

24 Little Bourke Street, Melbourne - Buyer

While purchasing our property, Rhiannon was a pleasure to deal with. Rhiannon is extremely professional and knows exactly what is required to get a deal done with the least amount of fuss. Even after the sale, Rhiannon's follow up was superb. If we were ever to sell one of our properties we would definitely call upon Rhiannon for her expertise to handle it for us.

Smooth and easy process

I am happy with the services and efficient communication through the process.

My property manager is friendly and helpful, highly recommended.
5.0
2021-08-03T03:38:01+00:00

Ngoc

Elizabeth Street Tenant

I am happy with the services and efficient communication through the process. My property manager is friendly and helpful, highly recommended.

Easy to deal with and reliable

James was on the other side of a recent purchase. He was transparent, delivered on what he promised and made it easy to buy. The vendor probably did better than they expected, but at no stage did we feel manipulated.
5.0
2018-08-22T05:09:47+00:00

Peter & Jennifer

East Melbourne Purchasers

James was on the other side of a recent purchase. He was transparent, delivered on what he promised and made it easy to buy. The vendor probably did better than they expected, but at no stage did we feel manipulated.

Knowledgeable agent

Knows the city market very well, best agent experience. Made the process very smooth and stress free.
5.0
2020-05-04T00:59:33+00:00

Angela

Knows the city market very well, best agent experience. Made the process very smooth and stress free.

Helpful and professional

Rhiannon helped us at every step in the purchasing process, keeping us well informed of the ongoing deadline sale and facilitating the negotiations between the parties. Would recommend to a friend!
5.0
2021-08-02T06:19:20+00:00

Daniel

Collins Street Buyer

Rhiannon helped us at every step in the purchasing process, keeping us well informed of the ongoing deadline sale and facilitating the negotiations between the parties. Would recommend to a friend!

All great work

Dionne and team were professional, responsive and transparent throughout the process. Would recommend them unconditionally.
5.0
2024-03-18T03:26:12+00:00

Colin - Landlord

422 Collins Street, Melbourne

Dionne and team were professional, responsive and transparent throughout the process. Would recommend them unconditionally.

Dionne Day

Dionne is great to work with and is a clear communicator. We are thrilled with the sales result and grateful for having Dionne with us each step of the way.
5.0
2022-02-07T05:23:08+00:00

Melissa

365 Little Bourke St, Vendor

Dionne is great to work with and is a clear communicator. We are thrilled with the sales result and grateful for having Dionne with us each step of the way.

Excellent, Highly Recommended

Highly recommended agency, always striving for the best outcome. Excellent communication skills, and very helpful.
5.0
2019-07-29T01:36:56+00:00

Mario

1 Danks Street, Port Melbourne - Landlord

Highly recommended agency, always striving for the best outcome. Excellent communication skills, and very helpful.

Positive Feedback

Mikaele has been outstanding. She keeps me up to date with what is happening with my rental properties. Sensible and very well informed in what the market is doing in Melbourne.
5.0
2022-07-14T07:27:35+00:00

George - Collins Street Landlord

Mikaele has been outstanding. She keeps me up to date with what is happening with my rental properties. Sensible and very well informed in what the market is doing in Melbourne.

Friendly & Helpful

James was helpful and attentive throughout the process. Happy to recommend him.
5.0
2019-07-29T01:35:19+00:00

Meagan & Julian

1 Wellington Crescent - Buyer

James was helpful and attentive throughout the process. Happy to recommend him.

Professional, approachable and goes the extra mile.

Rhiannon and her team made the sales process a great experience, in particular following the auction. I received regular progress updates, all questions and enquires were managed in timely professional manner. Rhiannon has sound local market knowledge coupled with a warm professional approach to clients.
5.0
2020-11-23T23:49:13+00:00

Danica

61 Mackenzie street, Melbourne - Buyer

Rhiannon and her team made the sales process a great experience, in particular following the auction. I received regular progress updates, all questions and enquires were managed in timely professional manner. Rhiannon has sound local market knowledge coupled with a warm professional approach to clients.

Hardworking, proactive and polite. Would highly recommend!

What a great experience we had. Selling a property is a scary process but with the support and knowledge from Scarlett we were able to achieve more than we had hoped! Scarlett is very responsive and takes everything into her hands, Hardworking, proactive and polite. Would highly recommend!
5.0
2019-07-25T21:33:26+00:00

Wei Yuan Cho – Vendor

What a great experience we had. Selling a property is a scary process but with the support and knowledge from Scarlett we were able to achieve more than we had hoped! Scarlett is very responsive and takes everything into her hands, Hardworking, proactive and polite. Would highly recommend!

Thanks makaele

I can’t speak highly enough of Makaele who was proactive and kept me updated. She also provided sound advice. Thanks!
5.0
2022-02-07T06:01:30+00:00

Darren

1 William St, Landlord

I can’t speak highly enough of Makaele who was proactive and kept me updated. She also provided sound advice. Thanks!

Great consistent service

Mikaele has always been easy to deal with and proactively manages any potential issues, it’s always been a pleasure dealing with her.
5.0
2022-07-18T06:03:26+00:00

Alex - Elizabeth Street Landlord

Mikaele has always been easy to deal with and proactively manages any potential issues, it’s always been a pleasure dealing with her.

Best Agent Ever!

Rhiannon is an outstanding agent who goes above and beyond to provide a service which is incredibly professional, sensitive to both buyer and seller, communicative and knowledgeable of the boutique market of heritage properties.
Throughout the entire selling campaign, she never failed to use all resources at her disposal, to maximise exposure, presentation and follow up with potential buyers.
Her professionalism and extra effort during quite an emotional sale saw us receiving full asking price for our property, in a timely manner , despite a tricky time in the market with fluctuating interest rates.
I would not hesitate to recommend Rhiannon as the very best agent I’ve ever had.
5.0
2023-05-30T05:33:56+00:00

Clare Howell

104/258 Flinders Ln, Melbourne

Rhiannon is an outstanding agent who goes above and beyond to provide a service which is incredibly professional, sensitive to both buyer and seller, communicative and knowledgeable of the boutique market of heritage properties. Throughout the entire selling campaign, she never failed to use all resources at her disposal, to maximise exposure, presentation and follow up with potential buyers. Her professionalism and extra effort during quite an emotional sale saw us receiving full asking price for our property, in a timely manner , despite a tricky time in the market with fluctuating interest rates. I would not hesitate to recommend Rhiannon as the very best agent I’ve ever had.

Thanks Rhiannon for a great outcome

We recently engaged Rhiannon to sell our apartment, and couldn't been happier with her services. From start to finish, she was incredibly helpful, professional, and knowledgeable.

One of the things we appreciated most about working with Rhiannon was her attention to detail. She went above and beyond to ensure that everything was in order before listing the property, from staging to photographs to advice and beyond. Her expertise and guidance made the process much smoother and less stressful.

Throughout the selling process, Rhiannon was always available to answer our questions and provide updates. She was proactive in her communication, keeping us informed of every step along the way. Her professionalism and dedication were evident in every interaction.

Rhiannon achieved a great outcome for us under difficult market conditions and I would highly recommend her to anyone looking to buy or sell a property.
5.0
2023-05-30T05:32:13+00:00

David

2311/620 Collins St, Melbourne

We recently engaged Rhiannon to sell our apartment, and couldn't been happier with her services. From start to finish, she was incredibly helpful, professional, and knowledgeable. One of the things we appreciated most about working with Rhiannon was her attention to detail. She went above and beyond to ensure that everything was in order before listing the property, from staging to photographs to advice and beyond. Her expertise and guidance made the process much smoother and less stressful. Throughout the selling process, Rhiannon was always available to answer our questions and provide updates. She was proactive in her communication, keeping us informed of every step along the way. Her professionalism and dedication were evident in every interaction. Rhiannon achieved a great outcome for us under difficult market conditions and I would highly recommend her to anyone looking to buy or sell a property.

Relatively easy purchase

Purchasing a property through Dionne was uncomplicated. Dionne helped make process straight forward and professional.
5.0
2022-02-07T05:22:15+00:00

Darren

222 Russell St, Buyer

Purchasing a property through Dionne was uncomplicated. Dionne helped make process straight forward and professional.

Superb Agent

Overall I am very happy with the management over the years. The agent is easily accessible and prompt in following up outstanding actions.
5.0
2021-08-03T04:07:27+00:00

Heng

Mueller Close Landlord

Overall I am very happy with the management over the years. The agent is easily accessible and prompt in following up outstanding actions.

Great Agent

Very good service from start to finish. Communication excellent
Would use again.
5.0
2018-08-22T05:19:10+00:00

Nick

Melbourne Vendor

Very good service from start to finish. Communication excellent Would use again.

Responsive, helpful.

I highly appreciated James best effort to make the sell happening, hopefully by end August everything is settled.
5.0
2019-07-10T21:42:02+00:00

Raymond

Russell Street Vendor

I highly appreciated James best effort to make the sell happening, hopefully by end August everything is settled.

Great Agent!

Friendly agent, Great services
5.0
2018-10-08T04:54:13+00:00

Huei - Melbourne Tenant

29 Market Street, Melbourne
Friendly agent, Great services

Straight forward & professional

Relatively easy purchase. Purchasing a property through Dionne was uncomplicated. Dionne helped make process straight forward and professional.
5.0
2022-02-07T05:34:21+00:00

Anonymous

Melbourne, Buyer

Relatively easy purchase. Purchasing a property through Dionne was uncomplicated. Dionne helped make process straight forward and professional.

Great Agency

Agent is very friendly and respond quickly to enquiries.
5.0
2018-10-08T04:47:45+00:00

Yu-Chen - Southbank Tenant

Agent is very friendly and respond quickly to enquiries.

Best Sale Experience Ever

My decision to appoint Dionne for the sale of the Melbourne CBD apt. was based on her past results, style and great knowledge of the Heritage Buildings CBD market.
I have been monitoring sales in the areas for the last three years and came to a conclusion that Dionne was the women for the job.
During this "one in a life time period" (COVID19) the sales took longer than expected, but I felt in good hands with plenty of reassurances, positive vibes and regular contacts.
Dionne’s, communication, marketing experience, pro-active & direct management drive was unique to none. I couldn't have been happier with the process & sales.
Besides that, Dionne found a great buyer that would keep this gem apt of mine in its splendor for years to come.

It has been a pleasure and great experience working with such dedicated, knowledgeable and motivate Sales Real Estate Agent.
Thank you, Dionne.
5.0
2021-08-03T01:08:43+00:00

Massimo

Collins Street Vendor

My decision to appoint Dionne for the sale of the Melbourne CBD apt. was based on her past results, style and great knowledge of the Heritage Buildings CBD market. I have been monitoring sales in the areas for the last three years and came to a conclusion that Dionne was the women for the job. During this "one in a life time period" (COVID19) the sales took longer than expected, but I felt in good hands with plenty of reassurances, positive vibes and regular contacts. Dionne’s, communication, marketing experience, pro-active & direct management drive was unique to none. I couldn't have been happier with the process & sales. Besides that, Dionne found a great buyer that would keep this gem apt of mine in its splendor for years to come. It has been a pleasure and great experience working with such dedicated, knowledgeable and motivate Sales Real Estate Agent. Thank you, Dionne.

Great experience with Dionne

Dionne had great communication. She was friendly and helpful during our purchase process. Thank you Dionne, would recommend her to anyone!
5.0
2023-05-30T06:01:53+00:00

Naomie & Leigh

Melbourne Buyers

Dionne had great communication. She was friendly and helpful during our purchase process. Thank you Dionne, would recommend her to anyone!

It would have been hard for anyone to improve on what Rhiannon did for us

Rhiannon explained clearly the process and kept in touch with us. She went out of her way - we were in a different (and challenging!) time zone and she accommodated that.
Together we decided a strategy to market our property and take it to auction and we think it would have been difficult to improve on the result we got.
We would have no hesitation in recommending Rhiannon to market your property.
5.0
2020-11-23T23:50:47+00:00

Stephen

243 Collins Street - Vendor

Rhiannon explained clearly the process and kept in touch with us. She went out of her way - we were in a different (and challenging!) time zone and she accommodated that. Together we decided a strategy to market our property and take it to auction and we think it would have been difficult to improve on the result we got. We would have no hesitation in recommending Rhiannon to market your property.

Very Professional Agency

Always been happy with the knowledge, service and professionalism of everyone at Harcourts Melbourne. A great team. Thanks!
5.0
2018-10-08T05:13:19+00:00

Mark - Melbourne Landlord

Always been happy with the knowledge, service and professionalism of everyone at Harcourts Melbourne. A great team. Thanks!

Trustworthy, Professional, and Approachable: The best agent one can appoint

Rhiannon is the best real estate agent I could possibly appoint to sell my apartment. It was my first time selling property, and Rhiannon has been extremely approachable, professional, and trustworthy. English is not my first language and I therefore realised that it was easy to talk to Rhiannon and explain my circumstances to her. I felt at home with Rhiannon and she consciously made it easy for me to understand the technical jargon and processes surrounding the act of selling a property. For all the reasons mentioned above, Rhiannon stands out from the rest and I therefore strongly recommend Rhiannon as a selling agent.
5.0
2023-05-30T05:35:41+00:00

Angelique

Melbourne Vendor

Rhiannon is the best real estate agent I could possibly appoint to sell my apartment. It was my first time selling property, and Rhiannon has been extremely approachable, professional, and trustworthy. English is not my first language and I therefore realised that it was easy to talk to Rhiannon and explain my circumstances to her. I felt at home with Rhiannon and she consciously made it easy for me to understand the technical jargon and processes surrounding the act of selling a property. For all the reasons mentioned above, Rhiannon stands out from the rest and I therefore strongly recommend Rhiannon as a selling agent.

Great To Deal With

Fast, efficient, honest, accurate. Great to deal with.
5.0
2022-02-07T05:15:00+00:00

Anonymous

Melbourne, Buyer

Fast, efficient, honest, accurate. Great to deal with.

An excellent agent

Dionne proved to be an exceptional agent, who was most personable and happy to talk me through the processes of selling our property. She was instrumental in negotiating the sale with the buyer, helping to ensure that we got a good price for our apartment. I thoroughly recommend her to anyone thinking of selling a property in the Melbourne area.
5.0
2023-05-30T05:52:24+00:00

Mike Golding

504/33 Spencer Street, Docklands

Dionne proved to be an exceptional agent, who was most personable and happy to talk me through the processes of selling our property. She was instrumental in negotiating the sale with the buyer, helping to ensure that we got a good price for our apartment. I thoroughly recommend her to anyone thinking of selling a property in the Melbourne area.

Dionne Day

After looking at purchasing property interstate, Dionne quickly put our nerves at ease with her honest communication, constant professionalism and quick reply’s. We have received first class service from day one with Dionne, and should we choose to purchase or sell again, we will use her services. We cannot recommend Dionne enough. Thank you
5.0
2022-02-07T05:24:20+00:00

Eugene

131 La Trobe St, Buyer

After looking at purchasing property interstate, Dionne quickly put our nerves at ease with her honest communication, constant professionalism and quick reply’s. We have received first class service from day one with Dionne, and should we choose to purchase or sell again, we will use her services. We cannot recommend Dionne enough. Thank you

Smooth Process

Great experience from contact to contract. Was a nice and easy transaction where we all achieved what we wanted. Dionne kept us informed of the progress and ensured that her Vendor received as many Offers as possible, including our clients'.
5.0
2018-08-06T07:23:37+00:00

Ease Investments

Purchaser

Great experience from contact to contract. Was a nice and easy transaction where we all achieved what we wanted. Dionne kept us informed of the progress and ensured that her Vendor received as many Offers as possible, including our clients'.

Professional, organised and quick to respond!

I had a wonderful experience working with Mikaele. My rental application was processed promptly and communication was so easy. She’s very organised and knowledgeable of the property. It’s been a smooth transition into the new place. Thank you!
5.0
2020-05-04T00:39:28+00:00

Angie - Park Street Tenant

I had a wonderful experience working with Mikaele. My rental application was processed promptly and communication was so easy. She’s very organised and knowledgeable of the property. It’s been a smooth transition into the new place. Thank you!

My time with Harcourts Melbourne City has been a most pleasant experience

Living interstate and having a rental in Melbourne all I can say is that the service communication and cooperation has been magnificent, I really feel Harcourts are working in the best interest of their client ME! 🙂 this is mainly due to me having had the best support in the past from Jessica and now with Mikaela ! recently I had to vacate furniture and do some upgrade works to our townhouse, I truly feel that Mikaela assisted us with this and I am sure she went beyond her scope of work and requirement, thankyou all so much XXXXXX
5.0
2021-08-03T04:42:31+00:00

Charlie

Studio Lane Landlord

Living interstate and having a rental in Melbourne all I can say is that the service communication and cooperation has been magnificent, I really feel Harcourts are working in the best interest of their client ME! 🙂 this is mainly due to me having had the best support in the past from Jessica and now with Mikaela ! recently I had to vacate furniture and do some upgrade works to our townhouse, I truly feel that Mikaela assisted us with this and I am sure she went beyond her scope of work and requirement, thankyou all so much XXXXXX

Responsive and Responsible Agent!

Daniella, the agent who did I deal with, always answers my question, comes back to my concerns, and reply me in a professional manner and within reasonable times. It was a pleasure to deal with an agent like her and I will definitely recommend her and her agent to my friends.
5.0
2019-07-10T05:53:51+00:00

Xiaoyu

Russell Street Tenant

Daniella, the agent who did I deal with, always answers my question, comes back to my concerns, and reply me in a professional manner and within reasonable times. It was a pleasure to deal with an agent like her and I will definitely recommend her and her agent to my friends.

Highly Knowledgeable

James is a highly knowledgeable and skilled agent. He went the extra mile to secure a very good outcome for us. Great understanding of the dynamics of the Melbourne inner city market. Would recommend him to anyone selling a luxury apartment.
5.0
2018-08-06T07:26:22+00:00

Jane & Chris

Melbourne Vendor

James is a highly knowledgeable and skilled agent. He went the extra mile to secure a very good outcome for us. Great understanding of the dynamics of the Melbourne inner city market. Would recommend him to anyone selling a luxury apartment.

Excellent and thorough service

Mikaele has been wonderful to work with over the past few years, but especially over the pandemic. Her persistence, professionalism and people skills have been outstanding. Would totally recommend Harcourts to anyone look to rent out their property.
5.0
2021-08-03T04:55:25+00:00

Krupa

Flinders Lane Landlord

Mikaele has been wonderful to work with over the past few years, but especially over the pandemic. Her persistence, professionalism and people skills have been outstanding. Would totally recommend Harcourts to anyone look to rent out their property.

Above and beyond!

We highly recommend Dionne for any real estate dealings. During the recent campaign for the sale of our property, she was at all times extremely professional, realistic and honest, providing us with excellent feedback after every open home or inspection. At no time did we feel uncomfortable or disenchanted with her service, which is very rare in our experience with selling real estate.
5.0
2022-02-07T05:17:08+00:00

Bruce & Judy

562 Little Bourke Street, Vendor

 

We highly recommend Dionne for any real estate dealings. During the recent campaign for the sale of our property, she was at all times extremely professional, realistic and honest, providing us with excellent feedback after every open home or inspection. At no time did we feel uncomfortable or disenchanted with her service, which is very rare in our experience with selling real estate.

Excellent experience during Melbourne lockdown

I’ve had a great experience with Harcourts Melbourne City in renting my inner city apartment, during the difficult Melbourne lockdown period.
5.0
2022-02-07T06:03:03+00:00

Kate

501 Little Collins St, Landlord

I’ve had a great experience with Harcourts Melbourne City in renting my inner city apartment, during the difficult Melbourne lockdown period.

Very helpful and efficient

I am very impressed with how Mikaele Horsnell helped us from the inspections, to signing the lease and the whole process of moving in. She answers all our queries very quickly and assists us in however way she can. This has given me a very good experience with Harcourts.
5.0
2019-08-30T00:12:56+00:00

Yoana

Elizabeth Street Tenant

I am very impressed with how Mikaele Horsnell helped us from the inspections, to signing the lease and the whole process of moving in. She answers all our queries very quickly and assists us in however way she can. This has given me a very good experience with Harcourts.

Positive experience

Very happy with our ongoing service from Harcourts melbourne city property mangement team. Mikaele has great attention to detail and has been a pleasure to deal with.
5.0
2022-02-07T06:06:25+00:00

Michelle

83 Queens Rd, Landlord

Very happy with our ongoing service from Harcourts melbourne city property mangement team. Mikaele has great attention to detail and has been a pleasure to deal with.

Knowledgeable, Honest, Professional!

Dionne went above and beyond to make our whole process as smooth as possible. Always promptly following up with any requests, she was friendly, efficient and professional. Her communication was fantastic and she was an absolute pleasure to deal with!
5.0
2022-02-07T05:21:13+00:00

Nathan & Alysha

5A Winton Rd Malvern East, Buyer

Dionne went above and beyond to make our whole process as smooth as possible. Always promptly following up with any requests, she was friendly, efficient and professional. Her communication was fantastic and she was an absolute pleasure to deal with!

5 Stars

Dionne took charge of selling my apartment following the departure of two previous representatives from her office (one went back to England during the 1st COVID-19 lock down and the second for personal reasons). I must say I was thrilled for Dionne to take over my portfolio as she has a tremendous track record.

My apartment was in need of long overdue repairs and a basic make over, Dionne organised quotes, and once the contractors were selected, she ensured the work was up to scratch and completed promptly. She also organised staging of the apartment and the photos accompanying the advertisement.

All good, and it was ready to go to market but COVID-19 had other plans. The second wave in Victoria put the marketing schedule on hold for 3 months but as soon as restrictions eased Dionne consulted with me and put a new marketing strategy and schedule into operation.

COVID-19 lockdowns and restrictions meant Dionne had to be flexible and had to adjust to the challenges of numbers of individuals at openings and a change of strategy from the original agreed auction. Dionne is a skilled and personable real estate agent that kept me informed and provided advice and reassurance at the appropriate times during this campaign.

The campaign was drawn out from the start of the first COVID-19 lock down to after the second lock down, but we got there in the end.
5.0
2021-08-03T00:58:34+00:00

Tony

La Trobe Street Vendor

Dionne took charge of selling my apartment following the departure of two previous representatives from her office (one went back to England during the 1st COVID-19 lock down and the second for personal reasons). I must say I was thrilled for Dionne to take over my portfolio as she has a tremendous track record. My apartment was in need of long overdue repairs and a basic make over, Dionne organised quotes, and once the contractors were selected, she ensured the work was up to scratch and completed promptly. She also organised staging of the apartment and the photos accompanying the advertisement. All good, and it was ready to go to market but COVID-19 had other plans. The second wave in Victoria put the marketing schedule on hold for 3 months but as soon as restrictions eased Dionne consulted with me and put a new marketing strategy and schedule into operation. COVID-19 lockdowns and restrictions meant Dionne had to be flexible and had to adjust to the challenges of numbers of individuals at openings and a change of strategy from the original agreed auction. Dionne is a skilled and personable real estate agent that kept me informed and provided advice and reassurance at the appropriate times during this campaign. The campaign was drawn out from the start of the first COVID-19 lock down to after the second lock down, but we got there in the end.

Nothing was ever too much trouble, will definitely use Rhiannon!

Fantastic service, look forward to doing business again.
5.0
2021-08-02T06:09:16+00:00

Jacqueline & Peter

Little Bourke Street Buyers

Fantastic service, look forward to doing business again.

Very professional agent

Dionne was excellent to deal with, very friendly and knowledgeable about all aspects of the process. She was always contactable and provided great advice.
5.0
2019-07-10T21:33:58+00:00

Paul

Collins Street Buyer

422 Collins Street, Melbourne
Dionne was excellent to deal with, very friendly and knowledgeable about all aspects of the process. She was always contactable and provided great advice.

Friendly & professional team

They have made the whole experience easy and stress free, thanks to the whole team, Dionne and Jarrod in particular have been super helpful, efficient and friendly
5.0
2019-07-10T05:58:04+00:00

Paul

Collins Street Landlord

They have made the whole experience easy and stress free, thanks to the whole team, Dionne and Jarrod in particular have been super helpful, efficient and friendly

Professionalism, Quality, Responsiveness

Courtney represented the vendor exceptionally well - she knew the property and the market well which gave me confidence as a buyer. She was generous with her time and flexible, and I think in addition, she's got the ability to quickly develop rapport with prospective buyers (such as myself) - I found her to be a straight-shooter, really quick at managing communication between the vendor and myself, and she was constantly managing expectations - this made it relatively easy to purchase the apartment listed by Courtney in a time when there was a myriad of other opportunities. I'd be very happy for Courtney to represent me when selling any of my property, well done.
5.0
2022-02-07T05:39:47+00:00

Kate Jarvis

Melbourne, Buyer

Courtney represented the vendor exceptionally well - she knew the property and the market well which gave me confidence as a buyer. She was generous with her time and flexible, and I think in addition, she's got the ability to quickly develop rapport with prospective buyers (such as myself) - I found her to be a straight-shooter, really quick at managing communication between the vendor and myself, and she was constantly managing expectations - this made it relatively easy to purchase the apartment listed by Courtney in a time when there was a myriad of other opportunities. I'd be very happy for Courtney to represent me when selling any of my property, well done.

Great property management team!

The help and response when applying was amazing. The property management team took the time to help guide me through the whole process.
5.0
2024-03-14T05:43:36+00:00

Samuel - Tenant

189 Powlett Street, East Melbourne

The help and response when applying was amazing. The property management team took the time to help guide me through the whole process.

Professional and to the point.

James did not waste anyone's time, was straightforward and very efficient.
2020-01-16T02:41:42+00:00

Philip

East Melbourne Purchaser

James did not waste anyone's time, was straightforward and very efficient.

Thank you Harcourts for your help and great service!

After my frustration with the multitude of inspections and inability to attain a home in Melbourne CBD due to the housing shortage and immense competition from the returning overseas students, Harcourts (particularly Annalise & Mikaele) were incredibly helpful and understanding. I am grateful for their communication & great service.
5.0
2023-05-30T06:08:51+00:00

Efren Gonzales

Melbourne Tenant

After my frustration with the multitude of inspections and inability to attain a home in Melbourne CBD due to the housing shortage and immense competition from the returning overseas students, Harcourts (particularly Annalise & Mikaele) were incredibly helpful and understanding. I am grateful for their communication & great service.

Exceptional Real Estate Agent Delivered My First Home

I recently had the pleasure of working with Rhiannon who guided me in purchasing my first apartment. From start to finish, her professionalism, expertise, and commitment to my satisfaction were unparalleled.

Throughout the entire buying process, Rhiannon was always quick to respond to any questions or concerns I had with the property, providing me with sufficient answers and if she didn't have the answers she would always investigate and come back to me in a short matter of time. Rhiannon was always easy to reach when it came to organising inspections and any enquiries regarding paperwork.

Overall Rhiannon was a fantastic agent that made my first home purchase a stress-free experience.

Just wish I found Rhiannon sooner!
5.0
2024-03-14T05:13:09+00:00

Liam - Purchaser

188 Whitehorse Road, Balwyn

I recently had the pleasure of working with Rhiannon who guided me in purchasing my first apartment. From start to finish, her professionalism, expertise, and commitment to my satisfaction were unparalleled. Throughout the entire buying process, Rhiannon was always quick to respond to any questions or concerns I had with the property, providing me with sufficient answers and if she didn't have the answers she would always investigate and come back to me in a short matter of time. Rhiannon was always easy to reach when it came to organising inspections and any enquiries regarding paperwork. Overall Rhiannon was a fantastic agent that made my first home purchase a stress-free experience. Just wish I found Rhiannon sooner!

Harcourts Team is amazing!

I'm a repeat client and every property transaction has been smooth. James, is very knowledgeable and know the city market really well. Harcourts team is extremely helpful and professional!
5.0
2018-08-06T07:27:01+00:00

Kal

Vendor

I'm a repeat client and every property transaction has been smooth. James, is very knowledgeable and know the city market really well. Harcourts team is extremely helpful and professional!

Review regarding Dionne Wilson – Harcourts

I am extremely happy to have had Dionne sell our property, not only was Dionne extremely knowledgeable, her communication with us was exceptional, alway bright, pleasant and professional, quick minded but never hurrying us, empathetic to our wants and needs, patient and understanding. It’s been a pleasure getting to know Dionne, we found her marketing skills to be perceptive to the journey of selling and we are very happy with the outcome of the sale.
5.0
2023-05-30T05:41:18+00:00

Barbara & Russell

303/53-63 Spencer Street, Docklands

I am extremely happy to have had Dionne sell our property, not only was Dionne extremely knowledgeable, her communication with us was exceptional, alway bright, pleasant and professional, quick minded but never hurrying us, empathetic to our wants and needs, patient and understanding. It’s been a pleasure getting to know Dionne, we found her marketing skills to be perceptive to the journey of selling and we are very happy with the outcome of the sale.

Great agent

Very clear and articulate guy, excellent work all round. Outstanding agent
5.0
2019-07-10T21:40:35+00:00

Very clear and articulate guy, excellent work all round. Outstanding agent

Very clear and articulate guy, excellent work all round. Outstanding agent

Excellent experience

Daniella made moving interstate extremely pleasant. We were worried because we couldn’t see the apartment in person but she took the time to show us the place on video. Further, Daniella is always prompt to respond to messages which makes us feel heard.
5.0
2021-08-03T03:42:22+00:00

Anne-Marie

Wellington Crescent Tenant

Daniella made moving interstate extremely pleasant. We were worried because we couldn’t see the apartment in person but she took the time to show us the place on video. Further, Daniella is always prompt to respond to messages which makes us feel heard.

Exceptional service

Dionne was amazing from day one when we first engaged her services, right through to our successful auction day and beyond . Dionne’s market knowledge , research and professionalism are exceptional and together with her excellent support team , she was with us every step of the way constantly keeping us informed , answering any questions we had along the way , day or night , and always being there to help . Her work ethic and dedication never wavered throughout the campaign and the result of those efforts translated into our apartment selling at auction , well above reserve and also well above our expectations of what we thought we could achieve .
Could not be more pleased with our choice of engaging Dionne as our agent and would thoroughly recommend her to anyone looking for someone who I really feel sets the bar in her profession.
Thank you so much Dionne .
5.0
2020-05-04T00:58:51+00:00

Geoff - Collins Street Vendor

Dionne was amazing from day one when we first engaged her services, right through to our successful auction day and beyond . Dionne’s market knowledge , research and professionalism are exceptional and together with her excellent support team , she was with us every step of the way constantly keeping us informed , answering any questions we had along the way , day or night , and always being there to help . Her work ethic and dedication never wavered throughout the campaign and the result of those efforts translated into our apartment selling at auction , well above reserve and also well above our expectations of what we thought we could achieve . Could not be more pleased with our choice of engaging Dionne as our agent and would thoroughly recommend her to anyone looking for someone who I really feel sets the bar in her profession. Thank you so much Dionne .

Great experience!

The property manager Mikaele was really easy to get along with, professional and thorough. This agency has great systems in place that make the application, lease signing etc. simple and painless. I would highly recommend them.
5.0
2021-08-03T04:57:47+00:00

Jarryd

Collins Street Tenant

The property manager Mikaele was really easy to get along with, professional and thorough. This agency has great systems in place that make the application, lease signing etc. simple and painless. I would highly recommend them.

Best experience

The entire agency is at all times aware of any request, doubt, question that arises, they are very friendly and helpful.
5.0
2024-03-14T05:30:58+00:00

Daniela - Tenant

118 Franklin Street, Melbourne

The entire agency is at all times aware of any request, doubt, question that arises, they are very friendly and helpful.

Positive experience

I was getting nowhere in finding a rental but once I spoke to Daniella and Mikaele it was such a relief. They have both been professional, friendly and obliging in fitting us into their timetable. They seemed to really understand what we were looking for and steered us the right direction. Its all come together quickly and we are very grateful for their guidance.
5.0
2021-08-03T03:48:24+00:00

Mandy

Bourke Street Tenant

I was getting nowhere in finding a rental but once I spoke to Daniella and Mikaele it was such a relief. They have both been professional, friendly and obliging in fitting us into their timetable. They seemed to really understand what we were looking for and steered us the right direction. Its all come together quickly and we are very grateful for their guidance.

Great Response

I have used this agency for 3 years now. The staff are so professional and address any queries or issues promptly. They also act in a timely manner over tenant changes and always offer sound advice. Mikaele Horsnell, in particular, is a pleasure to deal with. I have peace of mind when dealing with Harcourts City.
5.0
2021-08-03T04:59:43+00:00

Amanda

Market Street Landlord

I have used this agency for 3 years now. The staff are so professional and address any queries or issues promptly. They also act in a timely manner over tenant changes and always offer sound advice. Mikaele Horsnell, in particular, is a pleasure to deal with. I have peace of mind when dealing with Harcourts City.

Very knowledgeable and good communication

Dionne was very good and obviously an expert in Melbourne CBD heritage apartments. I appreciated her service, knowledge and honest assessments.
5.0
2020-06-22T03:18:54+00:00

Constantine - Russell Street Buyer

Dionne was very good and obviously an expert in Melbourne CBD heritage apartments. I appreciated her service, knowledge and honest assessments.

Best agent I’ve dealt with – and I have worked with more than a few.

Timely, communicative, friendly, goes the extra mile... always happy to discuss things regarding the property and the market. A pleasure to deal with - I would not hesitate to seek her out if I need her assistance or services again in the future. What a brilliant woman and a true, first-rate professional!
5.0
2020-11-23T23:38:40+00:00

Mahaa

City Road, Southbank - Vendor

Timely, communicative, friendly, goes the extra mile... always happy to discuss things regarding the property and the market. A pleasure to deal with - I would not hesitate to seek her out if I need her assistance or services again in the future. What a brilliant woman and a true, first-rate professional!

Great agent!!

Friendly agent, Great services,
5.0
2018-08-27T00:32:56+00:00

Huei

Melbourne Tenant

Friendly agent, Great services,

James Edmundson is a fist-rate real estate agent

I felt James Edmundson was on top of the market, and communicated that knowledge to me. He facilitated my purchase of the property in a friendly and efficient manner. I could trust him. He kept in close contact with me throughout the process of purchasing the property and it was a pleasure to do business with him. I'd strongly recommend him as a first-rate real estate agent.
5.0
2020-05-04T01:02:10+00:00

Philip - Powlett Street Buyer

I felt James Edmundson was on top of the market, and communicated that knowledge to me. He facilitated my purchase of the property in a friendly and efficient manner. I could trust him. He kept in close contact with me throughout the process of purchasing the property and it was a pleasure to do business with him. I'd strongly recommend him as a first-rate real estate agent.

Responsive Property Managers

We have been dealing with Harcourts Melbourne City for a number of years with regards to our apartment that we have rented out while overseas. They have always been attentive and responsive to the tenant's requests and have kept us regularly updated. Mikaele is great to deal with and we continue to have a positive experience with this agency.
5.0
2019-07-10T06:41:06+00:00

Katrina

Kavanagh Street Landlord

We have been dealing with Harcourts Melbourne City for a number of years with regards to our apartment that we have rented out while overseas. They have always been attentive and responsive to the tenant's requests and have kept us regularly updated. Mikaele is great to deal with and we continue to have a positive experience with this agency.

The Best

Dear Dionne
First of all I am thrilled that Mandy has made a purchase at 29 Market St. And congratulations to you and Chico for selling 603.
Real Estate has been a passion of mine for over 40 years and without doubt your professional skills, personality and manner far exceed anything I’ve encountered in all that time.
I sincerely hope I get to do business with you at a later date. I have put my Port Fairy property on the market - same agent I’ve always dealt with down there ( were both getting old!). Auctions aren’t the way to go but Agent is a good friend and never let me down. My property there is a one off, unusual building in good location so .........
I am passionate about getting a little space in number 29 in the not too distant future and look forward to meeting you again.
Kind regards
Rae
5.0
2018-08-09T07:22:33+00:00

Rae

 

Dear Dionne First of all I am thrilled that Mandy has made a purchase at 29 Market St. And congratulations to you and Chico for selling 603. Real Estate has been a passion of mine for over 40 years and without doubt your professional skills, personality and manner far exceed anything I’ve encountered in all that time. I sincerely hope I get to do business with you at a later date. I have put my Port Fairy property on the market - same agent I’ve always dealt with down there ( were both getting old!). Auctions aren’t the way to go but Agent is a good friend and never let me down. My property there is a one off, unusual building in good location so ......... I am passionate about getting a little space in number 29 in the not too distant future and look forward to meeting you again. Kind regards Rae

Easy Purchase

Dionne and Courtney were great to deal with. Would recommend.
5.0
2023-05-30T05:46:49+00:00

Samantha & Alex

Melbourne Buyers

Dionne and Courtney were great to deal with. Would recommend.

Exceeded Expectations !!!!!

I cannot thank Dionne enough for her professionalism in selling our property.
She is honest, knows the market, and her communication throughout the whole process was exceptional. I wouldn’t trust anyone else when buying or selling a property.
5.0
2021-08-03T00:37:04+00:00

Adrian & Angela

Little Collins Street Vendor

I cannot thank Dionne enough for her professionalism in selling our property. She is honest, knows the market, and her communication throughout the whole process was exceptional. I wouldn’t trust anyone else when buying or selling a property.

Harcourts agency

I was ever so impressed with service provided by Daniella. She listened to what I needed and found a suitable tenant in a short time. She always kept me informed what was happening
5.0
2020-01-16T02:58:22+00:00

Lisa

Brunswick Landlord

I was ever so impressed with service provided by Daniella. She listened to what I needed and found a suitable tenant in a short time. She always kept me informed what was happening

Friendly, available, helpful, thorough

My experience with Harcourts to date has been extremely positive. They went out of their way to locate a rental property that fit with my quite specific requirements and thanks to their patience and goodwill I was able to move in during the difficult Melbourne lockdown period.
5.0
2022-02-07T05:59:49+00:00

Jake

29 Market St Melbourne, Tenant

My experience with Harcourts to date has been extremely positive. They went out of their way to locate a rental property that fit with my quite specific requirements and thanks to their patience and goodwill I was able to move in during the difficult Melbourne lockdown period.

Above & Beyond

We could not be more satisfied with Dionne's work. She was a huge asset in the sale of our property in a softening market. Her dedication and persistence was pivotal in achieving a great result. Having sold a number of properties in the past I am pleasantly surprised that there are great agents out there.
5.0
2019-07-10T21:29:28+00:00

Dione & Misa

Flinders Lane Vendor

27 Flinders Lane, Melbourne - Sackville House
We could not be more satisfied with Dionne's work. She was a huge asset in the sale of our property in a softening market. Her dedication and persistence was pivotal in achieving a great result. Having sold a number of properties in the past I am pleasantly surprised that there are great agents out there.

An absolute pleasure to deal with

Rhiannon has been an absolutely pleasure to deal with. Extremely professional and thoughtful. Highly recommended!
5.0
2021-08-02T06:13:35+00:00

Zhen

La Trobe Street Buyer

Rhiannon has been an absolutely pleasure to deal with. Extremely professional and thoughtful. Highly recommended!

A great experience despite lockdown messing up with the initial plan.

Excellent experience using Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and I’d happily use Dionne again.
5.0
2022-02-07T05:28:50+00:00

Juliette

Melbourne, Vendor

 

 

 

Excellent experience using Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and I’d happily use Dionne again.

Excellent job

Dionne is trust and reliable agent ever. She and her team did a wonderful job on our case. They are honestly to us and fairly to everyone customers. Always keep updates to us. Professional service and very efficient communication. We are very happy and appreciate it.
5.0
2022-02-07T05:20:19+00:00

Shirley

89 Gladstone St South Melbourne, Vendor

Dionne is trust and reliable agent ever. She and her team did a wonderful job on our case. They are honestly to us and fairly to everyone customers. Always keep updates to us. Professional service and very efficient communication. We are very happy and appreciate it.

Mr congeniality

Mr congeniality. On the ball. Motivated. All round awesome young man
5.0
2023-07-12T06:34:38+00:00

Angeline - Vendor

Mr congeniality. On the ball. Motivated. All round awesome young man

Very nice agency

All the information has been provided in a timely manner and our agent Mikaele Horsnell has done an amazing job with the conditions report and the delivery of all the relevant information for our move to the new apartment.
5.0
2021-08-03T04:30:32+00:00

Juan

Collins Street Tenant

All the information has been provided in a timely manner and our agent Mikaele Horsnell has done an amazing job with the conditions report and the delivery of all the relevant information for our move to the new apartment.

Excellent Agent

James was fantastic from the moment of contact, we didn’t sign up straight away and he didn’t hassle us. He wa up front and honest and allowed us to make our own decisions.
5.0
2018-10-08T00:52:24+00:00

Joanne - East Melbourne Vendor

158 Albert Street, East Melbourne
James was fantastic from the moment of contact, we didn’t sign up straight away and he didn’t hassle us. He wa up front and honest and allowed us to make our own decisions.

Clear & Organised Strategy

James outlined a clear and organised strategy, right from the start, focusing on the attributes of our property, and the very specific target market. As the property went through the process, James learned more and listened acutely to the market. We made some modifications, and he worked very hard. His positive upbeat personality, and clear and efficient communication, created a continual vibe of success, for buyer and seller. He easily produced a result for everyone that was win win. His integrity and clarity in the process, made it such a pleasure and l am sure the buyer felt the same. His ability to understand the buyer and seller, find good outcomes, was masterful. We are so grateful, to James, and we plan to refer him , far and wide. He really is honest about the good and bad of a property, which is so refreshing. His energy and work ethic is just incredible. Great work James. PS.. PS. Attention to the little things, watching him in action its a work of art. We have bought through him as well, and we have seen how clear and professional he is from that side of the fence also.
5.0
2020-01-16T02:42:23+00:00

Ian

East Melbourne Vendor

James outlined a clear and organised strategy, right from the start, focusing on the attributes of our property, and the very specific target market. As the property went through the process, James learned more and listened acutely to the market. We made some modifications, and he worked very hard. His positive upbeat personality, and clear and efficient communication, created a continual vibe of success, for buyer and seller. He easily produced a result for everyone that was win win. His integrity and clarity in the process, made it such a pleasure and l am sure the buyer felt the same. His ability to understand the buyer and seller, find good outcomes, was masterful. We are so grateful, to James, and we plan to refer him , far and wide. He really is honest about the good and bad of a property, which is so refreshing. His energy and work ethic is just incredible. Great work James. PS.. PS. Attention to the little things, watching him in action its a work of art. We have bought through him as well, and we have seen how clear and professional he is from that side of the fence also.

Delivered on her reputation

I had always seen Dionne deliver great sales in my building and other heritage buildings in the CBD so it was an easy choice. It's a niche part of the market and she really knows it all and was able to deliver in a tough market. Excellent service and very forthcoming with details and knowledge. Highly recommended.
5.0
2021-08-03T00:42:32+00:00

Malcolm & Candice

Collins Street Vendor

I had always seen Dionne deliver great sales in my building and other heritage buildings in the CBD so it was an easy choice. It's a niche part of the market and she really knows it all and was able to deliver in a tough market. Excellent service and very forthcoming with details and knowledge. Highly recommended.

Hard working relentless agent

Dionne was very thorough and always available with information throughout the campaign giving incredible attention to us about ideas and direction! I have been very happy with the whole TEAM at Harcourts over the years...thank you !
5.0
2018-11-27T03:50:33+00:00

Greg & Anne, Bruno & Marisa - Brunswick Vendor

Dionne was very thorough and always available with information throughout the campaign giving incredible attention to us about ideas and direction! I have been very happy with the whole TEAM at Harcourts over the years...thank you !

Professional agents

Your agents are professional and detailed in their work. Your manager, Mikaele Horsnell, is helpful and diligently in her work. She advise and feedback to me and act accordingly.
5.0
2020-01-16T02:55:57+00:00

Karen

Melbourne Landlord

Your agents are professional and detailed in their work. Your manager, Mikaele Horsnell, is helpful and diligently in her work. She advise and feedback to me and act accordingly.

Professional all the way through and delivered a fantastic result

First impressions of Dionne right from organising the first meeting over the phone, was that I was dealing with a professional. Dionne's candid assessment of my apartment and exactly what I needed to do to assist the sale (along with what furniture needed to be removed, or 'decluttered') proved right on the money. Dionne advised that auction would be the best option and ultimately delivered way beyond expectation. Just awesome!
5.0
2018-08-06T07:21:28+00:00

Mark

Vendor

First impressions of Dionne right from organising the first meeting over the phone, was that I was dealing with a professional. Dionne's candid assessment of my apartment and exactly what I needed to do to assist the sale (along with what furniture needed to be removed, or 'decluttered') proved right on the money. Dionne advised that auction would be the best option and ultimately delivered way beyond expectation. Just awesome!

Thanks James!

James has worked tirelessly to source investment units for us in Melbourne. He is aware of our criteria and selects suitable properties for our perusal. We would reccomend James for all your buying and selling needs, Thanks James
5.0
2018-08-22T05:04:08+00:00

John

Carlton Buyer

James has worked tirelessly to source investment units for us in Melbourne. He is aware of our criteria and selects suitable properties for our perusal. We would reccomend James for all your buying and selling needs, Thanks James

Fantastic agency

We’ve recently signed with Harcourts and have been really impressed with the service so far. Responses have been very quick and there’s great coordination and communication between employees. Hoping that this level of service is maintained throughout the lease!
5.0
2020-05-04T00:36:19+00:00

Kelsea - Victoria Parade Tenant

We’ve recently signed with Harcourts and have been really impressed with the service so far. Responses have been very quick and there’s great coordination and communication between employees. Hoping that this level of service is maintained throughout the lease!

Fantastic service

Great service and communication from Darren and the team in finding tenants for our apartment - we live interstate so have relied on Harcourts for the last 8 years and have looked after all areas seamlessly.
5.0
2023-05-30T06:05:34+00:00

Carlton Landlord

Great service and communication from Darren and the team in finding tenants for our apartment - we live interstate so have relied on Harcourts for the last 8 years and have looked after all areas seamlessly.

Outstanding Support

Darren and Annalise were very helpful throughout the entire process. Updates and approval were quite fast considering I just moved from another country, and I had not encountered any issues during my transfer. Would highly recommend them.
5.0
2023-05-30T06:09:24+00:00

Ronnie Dela Cruz

Carlton Tenant

Darren and Annalise were very helpful throughout the entire process. Updates and approval were quite fast considering I just moved from another country, and I had not encountered any issues during my transfer. Would highly recommend them.

Professional and friendly

I'd been looking to buy for quite a while and had some average experiences with agents. So it was great to deal with someone as professional as Rhiannon who was willing to go the extra mile and do so in a straightforward and well communicated way.
5.0
2021-08-02T06:12:40+00:00

Javed

La Trobe Street Buyer

I'd been looking to buy for quite a while and had some average experiences with agents. So it was great to deal with someone as professional as Rhiannon who was willing to go the extra mile and do so in a straightforward and well communicated way.

I recommend Harcourts

Found the experience seamless. No issues and very accommodating with timing, paperwork and appointments. Pleasant to deal with.
5.0
2021-08-03T02:38:11+00:00

Paul

Exhibition Street Tenant

Found the experience seamless. No issues and very accommodating with timing, paperwork and appointments. Pleasant to deal with.

Amazing agent

Mikaele did an amazing job, she was communicative from start to end! Extremely efficient and easy to deal with!
5.0
2021-08-03T04:39:04+00:00

Stan

Studio Lane Tenant

Mikaele did an amazing job, she was communicative from start to end! Extremely efficient and easy to deal with!

Was recommended to me and for good reason

Dionne was recommended to me by a friend to sell my apartment. Was very knowledgeable about my place, professional and helped achieve a sale result I was thrilled with. Would highly recommend.
5.0
2022-07-18T05:43:31+00:00

Alistair - Drewery Lane Vendor

Dionne was recommended to me by a friend to sell my apartment. Was very knowledgeable about my place, professional and helped achieve a sale result I was thrilled with. Would highly recommend.

Highly recommend

Amazing help from Scarlett. Very professional, courteous and diligent in services provided. Highly recommend dealing with Scarlett as she goes the extra mile to ensure all aspects of a transaction is taken car of. Thanks Scarlett!
5.0
2019-07-25T21:27:22+00:00

Luvy  – Vendor

Amazing help from Scarlett. Very professional, courteous and diligent in services provided. Highly recommend dealing with Scarlett as she goes the extra mile to ensure all aspects of a transaction is taken car of. Thanks Scarlett!

I highly recommend Jake

I highly recommend Jake. Jake's ability to put people at ease and to make the process seem easy is exactly what a seller wants when they sign up to sell their property.
5.0
2023-07-12T06:34:00+00:00

Michele - Vendor

I highly recommend Jake. Jake's ability to put people at ease and to make the process seem easy is exactly what a seller wants when they sign up to sell their property.

Its Easy with people Who Know What They’re Doing

I previously had my property with another Melbourne agency, it was a disaster, so bad in fact that I listed it to sell.
When it didn't sell due to COVID and a downturning market, a friend gave me Harcourt's contact details, and I'm pleased they did. Within a couple of weeks the property was rented and for a very good price (5.6% yield) considering what was happening due to COVID.
Now my property is slowing increasing in value, Im so pleased I didn't sell and that I met the team at Harcourts.
Five stars girls, you rip!!!!!
5.0
2021-08-03T04:09:16+00:00

Joanne

Queens Road Landlord

I previously had my property with another Melbourne agency, it was a disaster, so bad in fact that I listed it to sell. When it didn't sell due to COVID and a downturning market, a friend gave me Harcourt's contact details, and I'm pleased they did. Within a couple of weeks the property was rented and for a very good price (5.6% yield) considering what was happening due to COVID. Now my property is slowing increasing in value, Im so pleased I didn't sell and that I met the team at Harcourts. Five stars girls, you rip!!!!!

Rhiannon is the complete professional !

Rhiannon is an exceptional agent who knows the Melbourne unit market better than most. She is pro active and a great communicator….with her knowledge and network she simply gets results!
5.0
2022-02-07T05:09:02+00:00

Phillip

57 Flinders Lane, Vendor

Rhiannon is an exceptional agent who knows the Melbourne unit market better than most. She is pro active and a great communicator….with her knowledge and network she simply gets results!

Excellent agent

James was fantastic from the moment of contact, we didn’t sign up straight away and he didn’t hassle us. He wa up front and honest and allowed us to make our own decisions.
5.0
2018-08-22T05:10:39+00:00

Joanne & Michael

East Melbourne Vendors

James was fantastic from the moment of contact, we didn’t sign up straight away and he didn’t hassle us. He wa up front and honest and allowed us to make our own decisions.

Quick and easy

Dionne and the team was super easy to deal with and were knowledgeable on the information given in terms of market demand vs expectations.

From the day we signed the last pieces of paper, they managed to find a tenant in less than a week.
5.0
2024-03-15T02:40:59+00:00

Eduardo - Landlord

38 Manchester Ln, Melbourne

Dionne and the team was super easy to deal with and were knowledgeable on the information given in terms of market demand vs expectations. From the day we signed the last pieces of paper, they managed to find a tenant in less than a week.

Responsive and professional

From the site inspection right through to when we moved in, we found Harcourts to be super professional,responsive, very friendly and accommodating. It was a very streamlined process and Jarrod, Daniella, and Emma were all great to deal with.
5.0
2019-07-10T05:57:00+00:00

Denise

Mackenzie Street Tenant

33 Mackenzie Street, Melbourne
From the site inspection right through to when we moved in, we found Harcourts to be super professional,responsive, very friendly and accommodating. It was a very streamlined process and Jarrod, Daniella, and Emma were all great to deal with.

Looking after me

Hi Dionne I would like to tell you what a wonderful job Danielle does looking after me and my best interests at all times. Danielle is helping look after my STK apartment and while there has been some hard times she has always been there looking after me and giving me her best professional advice. I live in Sydney and could n't ask for a better person to be my property agent. Also, she understands me and what I expect from my tenants, she makes sure they are reliable, respectful and appreciate the beautiful apartment that they have to live in. I am not sure if i have told her enough but ...... Thank You Danielle for doing such a wonderful job and helping me with this big investment I have. Kindest Regards Maggie
5.0
2018-08-27T00:24:24+00:00

Maggie

St Kilda Landlord

Hi Dionne I would like to tell you what a wonderful job Danielle does looking after me and my best interests at all times. Danielle is helping look after my STK apartment and while there has been some hard times she has always been there looking after me and giving me her best professional advice. I live in Sydney and could n't ask for a better person to be my property agent. Also, she understands me and what I expect from my tenants, she makes sure they are reliable, respectful and appreciate the beautiful apartment that they have to live in. I am not sure if i have told her enough but ...... Thank You Danielle for doing such a wonderful job and helping me with this big investment I have. Kindest Regards Maggie

Thank you Rhiannon for a successful campaign during challenging times

Thank you Rhiannon for a successful campaign during challenging times. We appreciate your accurate, honest assessment and wanting to achieve the best result for us. The regular and itemised contact reports is very impressive and of course, very helpful. We are convinced we selected the right Agent and we thank you for professional service
5.0
2022-02-07T05:10:12+00:00

Anonymous

Melbourne, Vendor

Thank you Rhiannon for a successful campaign during challenging times. We appreciate your accurate, honest assessment and wanting to achieve the best result for us. The regular and itemised contact reports is very impressive and of course, very helpful. We are convinced we selected the right Agent and we thank you for professional service

Amicable agent!

Our property agent Mikaele was very prompt and supportive throughout to make our move hassle free.
5.0
2021-08-03T04:24:31+00:00

Ankit

Elizabeth Street Tenant

Our property agent Mikaele was very prompt and supportive throughout to make our move hassle free.

Very Professional and Helpful

Very friendly staff who provided prompt, professional service.
5.0
2020-06-18T02:59:53+00:00

Peter - Tenant

Very friendly staff who provided prompt, professional service.

Very helpful and extremely professional

We are extremely grateful to Scarlett for helping us to find our new place. Very helpful and extremely professional and we can see how she try to make this hard and challenge situation become so pleasurable. Many thanks again and for sure recommend your services.
5.0
2019-07-25T21:26:07+00:00

Helena  – Buyer

We are extremely grateful to Scarlett for helping us to find our new place. Very helpful and extremely professional and we can see how she try to make this hard and challenge situation become so pleasurable. Many thanks again and for sure recommend your services.

Excellent

Harcourts Melbourne have always managed my property with a swift response and knowledgeable advice. Mikaele recently oversaw the smooth transition of tenants, keeping me updated at all steps of the process. I highly recommend Harcourts Melbourne to any landlords.
5.0
2024-02-26T06:07:30+00:00

Kirstin - Landlord

112/25 Hotham St, East Melbourne

Harcourts Melbourne have always managed my property with a swift response and knowledgeable advice. Mikaele recently oversaw the smooth transition of tenants, keeping me updated at all steps of the process. I highly recommend Harcourts Melbourne to any landlords.

Authentically Personable with a full working knowledge of the market

Rhiannon East was the reason we sold our property at a market record for the building. She is authentic and personable with a selling style that accommodates the vendor at every turn. I would entrust any property to her and know that if the buyer is out there, she will find them.
5.0
2020-11-23T23:50:01+00:00

Julianne

300 King Street, Melbourne - Vendor

Rhiannon East was the reason we sold our property at a market record for the building. She is authentic and personable with a selling style that accommodates the vendor at every turn. I would entrust any property to her and know that if the buyer is out there, she will find them.

Dionne Wilson client review

Dionne made the purchase of our new Apartment an easy process. Dionne was always friendly and quick to respond to any requests made by us.
5.0
2021-08-03T00:31:44+00:00

Brian & Maggie

Little Collins Street Buyer

Dionne made the purchase of our new Apartment an easy process. Dionne was always friendly and quick to respond to any requests made by us.

Great Agency

I have been really pleased with service I have received from Harcourts .Having relocated from the UK where the rental market is different Harcourts took the time to answer my questions and go through paperwork with me.
5.0
2019-07-10T06:21:34+00:00

Rebecca

Flinders Street Tenant

238 Flinders Street, Melbourne
I have been really pleased with service I have received from Harcourts .Having relocated from the UK where the rental market is different Harcourts took the time to answer my questions and go through paperwork with me.

All round 10/10 – thank you!

Thank you Mikaele, Daniella and Harcourts team!
In what could have been a stressful time you did an outstanding job and made sure everything ran smoothly to help us secure great new tenants at a rent we were very happy with. Excellent communication, knowledge and support throughout.
Thanks again for your hard work. Highly recommended 10/10 !
5.0
2021-08-03T04:13:17+00:00

Andy

Victoria Street Landlord

Thank you Mikaele, Daniella and Harcourts team! In what could have been a stressful time you did an outstanding job and made sure everything ran smoothly to help us secure great new tenants at a rent we were very happy with. Excellent communication, knowledge and support throughout. Thanks again for your hard work. Highly recommended 10/10 !

Good Agency

Treat tenants and landlords with respect. Always act in a friendly and timely manner.
5.0
2018-10-08T04:53:21+00:00

Iona - Melbourne Landlord

Treat tenants and landlords with respect. Always act in a friendly and timely manner.

James is very professional and was a pleasure to deal with recently when I bought a property.

James has a very detailed knowledge of the area I bought in and his name comes up regularly online for sales so that always gives you confidence. His advertised range also reflected the market conditions very well. In my situation it was the first time I'd put in a pre-auction bid and you worry about the transparency of the process compared to auction day. James was very clear on how it would run and how all parties would be treated fairly throughout. He was also very responsive throughout.
5.0
2020-05-04T01:03:05+00:00

Chris - Wellington Parade South Buyer

James has a very detailed knowledge of the area I bought in and his name comes up regularly online for sales so that always gives you confidence. His advertised range also reflected the market conditions very well. In my situation it was the first time I'd put in a pre-auction bid and you worry about the transparency of the process compared to auction day. James was very clear on how it would run and how all parties would be treated fairly throughout. He was also very responsive throughout.

Outstanding Agent and Amazing Experience

It was an absolute pleasure to have Dionne as the selling agent for my apartment.
Dionne has a vast knowledge for the inner city and heritage properties and what to expect from the sale.
She always attends and follows up very quickly on any matters during the campaign. Dionne is exceptionally professional, always ready to help and assist and you really feel no pressure. She keeps you informed of the current market situation, she is honest and trustworthy!
I was very pleased with the whole process and would like to thank Dionne and her team for a stress free selling process. If you want great results choose Dionne l, highly recommend!
5.0
2022-07-18T05:51:08+00:00

Catherine - East Melbourne Vendor

It was an absolute pleasure to have Dionne as the selling agent for my apartment. Dionne has a vast knowledge for the inner city and heritage properties and what to expect from the sale. She always attends and follows up very quickly on any matters during the campaign. Dionne is exceptionally professional, always ready to help and assist and you really feel no pressure. She keeps you informed of the current market situation, she is honest and trustworthy! I was very pleased with the whole process and would like to thank Dionne and her team for a stress free selling process. If you want great results choose Dionne l, highly recommend!

Great and excellent

Very personable, knowledgeable and a clear communicator. Very satisfying experience
5.0
2022-02-07T04:55:28+00:00

Liam

100 Kavanagh St Southbank, Buyer

Very personable, knowledgeable and a clear communicator. Very satisfying experience

Great agent & communicator

James was great keeping us up to date on feedback on our property. He was very tenacious and always had a plan.
5.0
2019-07-10T21:32:21+00:00

Janelle & Paul

Hotham Street Vendor

James was great keeping us up to date on feedback on our property. He was very tenacious and always had a plan.

Purchasing a first property

Rhiannon was excellent. She saw the good fit of the property to us and her enthusiasm was genuine. I found her forthright and upfront about things like the difficulty estimating property value in the building. Great local knowledge- so important to cbd purchasing. Incredible availability - don’t think she once missed a call and we called a lot! Actually made a stressful experience into quite a bit of fun.
5.0
2022-07-18T05:34:13+00:00

Catherine - Collins Street Purchaser

Rhiannon was excellent. She saw the good fit of the property to us and her enthusiasm was genuine. I found her forthright and upfront about things like the difficulty estimating property value in the building. Great local knowledge- so important to cbd purchasing. Incredible availability - don’t think she once missed a call and we called a lot! Actually made a stressful experience into quite a bit of fun.

Great service

Digitally competent agency
5.0
2021-08-03T03:28:37+00:00

Junhong

Spencer Street Tenant

Digitally competent agency

Fantastic job in difficult times.

Dionne and staff had excellent communication, honest, available and Patient. Our property was on the market during lockdown . Dionne kept us updated, did all she could to promote and sell and above all remained optimistic.
5.0
2021-08-03T00:57:09+00:00

Janice & Carl

Collins Street Vendor

Dionne and staff had excellent communication, honest, available and Patient. Our property was on the market during lockdown . Dionne kept us updated, did all she could to promote and sell and above all remained optimistic.

Exceptional Agent

Dionne is the consummate professional real estate agent. Everything that she told us was going to be done was completed with precision and well communicated. I recommend Dionne for any real state transaction you are considering!
5.0
2020-01-16T02:52:41+00:00

Grant

Melbourne Vendor

Dionne is the consummate professional real estate agent. Everything that she told us was going to be done was completed with precision and well communicated. I recommend Dionne for any real state transaction you are considering!

Overall excellent and very professional

From rural NSW we were able to negotiate the purchase of an apartment in CBD Melbourne.
The service we received from Dionne Wilson was very much appreciated and helpful from all points of view. Highly recommend Dionne as an agent for property purchase.
5.0
2021-08-03T00:38:27+00:00

Andrew & Jennifer

Collins Street Buyer

From rural NSW we were able to negotiate the purchase of an apartment in CBD Melbourne. The service we received from Dionne Wilson was very much appreciated and helpful from all points of view. Highly recommend Dionne as an agent for property purchase.

exceptional agents

Dealing with Mikaele has been an incredible experience. This time she has managed to secure us a tenant within 2 weeks of listing our property and for the rental we had asked for. What a fantastic result during this very difficult time in the CBD.
Mikaele is a true professional, with excellent communication & people skills. From the minute we met her we couldn't help but feel at ease knowing she would look after our properties and go the extra mile to find us a good tenant.
We have no hesitation in recommending Dionne Wilson's Property Management team.
5.0
2021-08-03T04:27:23+00:00

Peter

Elizabeth Street Landlord

Dealing with Mikaele has been an incredible experience. This time she has managed to secure us a tenant within 2 weeks of listing our property and for the rental we had asked for. What a fantastic result during this very difficult time in the CBD. Mikaele is a true professional, with excellent communication & people skills. From the minute we met her we couldn't help but feel at ease knowing she would look after our properties and go the extra mile to find us a good tenant. We have no hesitation in recommending Dionne Wilson's Property Management team.

Couldn’t have asked for a better agent

Jake has been the best person to guide us through selling our first home. He is incredibly passionate about what he does and provided us with support and knowledge during each phase. Jake gave honest feedback after every open house and always had time to chat! Couldn't have asked for a better agent to sell our home!
5.0
2023-07-12T06:36:45+00:00

Annalise - Vendor

Jake has been the best person to guide us through selling our first home. He is incredibly passionate about what he does and provided us with support and knowledge during each phase. Jake gave honest feedback after every open house and always had time to chat! Couldn't have asked for a better agent to sell our home!

Great Sales

He is a very good person.He explained the details of the contract to me and to my boys.
5.0
2018-09-18T02:15:03+00:00

Peter - Melbourne Buyer

238 Flinders Street, Melbourne
He is a very good person.He explained the details of the contract to me and to my boys.

A True Professional

Dionne Wilson is a true professional in Real Estate. From our first meeting, I could tell that this would be a good experience. She and her team attended to every detail when dealing with the Strata Manager, the tenant and the Conveyancer. Her feedback after every opening was comprehensive and detailed, identifying the wheel kickers from potential buyers. When it came to auction day, once again her professional and competent approach secured the best sale price. I have nothing but the highest praise for Dionne and her team.
5.0
2018-08-22T05:16:11+00:00

George

Melbourne Vendor

Dionne Wilson is a true professional in Real Estate. From our first meeting, I could tell that this would be a good experience. She and her team attended to every detail when dealing with the Strata Manager, the tenant and the Conveyancer. Her feedback after every opening was comprehensive and detailed, identifying the wheel kickers from potential buyers. When it came to auction day, once again her professional and competent approach secured the best sale price. I have nothing but the highest praise for Dionne and her team.

Not your average agent

Dionne knows her stuff, especially with the heritage market. I was very sceptical at first believing agents love to over-promise and under-sell. Not with Dionne! She delivered a sale at the top end of price expectations on the sale of a challenging property and in a short period of time.

I wanted as little as possible to do with the sales process and at my request, that's what I got. I was involved only when necessary and Dionne offered quality advice when a decision was required.

Selling could not have been less stressful. And the rewards? Well, I am delighted! I will absolutely come to Dionne for any property sales in the future and highly recommend her to others!
5.0
2024-02-26T06:12:50+00:00

Kirsty - Vendor

615/422 Collins St, Melbourne

Dionne knows her stuff, especially with the heritage market. I was very sceptical at first believing agents love to over-promise and under-sell. Not with Dionne! She delivered a sale at the top end of price expectations on the sale of a challenging property and in a short period of time. I wanted as little as possible to do with the sales process and at my request, that's what I got. I was involved only when necessary and Dionne offered quality advice when a decision was required. Selling could not have been less stressful. And the rewards? Well, I am delighted! I will absolutely come to Dionne for any property sales in the future and highly recommend her to others!

All great work

Dionne and team were professional, responsive and transparent throughout the process. Would recommend them unconditionally.
5.0
2024-03-14T06:30:12+00:00

Colin - Landlord

422 Collins Street, Melbourne

Dionne and team were professional, responsive and transparent throughout the process. Would recommend them unconditionally.

Dionne is fantastic

Dionne’s understanding of the market is extremely thorough and she made me feel extremely confident throughout the sales process. She was very transparent and kept me updated regularly. Highly recommend Dionne.
5.0
2021-08-03T00:26:46+00:00

Benny

Collins Street Vendor

Dionne’s understanding of the market is extremely thorough and she made me feel extremely confident throughout the sales process. She was very transparent and kept me updated regularly. Highly recommend Dionne.

Grateful experience as first-time-tenant

I am new to Melbourne. It’s glad to meet my agent in Harcourts. He responds to my inquiry quickly and provide assistant for me at no time. My move-in is smooth.
2024-02-26T06:11:02+00:00

Yee - Tenant

1506/279 La Trobe St, Melbourne

I am new to Melbourne. It’s glad to meet my agent in Harcourts. He responds to my inquiry quickly and provide assistant for me at no time. My move-in is smooth.

Helpful and responsive

This is the second rental property I have rented through Harcourts. All of my interactions with various property managers have been very pleasant and professional, and all enquiries have been attended to in a timely manner.
5.0
2021-08-03T03:55:55+00:00

Amanda

Rosslyn street Tenant 

This is the second rental property I have rented through Harcourts. All of my interactions with various property managers have been very pleasant and professional, and all enquiries have been attended to in a timely manner.

Professional, Knowledgeable & Personable

I was extremely impressed with my dealings with Rhiannon as I found her to be both professional and personable. Rhiannon presented an exceptional knowledge of the property market. She was responsive to our every need and our dealings whether it be on the phone or via email. Rhiannon gave me incredible confidence in the process that she presented particularly, since we lived in Sydney and were unable to travel to Melbourne for the sale. She made the sale of our apartment effortless and streamlined.
I would highly recommend Rhiannon and Harcourts Melbourne City, and if the situation arises, I would have no hesitation in engaging them for the sale of my next property.
5.0
2021-08-02T06:10:04+00:00

Karen

Russell Street Vendor

I was extremely impressed with my dealings with Rhiannon as I found her to be both professional and personable. Rhiannon presented an exceptional knowledge of the property market. She was responsive to our every need and our dealings whether it be on the phone or via email. Rhiannon gave me incredible confidence in the process that she presented particularly, since we lived in Sydney and were unable to travel to Melbourne for the sale. She made the sale of our apartment effortless and streamlined. I would highly recommend Rhiannon and Harcourts Melbourne City, and if the situation arises, I would have no hesitation in engaging them for the sale of my next property.

Made our purchase possible

James was responsive when it came to a time-sensitive purchase and made the necessary arrangements for an urgent inspection so that we could finalise our offer. He appears to know the market well and despite strong competition we paid what we felt was a very reasonable price for an apartment in this historically significant building. In short, we followed his suggestions and he made it happen.
5.0
2019-07-29T01:33:43+00:00

Justin

238 Flinders Lane Buyer

James was responsive when it came to a time-sensitive purchase and made the necessary arrangements for an urgent inspection so that we could finalise our offer. He appears to know the market well and despite strong competition we paid what we felt was a very reasonable price for an apartment in this historically significant building. In short, we followed his suggestions and he made it happen.

Great Service and Great Result!

Throughout the sales process, Rhiannon kept me updated, provided excellent advice and was always a pleasure to deal with. Rhiannon was determined to achieve a great price for my property which she managed to do even despite the last minute COVID lockdown. Amazing job!!
5.0
2021-08-02T06:16:43+00:00

Kylie

La Trobe Street Vendor

Throughout the sales process, Rhiannon kept me updated, provided excellent advice and was always a pleasure to deal with. Rhiannon was determined to achieve a great price for my property which she managed to do even despite the last minute COVID lockdown. Amazing job!!

I trusted him all the way

Jake is very polite, reliable person. He explains everything very clearly and uses different technics to sell. I trusted him all the way and never doubt. I am very happy to know him.
2023-07-12T06:35:19+00:00

Leyla - Vendor

Jake is very polite, reliable person. He explains everything very clearly and uses different technics to sell. I trusted him all the way and never doubt. I am very happy to know him.

Sensational Result

Everything about our experience with James - and Harcourts more generally - was excellent. Firstly our decision to go with James for help to sell our Melbourne CBD apartment paid back in spades. Best decision: we achieved a sale over the top of his estimate range. James knows the heritage / warehouse / Melbourne CBD real estate market inside out, and he absolutely understood where our apartment sat in the market (and our building) relative to others. James is a straight forward person, not pushy or 'salesy'. He is smart and organised and knows how to get his job done. He doesn't stuff around, and does exactly what he says he's going to. Harcourts' technology and back-up (weekly reporting and electronic document management in particular) was fantastic too, as is their photographer. Thanks James for your efforts for us. We highly recommend him to anyone selling in the city.
5.0
2019-07-10T21:44:26+00:00

Anne & Leigh

Russell Street Vendors

Everything about our experience with James - and Harcourts more generally - was excellent. Firstly our decision to go with James for help to sell our Melbourne CBD apartment paid back in spades. Best decision: we achieved a sale over the top of his estimate range. James knows the heritage / warehouse / Melbourne CBD real estate market inside out, and he absolutely understood where our apartment sat in the market (and our building) relative to others. James is a straight forward person, not pushy or 'salesy'. He is smart and organised and knows how to get his job done. He doesn't stuff around, and does exactly what he says he's going to. Harcourts' technology and back-up (weekly reporting and electronic document management in particular) was fantastic too, as is their photographer. Thanks James for your efforts for us. We highly recommend him to anyone selling in the city.

Fast and efficient

No time wasting in the process of renting the property.
Mikaele has been helpful and quick to respond even when she was on her annual leave. Hopefully will keep leasing the unit from her.
5.0
2022-07-14T07:25:57+00:00

Sharon - Melbourne Tenant

No time wasting in the process of renting the property. Mikaele has been helpful and quick to respond even when she was on her annual leave. Hopefully will keep leasing the unit from her.

The best agent

Mikaele Horsnell is simply the best agent ever. Super professional, amazingly informational and patient.
5.0
2020-01-16T02:56:40+00:00

Quinn

Melbourne Tenant

Mikaele Horsnell is simply the best agent ever. Super professional, amazingly informational and patient.

Great Agency!

Mikaele Horsnell is was very helpful, responsive and professional. Emails were answered almost immediately every time. I am very satisfied with her service.
5.0
2020-05-04T00:40:16+00:00

Alina - Collins Street Landlord

Mikaele Horsnell is was very helpful, responsive and professional. Emails were answered almost immediately every time. I am very satisfied with her service.

Great Property manager – RESPONSIVE

The property manager, Daneilla and Makaele are great team. Responsive to emails and give clients updated regularly.
5.0
2020-05-04T00:41:11+00:00

TJ - St Kilda Landlord

The property manager, Daneilla and Makaele are great team. Responsive to emails and give clients updated regularly.

Great result. Thank you Dionne

Great communication, excellent market knowledge and consistent results. Thank you to the Harcourts Melbourne team for another great sale together.
5.0
2024-02-26T06:14:12+00:00

Melissa - Vendor

9/365 Little Bourke Street, Melbourne

Great communication, excellent market knowledge and consistent results. Thank you to the Harcourts Melbourne team for another great sale together.

5 star service

Harcourts has provided outstandingly professional service and all with a smile, cannot recommend them enough.
5.0
2021-08-03T04:05:09+00:00

Karen

Flinders Street Tenant

Harcourts has provided outstandingly professional service and all with a smile, cannot recommend them enough.

Excellent experience during Melbourne lockdown

I’ve had a great experience with Harcourts Melbourne City in renting my inner city apartment, during the difficult Melbourne lockdown period.
5.0
2022-02-07T05:46:12+00:00

Kate

501 Little Collins St, Landlord

I’ve had a great experience with Harcourts Melbourne City in renting my inner city apartment, during the difficult Melbourne lockdown period.

Easy to deal with and reliable

James was on the other side of a recent purchase. He was transparent, delivered on what he promised and made it easy to buy. The vendor probably did better than they expected, but at no stage did we feel manipulated.
5.0
2018-10-08T00:51:37+00:00

Peter - East Melbourne Purchaser

158 Albert Street, East Melbourne
James was on the other side of a recent purchase. He was transparent, delivered on what he promised and made it easy to buy. The vendor probably did better than they expected, but at no stage did we feel manipulated.

Helpful, honest and easy to work with.

Daniella Ferraro from Harcourts Melbourne was super help in leasing our apartment. She was easy to work with and made the whole process a breeze. Would definitely recommend.
5.0
2021-08-03T04:14:18+00:00

Jorel

Powlett Street Landlord

Daniella Ferraro from Harcourts Melbourne was super help in leasing our apartment. She was easy to work with and made the whole process a breeze. Would definitely recommend.

Exceptional Real Estate Agents

We have recently purchased an investment property with Harcourts through agent James Edmundson. Our dealing with James were professional and easy. He showed great knowledge of the area we were looking in. James then put us onto their rental department where we found Jarrod Willis and Daniella Ferraro to be also wonderful to deal with. We highly recommend using Harcourts Melbourne City.
5.0
2019-08-30T00:11:06+00:00

Nigel

211 Wellington Parade South Landlord

211 Wellington Parade South, East Melbourne
We have recently purchased an investment property with Harcourts through agent James Edmundson. Our dealing with James were professional and easy. He showed great knowledge of the area we were looking in. James then put us onto their rental department where we found Jarrod Willis and Daniella Ferraro to be also wonderful to deal with. We highly recommend using Harcourts Melbourne City.

Excellent service

It was terrific working with Rhiannon. She was always positive and helpful, with clear and thoughtful advice. It was a pleasure talking with her during the campaign and I couldn’t be happier.
5.0
2024-02-26T06:14:47+00:00

Su - Vendor

401/260 Little Collins St, Melbourne

 

It was terrific working with Rhiannon. She was always positive and helpful, with clear and thoughtful advice. It was a pleasure talking with her during the campaign and I couldn’t be happier.

Exceptional

Amazingly quick to provide information and assistance with any queries.
5.0
2019-07-10T21:35:26+00:00

Evie

Wills Street Buyer

Amazingly quick to provide information and assistance with any queries.

Great service, very knowledgeable and great communicator

Had a very positive experience with James. With a hectic schedule managing two young kids, James and I spoke frequently via the phone to discuss sale potential and he gave me great insights along the way. Managed to sell off market which took a lot of the stress away from going to auction, but feel he would have yielded a great result even if we took that path. Would highly recommend his service and expertise to others thinking of selling.
5.0
2020-01-16T02:53:34+00:00

Lisa & Sam

Melbourne Vendor

Had a very positive experience with James. With a hectic schedule managing two young kids, James and I spoke frequently via the phone to discuss sale potential and he gave me great insights along the way. Managed to sell off market which took a lot of the stress away from going to auction, but feel he would have yielded a great result even if we took that path. Would highly recommend his service and expertise to others thinking of selling.

I cannot thank Dionne enough

I cannot thank Dionne and her team enough for their professionalism when selling our property. They were exceptional. They are honest. Their communication throughout the whole process was beyond expectations.
5.0
2022-02-07T05:31:47+00:00

Anonymous

Melbourne, Vendor

I cannot thank Dionne and her team enough for their professionalism when selling our property. They were exceptional. They are honest. Their communication throughout the whole process was beyond expectations.

Fantastic Agent

Mikaele is a fantastic property manager that cares about your property and goes above, and beyond to ensure your asset is looked after and rented by suitable and safe tenants.
5.0
2022-02-07T05:59:03+00:00

Rene

36 Ivanhoe St Glen Waverley, Landlord

Mikaele is a fantastic property manager that cares about your property and goes above, and beyond to ensure your asset is looked after and rented by suitable and safe tenants.

Professional, personable, hard-working, achieving excellent results.

I am happy to provide a review for Dionne Wilson and her team at Harcourts Melbourne City (WHU) – Warehouse, Heritage, Unique. Through Dionne, I have sold a city heritage apartment at the corner of Queens and Collins Streets ... and also a Victorian Terrace in inner Melbourne.

Dionne and team were professional and approachable from first contact, through to sale. I have had occasion to work with a number of real estate agents of recent years and Dionne is head-and-shoulders above the rest.

Dionne produces a weekly emailed “promise report” which gives an update on all people who have made contact via phone, email, private inspections and open inspections together with a summary of what has transpired with each. After every open inspection, she makes a phone call to provide info on potential buyers’ feedback. Dionne does her homework and knows the area inside out and is therefore able to make people feel “at home.” I have been impressed with the way that she is able to look at a property … appreciate it for what it is … and then see ways in which it could be enhanced should buyers wish to engage in improvement.

Dionne is a “straight shooter” and does not engage in exaggerated or unrealistic talk. She is open and honest. I have been thoroughly satisfied with Dionne and her team’s work, from start to finish. Dionne and her team at Melbourne Harcourts City (WHU) are the obvious and best choice for people buying and selling in the city centre and the inner city of Melbourne.
5.0
2021-08-03T00:18:37+00:00

Pascal

Errol Street Vendor

I am happy to provide a review for Dionne Wilson and her team at Harcourts Melbourne City (WHU) – Warehouse, Heritage, Unique. Through Dionne, I have sold a city heritage apartment at the corner of Queens and Collins Streets ... and also a Victorian Terrace in inner Melbourne. Dionne and team were professional and approachable from first contact, through to sale. I have had occasion to work with a number of real estate agents of recent years and Dionne is head-and-shoulders above the rest. Dionne produces a weekly emailed “promise report” which gives an update on all people who have made contact via phone, email, private inspections and open inspections together with a summary of what has transpired with each. After every open inspection, she makes a phone call to provide info on potential buyers’ feedback. Dionne does her homework and knows the area inside out and is therefore able to make people feel “at home.” I have been impressed with the way that she is able to look at a property … appreciate it for what it is … and then see ways in which it could be enhanced should buyers wish to engage in improvement. Dionne is a “straight shooter” and does not engage in exaggerated or unrealistic talk. She is open and honest. I have been thoroughly satisfied with Dionne and her team’s work, from start to finish. Dionne and her team at Melbourne Harcourts City (WHU) are the obvious and best choice for people buying and selling in the city centre and the inner city of Melbourne.

Excellent Service!!!

I was very pleased with Rhiannon's dedicated and professional service; always goes above and beyond to assist all parties!
5.0
2022-02-07T05:07:11+00:00

Ryan

45 Claremont St South Yarra, Buyer

I was very pleased with Rhiannon's dedicated and professional service; always goes above and beyond to assist all parties!

Professionalism and courtesy

Jake did what others couldn't do - sell our house. it was a difficult property to sell he did it with professionalism and courtesy
5.0
2023-07-12T06:37:36+00:00

Paul and Bree - Vendors

Jake did what others couldn't do - sell our house. it was a difficult property to sell he did it with professionalism and courtesy

Very Professional

Dionne was very professional, gave great advice backed up by sound logic and knowledge of the Melbourne Heritage market, she was great with communication during the marketing and sales process keeping us well informed. Did a great job at the Auction and got a good result for all.
5.0
2019-07-10T21:36:18+00:00

Ian & Narelle

Collins Street Vendor

422 Collins Street, Melbourne
Dionne was very professional, gave great advice backed up by sound logic and knowledge of the Melbourne Heritage market, she was great with communication during the marketing and sales process keeping us well informed. Did a great job at the Auction and got a good result for all.

The clear and obvious choice to sell our Melbourne WHU property

Having worked with Dionne and her team as both purchaser and vendor we have found them to be consistently professional, knowledgeable and helpful. If you have an interest in the Melbourne WHU property market they really are the ‘go to’ agent and highly recommended.
5.0
2024-02-26T06:08:53+00:00

Kristina & Tim - Vendor

55/38 Manchester Lane, Melbourne

Having worked with Dionne and her team as both purchaser and vendor we have found them to be consistently professional, knowledgeable and helpful. If you have an interest in the Melbourne WHU property market they really are the ‘go to’ agent and highly recommended.

Great Leasing Agent!!!

Harcourts is a good choice for anyone who is looking for the house. They are professional. They are a very good Agent.
2019-07-10T05:51:42+00:00

Rinyarat

279 La Trobe Street Tenant

Harcourts is a good choice for anyone who is looking for the house. They are professional. They are a very good Agent.

Great Agent

James has made the selling our property very easy, he was honest and realistic in appraising our property with regard to the market. He always kept us informed, not once did we feel then need to chase him for information. We would highly recommend his services.
5.0
2018-08-22T05:08:11+00:00

John & Pauline

Melbourne Vendor

James has made the selling our property very easy, he was honest and realistic in appraising our property with regard to the market. He always kept us informed, not once did we feel then need to chase him for information. We would highly recommend his services.

I feel like I was dealing with a Friend

Good rapport, open communication, consistent, connected & confident, terrific approach, very helpful in presentation and sales process culminating in a successful result. Unforgettable experience and highly recommend James.
5.0
2020-01-16T02:51:55+00:00

Katerina

Melbourne Vendor

Good rapport, open communication, consistent, connected & confident, terrific approach, very helpful in presentation and sales process culminating in a successful result. Unforgettable experience and highly recommend James.

Super helpful!

Great team, super professional and made the whole process really easy.
5.0
2019-07-10T05:56:00+00:00

Peter

Shamrock Street Tenant

Great team, super professional and made the whole process really easy.

SALE WHILE IN LOCKDOWN!

While deciding to sell our Art Deco apartment in the CBD a trusted friend recommended we seriously look at the Harcourt cbd franchise run by Dionne and her team to bring it to market.
After a short interview with Dionne and her team it was apparent they would handle the sale.
Our campaign was launched just before the covid19 became a concern but almost immediately had a very adverse affect across the entire realestate market with the government imposed restrictions.
Dionne and her team faced with enormous difficulties met them head on with a strong ongoing campaign resulting in the sale which was beyond our expectations. Our apartment was sold within the promised price range with an added short settlement and unconditional terms to make it perfect.
Dionne and James have clearly demonstrated to me that they are both at the top of their game and professional handling of the campaign are both beyond reproach.

My Wife and I thank you.
5.0
2021-08-03T00:14:47+00:00

Angelo & Olga

Queen Street Vendors

While deciding to sell our Art Deco apartment in the CBD a trusted friend recommended we seriously look at the Harcourt cbd franchise run by Dionne and her team to bring it to market. After a short interview with Dionne and her team it was apparent they would handle the sale. Our campaign was launched just before the covid19 became a concern but almost immediately had a very adverse affect across the entire realestate market with the government imposed restrictions. Dionne and her team faced with enormous difficulties met them head on with a strong ongoing campaign resulting in the sale which was beyond our expectations. Our apartment was sold within the promised price range with an added short settlement and unconditional terms to make it perfect. Dionne and James have clearly demonstrated to me that they are both at the top of their game and professional handling of the campaign are both beyond reproach. My Wife and I thank you.

What’s needed for a remote landlord

Being in the most isolated place on Earth, it is good to know that our landlord needs are being managed on our behalf in Melbourne by the professional and proactive team at Harcourts Melbourne City. Their local knowledge has meant we had had little non-rental in the 3 years we have been dealing with them. They have been able to set appropriate expectations on rental ranges and quality of tenants. I'd like to single out Mikaele Horsnell for her particular attention to detail and high standards to ensure that our city apartment remains a desirable location for prospective tenants.
5.0
2022-02-07T06:09:00+00:00

Lupo

390 Little Collins, Landlord

Being in the most isolated place on Earth, it is good to know that our landlord needs are being managed on our behalf in Melbourne by the professional and proactive team at Harcourts Melbourne City. Their local knowledge has meant we had had little non-rental in the 3 years we have been dealing with them. They have been able to set appropriate expectations on rental ranges and quality of tenants. I'd like to single out Mikaele Horsnell for her particular attention to detail and high standards to ensure that our city apartment remains a desirable location for prospective tenants.

Very Impressed

We have had nothing but a positive experience with Harcourts so far !
Very Friendly !
5.0
2019-07-10T05:44:22+00:00

Kathy & Rob

Park Street Landlord

We have had nothing but a positive experience with Harcourts so far ! Very Friendly !

Consummate professional!

Mikaele Horsnell from Harcourts Melbourne City did such a great job with managing our first property we had no issues entrusting her to look after our second poperty. She is thorough, personable, great to work with and above all honest and forthright.

Mikaele only needed one round of viewings to get our property leased to the right tenant and at the highest price point she had initially indicated - the property was literally listed and rented out within a week.

Consummate professional and highly recommended!
5.0
2022-07-14T07:28:22+00:00

Nuno - Landlord

Mikaele Horsnell from Harcourts Melbourne City did such a great job with managing our first property we had no issues entrusting her to look after our second poperty. She is thorough, personable, great to work with and above all honest and forthright. Mikaele only needed one round of viewings to get our property leased to the right tenant and at the highest price point she had initially indicated - the property was literally listed and rented out within a week. Consummate professional and highly recommended!

Professional, kind, and helpful in every way!

Scarlett has been absolutely wonderful in every way. She is kind, professional, and has made our entire experience easy and enjoyable. We feel that Scarlett has gone above and beyond to assist us to buy our new apartment and we can't think of anything more that she could have done to make this a wonderful experience. Scarlett May and the team at Harcourts delivered a seamless and enjoyable experience from our first inspection to the handover of the property. Scarlett was professional, kind, and helpful in every way and we are 100% happy with all of the assistance that she provided us.
5.0
2019-12-16T00:05:01+00:00

Amanda

394 Collins Street, Melbourne - Purchaser

Scarlett has been absolutely wonderful in every way. She is kind, professional, and has made our entire experience easy and enjoyable. We feel that Scarlett has gone above and beyond to assist us to buy our new apartment and we can't think of anything more that she could have done to make this a wonderful experience. Scarlett May and the team at Harcourts delivered a seamless and enjoyable experience from our first inspection to the handover of the property. Scarlett was professional, kind, and helpful in every way and we are 100% happy with all of the assistance that she provided us.

Thanks, Very Happy

Changed over recently from another agency. Very happy with the performance, communication and efficiency.
5.0
2024-03-14T06:14:58+00:00

Timothy - Landlord

338 Kings Way, South Melbourne
Changed over recently from another agency. Very happy with the performance, communication and efficiency.

Rhiannon was the best agent I could have hoped for

This is the first time that I have sold property, and was unsure of the process and what to expect. Rhiannon and Hans were fantastic every step of the way. I felt supported and informed throughout the process, and was completely confident that they were invested in getting the best outcome in selling my apartment. I can't recommend Rhiannon highly enough as an agent or as an auctioneer.
5.0
2020-11-23T23:48:17+00:00

Jodie

33 Cliveden Close, East Melbourne - Vendor

This is the first time that I have sold property, and was unsure of the process and what to expect. Rhiannon and Hans were fantastic every step of the way. I felt supported and informed throughout the process, and was completely confident that they were invested in getting the best outcome in selling my apartment. I can't recommend Rhiannon highly enough as an agent or as an auctioneer.

The Hardest Working Agent in Melbourne

A big thank you to Dionne and the Harcourts City Team for helping our vendor achieve an excellent result, flying above our expectations. Some words that come to mind to describe the transaction: professional, organized, resourceful, strategist, service driven, excellent communication and interpersonal skills, realistic, experienced, kind.
5.0
2022-02-07T05:25:14+00:00

Melissa

27 Flinders Lane, Vendor

A big thank you to Dionne and the Harcourts City Team for helping our vendor achieve an excellent result, flying above our expectations. Some words that come to mind to describe the transaction: professional, organized, resourceful, strategist, service driven, excellent communication and interpersonal skills, realistic, experienced, kind.

Very Good Agent

My wife and I had not meet James Edmundson previous to selling this unit although we had used the company before and had been very happy with the company.

James was very easy to talk with as well as answered our questions readily and seemed very knowledgeable regarding the market, although our first expectatations were slightly higher than market expectations reinforced by James, but then tempered by the actual market forces.

Communications with James was cordial at all times and he was prepared to listen. Jame's advice to us regarding painting and carpeting was readily accepted and I believe helped us achieve our goal.

The professionalism and trustworthiness of James was always evident. James would always follow questions up for us and return with an answer if he didn't know and fulfill requests from us when asked.

The most prominent trait of James that we realised was his determined tenaciousness to achieve a satisfactory result for us by following up any prospective bidders and never leaving any stone unturned or forgetting about our unit. James's had the ability to make us think we were his priority.

I would have no hesitation using James again as my selling agent.
5.0
2018-08-06T07:27:42+00:00

Maree & John

Vendors

24-38 Little Bourke Street, Melbourne
My wife and I had not meet James Edmundson previous to selling this unit although we had used the company before and had been very happy with the company. James was very easy to talk with as well as answered our questions readily and seemed very knowledgeable regarding the market, although our first expectatations were slightly higher than market expectations reinforced by James, but then tempered by the actual market forces. Communications with James was cordial at all times and he was prepared to listen. Jame's advice to us regarding painting and carpeting was readily accepted and I believe helped us achieve our goal. The professionalism and trustworthiness of James was always evident. James would always follow questions up for us and return with an answer if he didn't know and fulfill requests from us when asked. The most prominent trait of James that we realised was his determined tenaciousness to achieve a satisfactory result for us by following up any prospective bidders and never leaving any stone unturned or forgetting about our unit. James's had the ability to make us think we were his priority. I would have no hesitation using James again as my selling agent.

Dionne and Courtney were ace!

Friendly and personable, extremely patient with all my questions (and incessant presence at home opens 😂)
Great communication.
Resulted in a win for me with the purchase of my unit 💕
Thanks to you both!!'
5.0
2022-07-18T05:32:19+00:00

Jay - Melbourne Purchaser

Friendly and personable, extremely patient with all my questions (and incessant presence at home opens 😂) Great communication. Resulted in a win for me with the purchase of my unit 💕 Thanks to you both!!'

Positive experience

Very happy with our ongoing service from Harcourts melbourne city property mangement team. Mikaele has great attention to detail and has been a pleasure to deal with.
5.0
2022-02-07T05:50:38+00:00

Michelle

83 Queens Rd, Landlord

Very happy with our ongoing service from Harcourts melbourne city property mangement team. Mikaele has great attention to detail and has been a pleasure to deal with.

Daniella Ferraro

Superb operator....................puts the owner and tenant on the same page and therefore provides harmony for both parties.....................could not wish for more............nice person also.
5.0
2019-07-10T05:46:46+00:00

David

Wellington Crescent Landlord

 

Superb operator....................puts the owner and tenant on the same page and therefore provides harmony for both parties.....................could not wish for more............nice person also.

Amazing team!

I have been renting apartments from Harcourts, they are a beautiful team, professional and efficient.
I have never had any issues and they are very easy to deal with.
5.0
2024-03-14T05:23:22+00:00

Carolina - Tenant

639 Little Bourke Street, Melbourne

 

I have been renting apartments from Harcourts, they are a beautiful team, professional and efficient. I have never had any issues and they are very easy to deal with.

I have total confidence with this fantastic Agency.

I am 100% happy with the all the staff I have dealt with at Harcourts Melbourne City. I am especially satisfied with Danielle who is looking after my rental unit. Her attention to detail is impressive. I feel she is looking after my property as I would do myself but only better. I have no hesitation is recommending Harcourts.
5.0
2020-05-04T00:22:57+00:00

Natalie - Wellington Parade South Landlord

I am 100% happy with the all the staff I have dealt with at Harcourts Melbourne City. I am especially satisfied with Danielle who is looking after my rental unit. Her attention to detail is impressive. I feel she is looking after my property as I would do myself but only better. I have no hesitation is recommending Harcourts.

Sell Now with Rhiannon

Do you want to sell your home? Then Rhiannon will understand your needs, the market's potential for selling and what will be the best strategy to get a fair market price. Rhiannon is a true Professional and will work with you and for you. We have sold three properties with Rhiannon and she is "simply the best".
5.0
2023-05-30T05:26:59+00:00

Ian & Julianne

408/416 Gore Street, Fitzroy

Do you want to sell your home? Then Rhiannon will understand your needs, the market's potential for selling and what will be the best strategy to get a fair market price. Rhiannon is a true Professional and will work with you and for you. We have sold three properties with Rhiannon and she is "simply the best".

Very happy!

Very pleased with Mikaele and team at Harcourts so far. Responsive to communication and quick to action on any issues.
5.0
2021-08-03T04:45:46+00:00

Audrey

Collins Street Tenant

Very pleased with Mikaele and team at Harcourts so far. Responsive to communication and quick to action on any issues.

I won’t use anyone other than Harcourts Melbourne City.

I resisted changing Property Management providers for years - it was just easier to do nothing. The girls at Harcourts Melbourne City were patient but persistent. They've researched my building, respect its' Heritage Listing status & provided a thorough review of what was required to maximise my return. In the end I relented & made the change. Having adopted all of their suggestions I'm only regretful that I didn't make the change years earlier. They held my hand throughout the heights of the Covid- pandemic & we're now recovering together. Being in business myself I cannot recommend this Team highly enough. They deserve an Award!
5.0
2024-03-14T05:41:58+00:00

Brad - Landlord

29 Market St, Melbourne

I resisted changing Property Management providers for years - it was just easier to do nothing. The girls at Harcourts Melbourne City were patient but persistent. They've researched my building, respect its' Heritage Listing status & provided a thorough review of what was required to maximise my return. In the end I relented & made the change. Having adopted all of their suggestions I'm only regretful that I didn't make the change years earlier. They held my hand throughout the heights of the Covid- pandemic & we're now recovering together. Being in business myself I cannot recommend this Team highly enough. They deserve an Award!

Overall Performance

Harcourts performance is beyond expectations.
Have been my preferred agency since dealt with them few many years ago!
Harcourts have been applying , and frequently upgrading internal procedures which resulted in excellent performance!
5.0
2021-08-03T04:06:04+00:00

Nadim

Collins Street Landlord

Harcourts performance is beyond expectations. Have been my preferred agency since dealt with them few many years ago! Harcourts have been applying , and frequently upgrading internal procedures which resulted in excellent performance!

Great Agency

I know that my Harcourts agents are looking after my valuable property. They are Knowledgeable with market trends, conduct business in a professional manner, and keep me updated at all times. It is a pleasure knowing that they are the best in the industry.
5.0
2018-10-08T04:45:15+00:00

Costantina - Melbourne Landlord

I know that my Harcourts agents are looking after my valuable property. They are Knowledgeable with market trends, conduct business in a professional manner, and keep me updated at all times. It is a pleasure knowing that they are the best in the industry.

Great work from the Harcourts team

Great work from the Harcourts team, especially Daniella and Mikaele. They provided frequent updates on interested tenants. Good at organising cleaning and repair services. They're very detailed and responsive with paperwork/emails/calls. Would highly recommend their services.
5.0
2021-08-03T03:44:37+00:00

Gerhard

Malcolm Street Landlord

Great work from the Harcourts team, especially Daniella and Mikaele. They provided frequent updates on interested tenants. Good at organising cleaning and repair services. They're very detailed and responsive with paperwork/emails/calls. Would highly recommend their services.

Exceptional

I met with a few agents before Dionne, but knew as soon as we first talked that she would provide a service above and beyond the others. Dionne's strong knowledge and honest advice allowed us to have a realistic view of the market at a time when there was a lot of bad press for selling property. Dionne called at least twice a week to keep me updated and though I know she was selling other properties, I always felt that she was heavily invested in selling my property and I'm sure her other clients would have felt the same. Dionne is an exceptional salesperson, but without the sleaze of many others out there. I was happy with the outcome of the sale and would highly recommend Dionne.
5.0
2019-07-10T21:39:56+00:00

Leigh & Rebecca

Market Street Vendor

I met with a few agents before Dionne, but knew as soon as we first talked that she would provide a service above and beyond the others. Dionne's strong knowledge and honest advice allowed us to have a realistic view of the market at a time when there was a lot of bad press for selling property. Dionne called at least twice a week to keep me updated and though I know she was selling other properties, I always felt that she was heavily invested in selling my property and I'm sure her other clients would have felt the same. Dionne is an exceptional salesperson, but without the sleaze of many others out there. I was happy with the outcome of the sale and would highly recommend Dionne.

Very happy with their on-going service.

We have been very happy with our rentals management over many years thanks to Daniella, who was the reason we came to Harcourts. Since then we have also become vendors and again had confidence in Harcourts after meeting Dionne.
5.0
2020-05-04T00:21:56+00:00

Leonie - Lonsdale St Landlord

We have been very happy with our rentals management over many years thanks to Daniella, who was the reason we came to Harcourts. Since then we have also become vendors and again had confidence in Harcourts after meeting Dionne.

Fantastic Service

Mikaele is simply amazing. She handles all issues comprehensively, efficiently and sensibly and is a great communicator. She is 100% trustworthy and simply excellent in all aspects.
2020-05-04T00:38:30+00:00

Louisa - Collins Street Landlord

Mikaele is simply amazing. She handles all issues comprehensively, efficiently and sensibly and is a great communicator. She is 100% trustworthy and simply excellent in all aspects.

first class property management

After an extended period (nearly 12 months) of our investment property being untenanted due to building maintenance issues and a less than expeditious building repair by the original builder, we finally have a tenant. throughout the building maintenance period, mikaele was our property manager, undertaking contact with the builder, liason with our solictor, liason with the body corporate, visits to the property and keeping us up to date. she was always readily available to chat, very quick to supply rental details and prompt with her responses to our queries. when building repairs finally completed, mikaele found a new tenant within a fortnight of the property being able to be leased. very happy to be continuing with harcourts as our leasing agent
5.0
2021-08-03T04:23:45+00:00

Peter

Dorcas Street Landlord

After an extended period (nearly 12 months) of our investment property being untenanted due to building maintenance issues and a less than expeditious building repair by the original builder, we finally have a tenant. throughout the building maintenance period, mikaele was our property manager, undertaking contact with the builder, liason with our solictor, liason with the body corporate, visits to the property and keeping us up to date. she was always readily available to chat, very quick to supply rental details and prompt with her responses to our queries. when building repairs finally completed, mikaele found a new tenant within a fortnight of the property being able to be leased. very happy to be continuing with harcourts as our leasing agent

Scarlett is amazing

Scarlett is amazing, She is always on the ball, Very responsive and contactable whenever you want to. She works very hard (long hours and plus weekends) and she is very professional. I would recommend Scarlett to anyone who is after a great result when selling their home.
5.0
2019-07-25T21:29:03+00:00

Fangrong – Vendor

Scarlett is amazing, She is always on the ball, Very responsive and contactable whenever you want to. She works very hard (long hours and plus weekends) and she is very professional. I would recommend Scarlett to anyone who is after a great result when selling their home.

Excellent Experience

Daniella and later Mikaele have been excellent. Friendly, understanding, helpful and supportive, thorough, prompt, responsive, accurate, available, informed, co-operative, professional. Thank you Daniella and Mikaele. You have done an amazing job in looking after me. I felt like I was in good hands the entire way through the process and thereafter. Well done. Much appreciated.
5.0
2021-08-03T04:03:29+00:00

Travis

Queens Road Tenant

Daniella and later Mikaele have been excellent. Friendly, understanding, helpful and supportive, thorough, prompt, responsive, accurate, available, informed, co-operative, professional. Thank you Daniella and Mikaele. You have done an amazing job in looking after me. I felt like I was in good hands the entire way through the process and thereafter. Well done. Much appreciated.

Good service

Professional services with our rental property, checks very thorough and reports detailed. Communication timely. We have no complaints. Happy with the service.
5.0
2019-08-30T00:12:00+00:00

Lian

Market Street Landlord

Professional services with our rental property, checks very thorough and reports detailed. Communication timely. We have no complaints. Happy with the service.

Super service

From the ‘cold call’ email I sent - which resulted in a phone call from Dionne with a few hours - right through to the final sale (via negotiated deadline), it was a fantastic experience. Updates on viewings twice a week, great advice on the styling choices for an inner city heritage apartment, and clear details on negotiation strategies - I was thrilled with Dionne’s service (and work ethic).
2022-07-18T05:42:44+00:00

Paul - Collins Street Vendor

From the ‘cold call’ email I sent - which resulted in a phone call from Dionne with a few hours - right through to the final sale (via negotiated deadline), it was a fantastic experience. Updates on viewings twice a week, great advice on the styling choices for an inner city heritage apartment, and clear details on negotiation strategies - I was thrilled with Dionne’s service (and work ethic).

Rental of my property

I was very happy with Harcourts' Melbourne. All the staff I dealt with across all stages of renting my property were great. It had been a number of years since I'd had a property in the rental market. I was out of touch with all the changes that had happened. They answered all my questions with patience and made some great suggestions. Additionally, they also realised a great rental outcome for me.
2024-02-26T06:13:34+00:00

Madelynne - Landlord

502/106 A'Beckett St, Melbourne

I was very happy with Harcourts' Melbourne. All the staff I dealt with across all stages of renting my property were great. It had been a number of years since I'd had a property in the rental market. I was out of touch with all the changes that had happened. They answered all my questions with patience and made some great suggestions. Additionally, they also realised a great rental outcome for me.

Responsive and Professional!

Rhiannon is a professional agent who demonstrates knowledge and expertise in her marketplace and provides genuine support and service to buyers in the process of working in the best interests of her vendors to achieve a great outcome for all parties.
5.0
2021-08-02T06:06:30+00:00

Chris

Flinders Lane Buyer

Rhiannon is a professional agent who demonstrates knowledge and expertise in her marketplace and provides genuine support and service to buyers in the process of working in the best interests of her vendors to achieve a great outcome for all parties.

One of the best!

Dear Ms Wilson

I have recently signed up a lease for an apartment in Albert St East Melbourne and have been dealing with Daniella Ferraro (no relation). I would just like to pass on feedback that Daniella has been great to deal with. Responsive, helpful and informative with a positive attitude.

I am a landlord of multiple properties, commercial and residential, and have also been a tenant. Daniella is one of the best l have dealt with.

Regards

Mike
5.0
2019-07-29T01:36:02+00:00

Mike

Albert Street - Tenant

Dear Ms Wilson I have recently signed up a lease for an apartment in Albert St East Melbourne and have been dealing with Daniella Ferraro (no relation). I would just like to pass on feedback that Daniella has been great to deal with. Responsive, helpful and informative with a positive attitude. I am a landlord of multiple properties, commercial and residential, and have also been a tenant. Daniella is one of the best l have dealt with. Regards Mike

Consistently Good

I have noted the performances of Dionne, Mikaele and Danielle in conversations with my owners corporation chairman.
Number 546 Flinders St will be a gift that keeps on giving for all stakeholders.
2019-07-10T06:31:32+00:00

Victor

Flinders Street Landlord

I have noted the performances of Dionne, Mikaele and Danielle in conversations with my owners corporation chairman. Number 546 Flinders St will be a gift that keeps on giving for all stakeholders.

Wonderful, genuine service

Fantastic service from Courtney and the entire team - I can't speak more highly of them! Courtney really listened to what I was looking for and went above and beyond to help me secure a property.
I really appreciated that she was there at every step to answer any and all questions I might have, especially as a first time purchaser.
5.0
2023-05-30T05:04:17+00:00

Ashley

Melbourne Buyer

Fantastic service from Courtney and the entire team - I can't speak more highly of them! Courtney really listened to what I was looking for and went above and beyond to help me secure a property. I really appreciated that she was there at every step to answer any and all questions I might have, especially as a first time purchaser.

Excellent Service and professionalism

Excellent Service and professionalism by Scarlett May. Scarlett was Sincere and helpful from the beginning. Just the type of person you need when looking for your first home. She was flexible with timings and available on weekends. She gave me her honest view which helped me taking informative decision. Would defiantly recommend.
5.0
2019-07-25T21:32:13+00:00

Aleksandar – Buyer

Excellent Service and professionalism by Scarlett May. Scarlett was Sincere and helpful from the beginning. Just the type of person you need when looking for your first home. She was flexible with timings and available on weekends. She gave me her honest view which helped me taking informative decision. Would defiantly recommend.

Thank you for a job well done

I selected the service of Harcourts Estate Agent to sell my apartment in Melbourne CBD in February 2018 because my research shown that they had sold several apartments in the building. I believe that they have good understanding of the price market in the area and able to get me the best price. The Harcourts team provided me with good advice on different aspects of selling the property. I was very pleased with the final result and thank you for a job well done. Ros
5.0
2018-08-06T07:25:11+00:00
I selected the service of Harcourts Estate Agent to sell my apartment in Melbourne CBD in February 2018 because my research shown that they had sold several apartments in the building. I believe that they have good understanding of the price market in the area and able to get me the best price. The Harcourts team provided me with good advice on different aspects of selling the property. I was very pleased with the final result and thank you for a job well done. Ros

Agent Review

James has worked tirelessly to source investment units for us in Melbourne. He is aware of our criteria and selects suitable properties for our perusal. We would reccomend James for all your buying and selling needs, Thanks James
5.0
2018-11-27T03:48:10+00:00

John - Carlton Buyer

James has worked tirelessly to source investment units for us in Melbourne. He is aware of our criteria and selects suitable properties for our perusal. We would reccomend James for all your buying and selling needs, Thanks James

Great experience

Dionne ran the auction that we purchased at and it was such a calm and clear experience. Felt like we got great info, that it was easy to digest and that she had the interests of all parties.
5.0
2018-08-22T05:14:17+00:00

Dean & Mattew

Melbourne Purchasers

Dionne ran the auction that we purchased at and it was such a calm and clear experience. Felt like we got great info, that it was easy to digest and that she had the interests of all parties.

Great Experience

I was able to move into a rental property in melbourne CBD during the state lockdown. This experience was challenging from the onset but Mikaele expertly handled my application and moving process. I cannot commend her enough on her professionalism, dilligence and friendly disposition.
5.0
2021-08-03T04:28:28+00:00

Rosie

Flinders Street Tenant

I was able to move into a rental property in melbourne CBD during the state lockdown. This experience was challenging from the onset but Mikaele expertly handled my application and moving process. I cannot commend her enough on her professionalism, dilligence and friendly disposition.

Great agency – responsive

Harcourts have just taken on my Melbourne CBD property. In a difficult market they were able to get my property tenanted very quickly.

Excellent in terms of responsiveness & communication.
5.0
2021-08-03T03:33:18+00:00

Henry

Katherine Place Landlord

Harcourts have just taken on my Melbourne CBD property. In a difficult market they were able to get my property tenanted very quickly. Excellent in terms of responsiveness & communication.

Excellent service

I dealt with mikaele to rent out our apartment and was very impressed with her constant communication and updates. Apartment was leased within a few weeks and Mikaele answered all my questions thoroughly and treated our property like it was her own.
5.0
2021-08-03T04:31:42+00:00

Michelle

Queens road Landlord

I dealt with mikaele to rent out our apartment and was very impressed with her constant communication and updates. Apartment was leased within a few weeks and Mikaele answered all my questions thoroughly and treated our property like it was her own.

very professional and outstanding communication

made the whole experience very easy, would highly recommend to others.
5.0
2020-05-04T00:56:19+00:00

Rachael & Geoff - Collins Street Vendors

made the whole experience very easy, would highly recommend to others.

A fantastic overall experience with Courtney!!

Courtney was fantastic through the entire process of Molly and I buying our first home. Great communication, honest and informative that left Molly and I feeling comfort through what was a bit of a stressful time. All of this done with a fun bubbly attitude that contributed to the great experience!
5.0
2022-02-07T05:38:03+00:00

Rob & Molly

296 Flinders St, Buyer

Courtney was fantastic through the entire process of Molly and I buying our first home. Great communication, honest and informative that left Molly and I feeling comfort through what was a bit of a stressful time. All of this done with a fun bubbly attitude that contributed to the great experience!

Time punctual

Harcourts Melbourne City always replied to me in timely manner with detailed information.
5.0
2024-03-14T05:49:11+00:00

Duri -Tenant

79 Whiteman Street, Southbank

Harcourts Melbourne City always replied to me in timely manner with detailed information.

She was lovely!!!

Very smart and very professional.
5.0
2021-08-02T05:57:08+00:00

Nevzat

Spencer Street Buyer

Very smart and very professional.

Exceptional. Efficiency I have not seen before in renting properties.

Mikaele's efficiency and service was A1. The only time things did not run as planned was when I was significantly late to collect the Keys and finalise the lease. Even then the rest of the team at Hardcourts made sure that this did not effect the smooth transition into my new home.
I would highly recommend Mikaele and the Team at Hardcourts Melbourne to both landlords and Tenants.
Thanks guys!
5.0
2021-08-03T05:03:43+00:00

Anthony

Bourke Street Tenant

Mikaele's efficiency and service was A1. The only time things did not run as planned was when I was significantly late to collect the Keys and finalise the lease. Even then the rest of the team at Hardcourts made sure that this did not effect the smooth transition into my new home. I would highly recommend Mikaele and the Team at Hardcourts Melbourne to both landlords and Tenants. Thanks guys!

Fantastic Agent!

James is very professional. His follow through is excellent. Highly recommend him!!!!
5.0
2018-08-06T07:25:44+00:00
James is very professional. His follow through is excellent. Highly recommend him!!!!

Recommended

James has worked tirelessly to source investment units for us in Melbourne. He is aware of our criteria and selects suitable properties for our perusal. We would reccomend James for all your buying and selling needs, Thanks James
5.0
2018-09-18T02:08:53+00:00

John - Carlton Buyer

James has worked tirelessly to source investment units for us in Melbourne. He is aware of our criteria and selects suitable properties for our perusal. We would reccomend James for all your buying and selling needs, Thanks James

A first class professional

James is a genuine, professional and supportive Agent, who clearly demonstrated his commitment to the goal we wanted to achieve for the sale of our property. He worked consistently and unfailingly to get the result we wanted and was always cheerful and confident in explaining his processes and actions on our behalf. We never had any doubt that he was working for us to get the best possible outcome. He showed strong knowledge of his market and the potential purchasers and kept us well informed of the feedback he was getting on our property and implications for a successful outcome.
5.0
2019-07-10T21:41:22+00:00

Jock & Phillippa

Wellington Parade Vendor

James is a genuine, professional and supportive Agent, who clearly demonstrated his commitment to the goal we wanted to achieve for the sale of our property. He worked consistently and unfailingly to get the result we wanted and was always cheerful and confident in explaining his processes and actions on our behalf. We never had any doubt that he was working for us to get the best possible outcome. He showed strong knowledge of his market and the potential purchasers and kept us well informed of the feedback he was getting on our property and implications for a successful outcome.

Easy to work with – makes a nice change!

Responsive and helpful. Kept us informed throughout the process. Recommended.
5.0
2019-07-10T05:43:16+00:00

Jonathan

St Kilda Road Tenant

Responsive and helpful. Kept us informed throughout the process. Recommended.

James Edmundson – Harcourts Melbourne City

James is an excellent real estate agent. He is good in communication and has good personality and great knowledge in property market. We would recommend Harcourts Melbourne City to anyone to either buy or sell.
5.0
2020-01-16T02:47:36+00:00

Eddie

East Melbourne Vendor

James is an excellent real estate agent. He is good in communication and has good personality and great knowledge in property market. We would recommend Harcourts Melbourne City to anyone to either buy or sell.

Efficient and welcoming agency

Just want to give a shout out to our agent Mikaele Horsnell who was very efficient and friendly during the whole process (and afterwards). She replied with communications instantly, was helpful with the whole process, and awesomely efficient in helping us get everything connected within a single day so we could move in earlier!

11/10 would now use Harcout Agency in the future.
5.0
2020-05-04T00:44:16+00:00

Akira - Brunswick West Tenant

Just want to give a shout out to our agent Mikaele Horsnell who was very efficient and friendly during the whole process (and afterwards). She replied with communications instantly, was helpful with the whole process, and awesomely efficient in helping us get everything connected within a single day so we could move in earlier! 11/10 would now use Harcout Agency in the future.

Very thorough

Dionne made the selling process an easy experience, she kept me up to date with everything and made so much progress towards the sale. I really appreciate her helping me to sell my apartment. Thanks again Dionne.
5.0
2019-08-30T00:07:42+00:00

Grant

Kings Way Vendor

Dionne made the selling process an easy experience, she kept me up to date with everything and made so much progress towards the sale. I really appreciate her helping me to sell my apartment. Thanks again Dionne.

Outstanding Service!

Outstanding property management with a team of consummate professionals.
5.0
2019-07-10T06:23:52+00:00

Nuno

Barr Street Landlord

Outstanding property management with a team of consummate professionals.

Great service and interaction! Highly recommended!

Dionne was an absolute pleasure to deal with. She was always available to talk to and provided me with all the information I requested. I found her to be very professional in her interaction with me.

I found the experience in dealing with Dionne very easy and comprehensive; exactly what I needed especially as I was a first home buyer.

I highly recommend Dionne to everyone!
5.0
2021-08-03T01:07:25+00:00

Danielle

Collins Street Buyer

Dionne was an absolute pleasure to deal with. She was always available to talk to and provided me with all the information I requested. I found her to be very professional in her interaction with me. I found the experience in dealing with Dionne very easy and comprehensive; exactly what I needed especially as I was a first home buyer. I highly recommend Dionne to everyone!

Absolute pleasure!

I contacted Rhiannon to sell my apartment in the Melbourne CBD. From day one she made me aware of everything that was going to happen and when it would happen. She dealt with absolutely everything, even keeping my tenants happy with the open inspections. Regular calls, texts and emails to always keep me in the loop. If she was ever to miss a call from me, it was always returned promptly. I was never in the dark throughout the whole sales campaign. She got me the price I wanted and a great settlement date. She is extremely professional and just and all round super nice person, great to deal with. I honestly couldn’t recommend her enough and I wouldn’t deal with anyone else in the future.
5.0
2020-11-23T23:36:00+00:00

Ash

555 Flinders Street, Melbourne - Vendor

I contacted Rhiannon to sell my apartment in the Melbourne CBD. From day one she made me aware of everything that was going to happen and when it would happen. She dealt with absolutely everything, even keeping my tenants happy with the open inspections. Regular calls, texts and emails to always keep me in the loop. If she was ever to miss a call from me, it was always returned promptly. I was never in the dark throughout the whole sales campaign. She got me the price I wanted and a great settlement date. She is extremely professional and just and all round super nice person, great to deal with. I honestly couldn’t recommend her enough and I wouldn’t deal with anyone else in the future.

Great agency

Very proficient, always up to date, and excellent at communicating. I had the task of moving house during lockdown and their website was very easy to navigate; their video walk throughs were thorough, and the agent assigned to our property (Mikaele Horsnell) always followed up emails and calls in a professional and timely manner. Once signed up, their emails containing the inventory inspection was one of the easiest I have used, and I contained relevant information that saved me the trouble of asking any questions.
5.0
2021-08-03T04:29:28+00:00

Darren

Flinders Street Tenant

Very proficient, always up to date, and excellent at communicating. I had the task of moving house during lockdown and their website was very easy to navigate; their video walk throughs were thorough, and the agent assigned to our property (Mikaele Horsnell) always followed up emails and calls in a professional and timely manner. Once signed up, their emails containing the inventory inspection was one of the easiest I have used, and I contained relevant information that saved me the trouble of asking any questions.

Above & Beyond

Rhiannon and her team were nothing short of amazing throughout the entire sales process.
The customer service and attention to detail was exceptional. Communication was constant and honest, we always felt like we were in control and had up to date information. It was as is if we had an all knowledgeable friend in our corner working tirelessly to get us the best outcome.
Rhiannon is a phenomenal operator, do not look any further when selling your property. Thanks Gus
2020-11-23T23:22:39+00:00

Gus

Flagstaff Lane, West Melbourne - Vendor

Rhiannon and her team were nothing short of amazing throughout the entire sales process. The customer service and attention to detail was exceptional. Communication was constant and honest, we always felt like we were in control and had up to date information. It was as is if we had an all knowledgeable friend in our corner working tirelessly to get us the best outcome. Rhiannon is a phenomenal operator, do not look any further when selling your property. Thanks Gus

Great service and feedback

Just moving in to Melbourne and the agents were very helpful and pacient with us.
5.0
2024-02-26T06:06:13+00:00

Fernanda - Tenant

502/106 A'Beckett St, Melbourne

Just moving in to Melbourne and the agents were very helpful and pacient with us.

Sale of apartment in East Melbourne

As I live in Hobart and was not able to be in Melbourne personally due to the corona virus, it was great to have a competent and efficient agent handling the sale.
Dionne arranged for painters, carpenters and cleaners to spruce the place up.
She kept me up with the situation with regular phone calls and was always prompt with returning my calls.
I would certainly recommend her as an agent.
5.0
2021-08-03T00:54:30+00:00

Charlie

Albert Street Vendor

As I live in Hobart and was not able to be in Melbourne personally due to the corona virus, it was great to have a competent and efficient agent handling the sale. Dionne arranged for painters, carpenters and cleaners to spruce the place up. She kept me up with the situation with regular phone calls and was always prompt with returning my calls. I would certainly recommend her as an agent.

Great Agency

Amazing customer service. Everyone has been so helpful, kind and efficient!
5.0
2022-02-07T05:41:38+00:00

Nicole

1 Ehibition St, Tenant

Amazing customer service. Everyone has been so helpful, kind and efficient!

Great Property Managers

During this challenging time of Covid, we were fortunate that we had our property listed with Harcourts Melbourne City. Mikaele is our property manager and with her guidance, great advice and hard work, we were able to achieve a good result reletting our property during this challenging time. We have used Harcourts Melbourne City for many years and will continue to do so in the future.
5.0
2021-08-03T04:50:14+00:00

Anne

Wellington Parade Sth Landlord

During this challenging time of Covid, we were fortunate that we had our property listed with Harcourts Melbourne City. Mikaele is our property manager and with her guidance, great advice and hard work, we were able to achieve a good result reletting our property during this challenging time. We have used Harcourts Melbourne City for many years and will continue to do so in the future.

Great to work with

Mikaele from Harcourts has been very professional and courteous to work with. Would definitely recommend Harcourts in the future!
5.0
2022-02-07T05:58:19+00:00

Gavin

36 Ivanhoe St Glen Waverley, Tenant

Mikaele from Harcourts has been very professional and courteous to work with. Would definitely recommend Harcourts in the future!

Excellent Knowledge, Proactive Approach, Helpful advisor

The Heading summarises my experience with Rhiannon.
She has gone out of her way to ensure i understand all processes.
Her regular reports have been thorough, advice on potential and possibilities valuable. Rhiannon also followed up some items with the Conveyance representatives from Mornington Legal, on my behalf.

I can fully recommend Rhiannon as an experienced highly-skilled Real Estate Agent.
5.0
2023-05-30T05:31:34+00:00

Veronika Makk

3303/288 Spencer Street, Melbourne

The Heading summarises my experience with Rhiannon. She has gone out of her way to ensure i understand all processes. Her regular reports have been thorough, advice on potential and possibilities valuable. Rhiannon also followed up some items with the Conveyance representatives from Mornington Legal, on my behalf. I can fully recommend Rhiannon as an experienced highly-skilled Real Estate Agent.

Professional & Helpful

Dionne was very efficient and went the extra mile to clear my queries about the building/property. I greatly appreciate her professionalism and would not hesitate to recommend her company's real estate services. This experience has been extremely smooth and well-facilitated. Thanks Dionne!
5.0
2020-06-22T03:17:24+00:00

Jyssica - Little Collins Street Buyer

Dionne was very efficient and went the extra mile to clear my queries about the building/property. I greatly appreciate her professionalism and would not hesitate to recommend her company's real estate services. This experience has been extremely smooth and well-facilitated. Thanks Dionne!

Great Experience

Dionne ran the auction that we purchased at and it was such a calm and clear experience. Felt like we got great info, that it was easy to digest and that she had the interests of all parties.
5.0
2018-10-08T01:00:00+00:00

Dean - Melbourne Purchaser

390 Little Collins Street, Melbourne - Exelsior
Dionne ran the auction that we purchased at and it was such a calm and clear experience. Felt like we got great info, that it was easy to digest and that she had the interests of all parties.

Excellent Service

After listing 3 properties at lower prices for 90+ days with another agent with no results, I took the chance and changed agents. Properties were sold within a week without online advertising at a higher price. Another was reduced to a good return, close to my asking price as the market slowed in the same building, and then also sold within a week of being placed online. Thanks Dionne for both a great sale and great rental returns up to 10.5% gross managed by you and your team as well.
5.0
2018-08-06T07:28:10+00:00

Peter

Vendor

After listing 3 properties at lower prices for 90+ days with another agent with no results, I took the chance and changed agents. Properties were sold within a week without online advertising at a higher price. Another was reduced to a good return, close to my asking price as the market slowed in the same building, and then also sold within a week of being placed online. Thanks Dionne for both a great sale and great rental returns up to 10.5% gross managed by you and your team as well.

I love the city team!

From the moment I walked into my first inspection, Danielle (hopefully that's the right spelling) was super friendly, engaging and open to communicate. I had forgotten about the inspection originally, but was pleasantly surprised to find that it was the apartment I was looking for all along. Once I'd submitted an application, the internal team were super responsive, helpful and above board in every single possible way. This may sound weird, but I love going to see my Harcourts team - I wish there was more paper work to submit!
5.0
2019-07-10T05:55:08+00:00

Lucy

Little Lonsdale Street Tenant

318 Little Lonsdale Street, Melbourne
From the moment I walked into my first inspection, Danielle (hopefully that's the right spelling) was super friendly, engaging and open to communicate. I had forgotten about the inspection originally, but was pleasantly surprised to find that it was the apartment I was looking for all along. Once I'd submitted an application, the internal team were super responsive, helpful and above board in every single possible way. This may sound weird, but I love going to see my Harcourts team - I wish there was more paper work to submit!

Great Agent

James was approachable from the start. Easy going but with extensive knowledge of property. He made the process go smoothly and gave me great advice.
5.0
2019-07-10T21:30:54+00:00

Kirstin

Hotham Street Buyer

James was approachable from the start. Easy going but with extensive knowledge of property. He made the process go smoothly and gave me great advice.

Excellent service

We have used Harcourts City for many years because the agency has consistently delivered excellent results. The property managers have all been very professional, friendly and efficient. A big thank you to Daniella our current manager. We are presently living overseas but have peace of mind knowing our property is in safe hands. Susan and Alan
5.0
2018-08-27T00:29:07+00:00

Susan & Alan

Bundoora Landlords

We have used Harcourts City for many years because the agency has consistently delivered excellent results. The property managers have all been very professional, friendly and efficient. A big thank you to Daniella our current manager. We are presently living overseas but have peace of mind knowing our property is in safe hands. Susan and Alan

Highly recommend Harcourts Melbourne City based on our experience.

We got honest and excellent advice which Harcourts backed up by providing great service and outstanding communication. We got a great result with a quick turnover and with minimal stress.
2024-03-14T06:19:45+00:00

Bill - Landlord

89 Gladstone Street, South Melbourne

We got honest and excellent advice which Harcourts backed up by providing great service and outstanding communication. We got a great result with a quick turnover and with minimal stress.

Great service!

Harcourts team and Tara have been very helpful to us. Very professional, always available and very patient to explain all of our questions also to fulfill our needs since it’s our first time here in Melbourne. I have no hesitation in recommending them to anyone. Thank you so much Harcourts team!
5.0
2020-06-18T02:55:26+00:00

Michelle - Tenant

Harcourts team and Tara have been very helpful to us. Very professional, always available and very patient to explain all of our questions also to fulfill our needs since it’s our first time here in Melbourne. I have no hesitation in recommending them to anyone. Thank you so much Harcourts team!

Highly recommended

Great experience with Dionne. It took us a long time to find the right CBD apartment for us but Dionne was both proactive and patient throughout that process. She contacted us with ideas but also didn't push us on properties that were not right for us, which we have found to be a rare quality.
5.0
2021-08-03T00:34:55+00:00

Andrea & Chris

Flinders Lane Buyer

Great experience with Dionne. It took us a long time to find the right CBD apartment for us but Dionne was both proactive and patient throughout that process. She contacted us with ideas but also didn't push us on properties that were not right for us, which we have found to be a rare quality.

Jake is a fantastic professional!

Jake is a fantastic professional! He always works with integrity and honesty. He knows his stuff and is very easy to deal with. Both professional and friendly and reassuring. He is the best! I would not hesitate to work with him again or recommend him! Thank you Jake
5.0
2023-07-12T06:38:49+00:00

Amy - Buyer

Jake is a fantastic professional! He always works with integrity and honesty. He knows his stuff and is very easy to deal with. Both professional and friendly and reassuring. He is the best! I would not hesitate to work with him again or recommend him! Thank you Jake

Exceptional Service, exceptional outcome

Dionne's dedication to her customers is like none other. She, and her team, have a customer service mindset, help in any way they can, offer excellent advice on strategies to maximise the goal for either buying or selling. I have done both with Dionne and there is no one else I trust more with my home.
5.0
2021-08-03T00:48:05+00:00

Michelle

Flinders Lane Vendor

Dionne's dedication to her customers is like none other. She, and her team, have a customer service mindset, help in any way they can, offer excellent advice on strategies to maximise the goal for either buying or selling. I have done both with Dionne and there is no one else I trust more with my home.

Good Agent

We are investors from Sydney. Called in relation to a studio in Melbourne CBD. The agent was pleasant and knowledgeable on the phone - answered all questions promptly, including getting answers for things that could not be answered on the spot. Bought the property, and so far a very smooth transaction.
5.0
2018-08-09T07:20:46+00:00

Malcolm

Purchaser

We are investors from Sydney. Called in relation to a studio in Melbourne CBD. The agent was pleasant and knowledgeable on the phone - answered all questions promptly, including getting answers for things that could not be answered on the spot. Bought the property, and so far a very smooth transaction.

Professional Agent

I found James Edmundson to be professional, knowledgeable in his field and very good communicator. I would not hesitate to use him again in either buying or selling a property in Melbourne.
5.0
2018-11-27T03:46:35+00:00

Sawqi - St Kilda Road Vendor

I found James Edmundson to be professional, knowledgeable in his field and very good communicator. I would not hesitate to use him again in either buying or selling a property in Melbourne.

Great to deal with

Courtney is a pleasure to deal with prompt, helpful & courteous, good knowledge of her clients.
5.0
2021-08-02T05:56:12+00:00

Richard

Elizabeth Street Buyer

Courtney is a pleasure to deal with prompt, helpful & courteous, good knowledge of her clients.

Professional Agent

I found James Edmundson to be professional, knowledgeable in his field and very good communicator. I would not hesitate to use him again in either buying or selling a property in Melbourne.
5.0
2018-09-18T02:12:17+00:00

Shawqi - Melbourne Vendor

I found James Edmundson to be professional, knowledgeable in his field and very good communicator. I would not hesitate to use him again in either buying or selling a property in Melbourne.

An excellent agent

Dionne and her team were completely professional throughout our entire campaign. Communication was exceptional and her negotiation skills and ability to think outside the 'sales' square were very impressive. We have no hesitation in recommending Dionne to vendors and sellers looking to list or buy a city property.
5.0
2022-07-18T05:50:19+00:00

Graham & Kristin - McKillop Street Vendors

Dionne and her team were completely professional throughout our entire campaign. Communication was exceptional and her negotiation skills and ability to think outside the 'sales' square were very impressive. We have no hesitation in recommending Dionne to vendors and sellers looking to list or buy a city property.

Excellent management

Harcourts Melbourne have managed my property with expert advice and consistent maintenance. Highly recommend.
5.0
2024-03-14T06:00:18+00:00

Kirstin - Landlord

25 Hotham St, East Melbourne

Harcourts Melbourne have managed my property with expert advice and consistent maintenance. Highly recommend.

Excellent on all counts

Courtney was fantastic to work with. Strong market knowledge, great advice on marketing strategy, outstanding communication throughout, and a fantastic result! Would highly recommend her to anyone looking to sell
5.0
2023-05-30T05:07:39+00:00

Brad

33/38 Manchester Lane, Melbourne

Courtney was fantastic to work with. Strong market knowledge, great advice on marketing strategy, outstanding communication throughout, and a fantastic result! Would highly recommend her to anyone looking to sell

Very professional service

The agents at Harcourts Melbourne City have been excellent. Diligent, client-focussed, professional and knowledgeable about the market - both with respect to renting and selling in the Melbourne CBD. I have highly valued their advice and service.
5.0
2022-02-07T06:05:40+00:00

Kai

422 Collins St, Landlord

The agents at Harcourts Melbourne City have been excellent. Diligent, client-focussed, professional and knowledgeable about the market - both with respect to renting and selling in the Melbourne CBD. I have highly valued their advice and service.

Great experience

Great experience. Agents are very helpful and prompt with getting back to us re any enquiries.
5.0
2024-02-26T06:06:49+00:00

Namthip - Tenant

901V/162 Albert Street, East Melbourne

Great experience. Agents are very helpful and prompt with getting back to us re any enquiries.

Great service

The staff are so friendly and really helpful.
5.0
2021-08-03T03:36:25+00:00

Suphansa

Flinders Street Tenant

The staff are so friendly and really helpful.

Sale of my apartment East Melb

James is a top class operator who kept us in the loop at all times Sold our property in record time well before auction at the the price he said he would, restored our faith in real estate agents. Well done James.
5.0
2020-01-16T02:38:01+00:00

Harry & Petrone

East Melbourne Vendors

James is a top class operator who kept us in the loop at all times Sold our property in record time well before auction at the the price he said he would, restored our faith in real estate agents. Well done James.

Rhiannon was incredibly helpful and supportive throughout my home hunting journey

I would like to thank Rhiannon for helping me secure my first home. Her communication, knowledge and professionalism are second to none. I felt so supported throughout the whole process despite it being completed during lockdown!
5.0
2022-02-07T05:14:04+00:00

Anonymous

Melbourne, Buyer

I would like to thank Rhiannon for helping me secure my first home. Her communication, knowledge and professionalism are second to none. I felt so supported throughout the whole process despite it being completed during lockdown!

High quality, flexible and reliable service

I would like to wholeheartedly recommend Harcourts Melbourne City. Mikeale from Harcourts has been a fantastic real estate agent. She was very supportive in finding individualised living solutions, professional, quick, responsive, and highly flexible in handling any problems and requests. She genuinely cares about her clients in every respect, and strives to find the best solutions for them. Altogether, I had a very positive experience, and am happy to recommend this agency.
5.0
2019-07-10T06:28:01+00:00

Zsuzsanna

Collins Street Tenant

I would like to wholeheartedly recommend Harcourts Melbourne City. Mikeale from Harcourts has been a fantastic real estate agent. She was very supportive in finding individualised living solutions, professional, quick, responsive, and highly flexible in handling any problems and requests. She genuinely cares about her clients in every respect, and strives to find the best solutions for them. Altogether, I had a very positive experience, and am happy to recommend this agency.

Great Agent!

Jarrod Willis of Harcourts, Melbourne City Real Estate is an asset! Patient, professional and handled my new lease at no trouble at all. I love my new private space. Thanks Jarrod! Daniella, who is taking over my lease temporarily, is just as great as Jarrod is. Suffice to say its a wonderful agency overall!
5.0
2019-07-10T06:08:04+00:00

Simone

Hotham Street Tenant

Jarrod Willis of Harcourts, Melbourne City Real Estate is an asset! Patient, professional and handled my new lease at no trouble at all. I love my new private space. Thanks Jarrod! Daniella, who is taking over my lease temporarily, is just as great as Jarrod is. Suffice to say its a wonderful agency overall!

Sold Apartment

We appreciated Dionne’s experience and assistance in helping us sell our property.
5.0
2023-05-30T05:40:07+00:00

Jonathan

608/29 Market Street, Melbourne

We appreciated Dionne’s experience and assistance in helping us sell our property.

Professional Agent and Professional Firm

My wife and I found James Edmundson to be knowledgeable, enthusiastic and good communicator he even returned our phone calls.

Once agreement had been reached on the purchase within in 2 hours Harcourts back office had emailed our lawyer with a soft copy of all relevant documentation again professional and efficient.

We have no hesitation in recommending James Edmundson and Harcourts.
5.0
2018-08-22T05:27:12+00:00

Sarah

Melbourne Purchaser

My wife and I found James Edmundson to be knowledgeable, enthusiastic and good communicator he even returned our phone calls. Once agreement had been reached on the purchase within in 2 hours Harcourts back office had emailed our lawyer with a soft copy of all relevant documentation again professional and efficient. We have no hesitation in recommending James Edmundson and Harcourts.

Great Property manager – RESPONSIVE

The property manager, Daneilla and Makaele are great team. Responsive to emails and give clients updated regularly.
5.0
2020-05-04T00:19:24+00:00

TJ - St Kilda Landlord

The property manager, Daneilla and Makaele are great team. Responsive to emails and give clients updated regularly.

Expert agent in selling “WHU” property

I had chosen Dionne and the Harcourt CBD team to bring my heritage apartment to market because of her amazing record at selling similar properties in Melbourne, and in particular the building the apartment was in.
Our timing to sell wasn't great with COVID-19 lockdowns impacting demand, viewings, and the ability to go to auction. However, Dionne handled the difficulties with the upmost skill and commitment, pivoting the marketing strategy as required by the ever changing conditions, and providing amazing communication throughout the journey. We are very pleased with the result, and would definitely recommend her for future sellers.
5.0
2021-08-03T00:25:32+00:00

Carly

Collins Street Vendor

I had chosen Dionne and the Harcourt CBD team to bring my heritage apartment to market because of her amazing record at selling similar properties in Melbourne, and in particular the building the apartment was in. Our timing to sell wasn't great with COVID-19 lockdowns impacting demand, viewings, and the ability to go to auction. However, Dionne handled the difficulties with the upmost skill and commitment, pivoting the marketing strategy as required by the ever changing conditions, and providing amazing communication throughout the journey. We are very pleased with the result, and would definitely recommend her for future sellers.

Highly recommend Dionne for selling heritage CBD apartment

In selling our CBD apartment in an historic building, Dionne demonstrated strong knowledge of the market, excellent communication and dedicated perseverance during a challenging marketing period that included extended lockdowns/ shadow lockdowns and other external challenges.
I highly recommend Dionne as selling agent for heritage properties.
5.0
2023-05-30T05:57:01+00:00

Jennifer

43/24 Little Bourke St, Melbourne

In selling our CBD apartment in an historic building, Dionne demonstrated strong knowledge of the market, excellent communication and dedicated perseverance during a challenging marketing period that included extended lockdowns/ shadow lockdowns and other external challenges. I highly recommend Dionne as selling agent for heritage properties.

Smooth and Professional

A very professional agency. Had all my questions answered. I reached out to them multiple times and they responded very cordially.
5.0
2024-03-14T06:23:55+00:00

Dheeraj - Tenant

565 Flinders St, Melbourne

A very professional agency. Had all my questions answered. I reached out to them multiple times and they responded very cordially.

Professionalism, Responsiveness

Purchasing through Courtney was a great experience. Her professionalism, knowledge and enthusiasm for the property was so far beyond anything I experienced with agents representing other properties and there is absolutely no question that her regular and respectful communication (without being pushy or too 'salesy') kept me interested and resulted in the eventual purchase/sale, and the excellent service didn't end when the contract was signed. It was a pleasure to deal with Courtney and Harcourts and I would highly recommend both.
5.0
2022-02-07T05:40:55+00:00

John

Melbourne, Buyer

Purchasing through Courtney was a great experience. Her professionalism, knowledge and enthusiasm for the property was so far beyond anything I experienced with agents representing other properties and there is absolutely no question that her regular and respectful communication (without being pushy or too 'salesy') kept me interested and resulted in the eventual purchase/sale, and the excellent service didn't end when the contract was signed. It was a pleasure to deal with Courtney and Harcourts and I would highly recommend both.

Truly amazing

I’ve been using Harcourts for about 18 months now and they’re amazing! Mikaele is the best property manager I could ask for. She keeps me up to date with everything happening with the property and securing tenants. She makes having a rental property so easy and it’s one less thing to think about.
5.0
2022-07-18T06:04:16+00:00

Emily - Hawthorn Landlord

I’ve been using Harcourts for about 18 months now and they’re amazing! Mikaele is the best property manager I could ask for. She keeps me up to date with everything happening with the property and securing tenants. She makes having a rental property so easy and it’s one less thing to think about.

Professional agent

James is a very professional agent and displays his craft extremely well
We would use him again, should we do busisness in Melbourne
5.0
2018-08-22T05:20:25+00:00

Peter & Valerie

Melbourne Vendor

181 Exhibition Street, Melbourne
James is a very professional agent and displays his craft extremely well We would use him again, should we do busisness in Melbourne

The Best in the city

Mikaele, Danielle and Emma were great through and through. They were very prompt and professional with the emails and call backs. They attended to fixing pre existing issues with the property within a short period of time
2020-01-16T02:55:05+00:00

Simon

Melbourne Tenant

29 Market Street, Melbourne
Mikaele, Danielle and Emma were great through and through. They were very prompt and professional with the emails and call backs. They attended to fixing pre existing issues with the property within a short period of time

Painless experience

First time renter and the experience was painless and personable. The ability to book online appointments and communication was regular and timely.
5.0
2021-08-03T03:35:24+00:00

David

Hotham Street Tenant

First time renter and the experience was painless and personable. The ability to book online appointments and communication was regular and timely.

Awesome attention to customers

Dionne is the loveliest and most patient person and agent I have dealt with. Her advice are valid and well researched and we are so pleased with her efforts. Great Communication at all time. Have recommended my friends to use her and will use her Services again!
5.0
2020-06-22T03:19:40+00:00

Jo & Victor - Russell Street Vendor

Dionne is the loveliest and most patient person and agent I have dealt with. Her advice are valid and well researched and we are so pleased with her efforts. Great Communication at all time. Have recommended my friends to use her and will use her Services again!

Professional Agent

I found James Edmundson to be professional, knowledgeable in his field and very good communicator. I would not hesitate to use him again in either buying or selling a property in Melbourne.
5.0
2018-08-22T05:06:19+00:00

Shawqi

Vendor - Melbourne

I found James Edmundson to be professional, knowledgeable in his field and very good communicator. I would not hesitate to use him again in either buying or selling a property in Melbourne.

Fabulous to deal with

Couldn’t be happier with the fast and efficient services this agency provides. You are in good hands with the Harcourts team
5.0
2022-07-18T06:07:34+00:00

Susie - Downie Street Landlord

Couldn’t be happier with the fast and efficient services this agency provides. You are in good hands with the Harcourts team

Very Personable and Understanding

Having dealt with a great array of different agents along my property search, Courtney stood out as a kind and extremely approachable sales person. She was not pushy and was able to answer any questions I needed, ultimately creating a comfortable environment in order for my first property venture.
5.0
2023-05-30T05:05:50+00:00

Denny

Melbourne Buyer

Having dealt with a great array of different agents along my property search, Courtney stood out as a kind and extremely approachable sales person. She was not pushy and was able to answer any questions I needed, ultimately creating a comfortable environment in order for my first property venture.

Awesome attention to customers

Dionne is the loveliest and most patient person and agent I have dealt with. Her advice are valid and well researched and we are so pleased with her efforts. Great Communication at all time. Have recommended my friends to use her and will use her Services again!
5.0
2021-08-03T00:21:39+00:00

Jo & Victor

Russell Street Vendor

Dionne is the loveliest and most patient person and agent I have dealt with. Her advice are valid and well researched and we are so pleased with her efforts. Great Communication at all time. Have recommended my friends to use her and will use her Services again!

Dionne Wilson an exemplar, model selling agent and skilled operator

It was our good fortune to choose Dionne and her team to sell our apartment at the end of a taxing 2021 with Covid lockdowns etc.
Both Dionne and Courtney, ably backed up with her support team including the stylist, provided a comprehensive and well-orchestrated campaign which exceeded our expectations for service and attention to detail, especially in keeping us in the loop throughout the campaign and well informed re progress and any leads and developments.
I would strongly recommend choosing Dionne and Harcourts as an agent of choice if you are looking for a professional and experienced sales team. Dionne’s engagement with the customer and service orientation is only exceeded by her charm and personality. She actually listens to the client and actively engages them in the sales process.
5.0
2023-05-30T05:56:31+00:00

John & Nicola

40/64 Fitzroy St, St Kilda

It was our good fortune to choose Dionne and her team to sell our apartment at the end of a taxing 2021 with Covid lockdowns etc. Both Dionne and Courtney, ably backed up with her support team including the stylist, provided a comprehensive and well-orchestrated campaign which exceeded our expectations for service and attention to detail, especially in keeping us in the loop throughout the campaign and well informed re progress and any leads and developments. I would strongly recommend choosing Dionne and Harcourts as an agent of choice if you are looking for a professional and experienced sales team. Dionne’s engagement with the customer and service orientation is only exceeded by her charm and personality. She actually listens to the client and actively engages them in the sales process.

Nothing to complain about

Everything was done really well! Nice and quick with the inspections, response, documentations. Upon lease signing, all of the relevant information was provided and explained.
5.0
2024-03-20T06:00:54+00:00

Ivan - Tenant

1 Exhibition St, Melbourne

Everything was done really well! Nice and quick with the inspections, response, documentations. Upon lease signing, all of the relevant information was provided and explained.

Fantastic experience

James was able to give a realistic estimate of what we could expect for our property. He gave a very clear description of the market strength and weaknesses, both of which he navigated extremely well. Additionally, he had to deal with a complex set of changing circumstances with access to the building for potential buyers. James maintained clear communication with us throughout the process and was able to get us a quick sale at our target price.
5.0
2020-01-16T02:43:10+00:00

Glen

Melbourne Vendor

James was able to give a realistic estimate of what we could expect for our property. He gave a very clear description of the market strength and weaknesses, both of which he navigated extremely well. Additionally, he had to deal with a complex set of changing circumstances with access to the building for potential buyers. James maintained clear communication with us throughout the process and was able to get us a quick sale at our target price.

First Time Leasing Property

This is the first time I have worked with property managers to lease my apartment and I couldn’t have felt more looked after.
From the initial meeting, Daniella was clear and great at communicating. She filled me with such confidence that Harcourts would do a phenomenal job that I didn’t bother to chat with any competitors.
The team went above and beyond to prepare the apartment, paying attention to the smallest details to ensure the highest level of care.
They kept me in the loop with constant updates and also made sure to motivate me on what I needed to do to get a tenant in quickly while still ensuring the property was in excellent condition.
Considering how much time and care they put into their communications with me before leasing, it felt like they should definitely have compensated them for their services but instead the team did not ask for a fee until they apartment was guaranteed to be leased out. Incredible service.
I am very grateful to have found this team and have full confidence leaving my property in their hands.
Thank you Harcourts Melbourne City!
5.0
2024-02-26T06:08:17+00:00

Caroline - Landlord

2107/25 Wills Street, Melbourne

This is the first time I have worked with property managers to lease my apartment and I couldn’t have felt more looked after. From the initial meeting, Daniella was clear and great at communicating. She filled me with such confidence that Harcourts would do a phenomenal job that I didn’t bother to chat with any competitors. The team went above and beyond to prepare the apartment, paying attention to the smallest details to ensure the highest level of care. They kept me in the loop with constant updates and also made sure to motivate me on what I needed to do to get a tenant in quickly while still ensuring the property was in excellent condition. Considering how much time and care they put into their communications with me before leasing, it felt like they should definitely have compensated them for their services but instead the team did not ask for a fee until they apartment was guaranteed to be leased out. Incredible service. I am very grateful to have found this team and have full confidence leaving my property in their hands. Thank you Harcourts Melbourne City!

Exceptional service!!!

10/10 for service and commitment!
5.0
2024-03-14T05:36:07+00:00

Evie - Landlord

25 Wills St, Melbourne

10/10 for service and commitment!

Exceptional service

I have recently started renting an apartment in Melbourne through Mikaele Honsnell. Throughout the rental process Mikaele has been very supportive and gone out of her way to help ensure all our concerns were addressed in a prompt manner. She has been professional and transparent in her communications and welcoming in her dealings with my daughter who is a first time renter. The apartment was in an excellent condition when we moved in and Mikaele has since helped to facilitate the resolution of a number of small, initial requests which has helped make the move and rental process seamless. The Hartcourts rental systems are easy to use. I would readily recommend Mikaele and Harcourts to people I know based on our exceptional service experience.
5.0
2022-07-18T06:02:36+00:00

Bruce - Collins Street Tenant

I have recently started renting an apartment in Melbourne through Mikaele Honsnell. Throughout the rental process Mikaele has been very supportive and gone out of her way to help ensure all our concerns were addressed in a prompt manner. She has been professional and transparent in her communications and welcoming in her dealings with my daughter who is a first time renter. The apartment was in an excellent condition when we moved in and Mikaele has since helped to facilitate the resolution of a number of small, initial requests which has helped make the move and rental process seamless. The Hartcourts rental systems are easy to use. I would readily recommend Mikaele and Harcourts to people I know based on our exceptional service experience.

Care , excellence and attention to detail.

Simply the best real estate experience I have ever had . Both here and the U.K.. She is a delight.
5.0
2021-08-02T06:07:41+00:00

John & Barbara

East Melbourne Vendors

Simply the best real estate experience I have ever had . Both here and the U.K.. She is a delight.

First Home Buyers

This was our first home purchase and Dionne was very informative and had an answer for all our questions. Dionne guided us through this process with ease and made us feel very comfortable! Thank you to Dionne and the Hardcourts Melbourne City Team for making our first purchase this easy.
5.0
2023-05-30T06:03:07+00:00

Alex & Taylor

Melbourne Buyers

This was our first home purchase and Dionne was very informative and had an answer for all our questions. Dionne guided us through this process with ease and made us feel very comfortable! Thank you to Dionne and the Hardcourts Melbourne City Team for making our first purchase this easy.

Excellent Service

I would highly recommend Rhiannon as your selling agent, we have sold over 18 properties in the past. Rhiannon's love and knowledge of the Melbourne market truly shined through, they way that she understood what we wanted and also understood what the buyers required she paired it up perfectly, we had a great result in the end.
5.0
2023-05-30T05:27:51+00:00

Julie

29/300 King Street, Melbourne

I would highly recommend Rhiannon as your selling agent, we have sold over 18 properties in the past. Rhiannon's love and knowledge of the Melbourne market truly shined through, they way that she understood what we wanted and also understood what the buyers required she paired it up perfectly, we had a great result in the end.

Good service

Found a tenant as soon as possible - very happy
5.0
2021-08-03T02:29:47+00:00

Robert

Hotham Street landlord

Found a tenant as soon as possible - very happy

Delivered on every promise – Fantastic result

I was lucky to be referred to Dionne while searching for our next property. Dionne offered expertise in many area's including marketing/sales strategy, complete handling of tenants in our leased property, and most importantly saw significantly higher $ value in our home over multiple other agents appraisals. She then delivered on a sale price in excess of our expectations with a quick seamless sale process. We couldn't have been happier and would highly recommend you to have Dionne handle the sale of your property.
5.0
2019-07-10T21:46:47+00:00

Grant

Little Collins Street Vendor

I was lucky to be referred to Dionne while searching for our next property. Dionne offered expertise in many area's including marketing/sales strategy, complete handling of tenants in our leased property, and most importantly saw significantly higher $ value in our home over multiple other agents appraisals. She then delivered on a sale price in excess of our expectations with a quick seamless sale process. We couldn't have been happier and would highly recommend you to have Dionne handle the sale of your property.

Great Agent

Rhiannon is really professional and extremely knowledgeable in the business. She has been helping me with buys and sales, and both got good result. She is patient in listening customer's requirements and has great attention to details.

I will recommend anyone to choose her as your agent.
5.0
2020-11-23T23:45:29+00:00

Joey

11 Cohen Place, Melbourne - Vendor

Rhiannon is really professional and extremely knowledgeable in the business. She has been helping me with buys and sales, and both got good result. She is patient in listening customer's requirements and has great attention to details. I will recommend anyone to choose her as your agent.

Excellent support

We moved from somewhere we had a poor relationship with the agent and it's made a huge difference. The agents have been proactive, responsive and helpful all the way
5.0
2021-08-03T03:39:45+00:00

Ben

Dodds Street tenant

We moved from somewhere we had a poor relationship with the agent and it's made a huge difference. The agents have been proactive, responsive and helpful all the way

Definitely 10 out of 10

Great communication so much knowledge .
Pleasure to do business.ONE of the best agent in the city ,great sense of humour .
5.0
2021-08-03T00:53:32+00:00

Steve

Flinders Lane Vendor

Great communication so much knowledge . Pleasure to do business.ONE of the best agent in the city ,great sense of humour .

A great experience despite lockdown messing up the plan

Excellent experience using Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and I’d happily use Dionne again.
5.0
2022-02-07T05:25:56+00:00

Juliette

243 Collins St, Vendor

Excellent experience using Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and I’d happily use Dionne again.

Dionne is a positive, engaging and well informed professional.

Dionne demonstrated a high standard of professionalism at all times with an excellent knowledge and understanding of the property and location we had an interest. Her communications skills were exemplary and it was a pleasure to be supported by her through this process.
5.0
2022-02-07T05:19:26+00:00

Deidre

155 Swanston St Melbourne, Buyer

Dionne demonstrated a high standard of professionalism at all times with an excellent knowledge and understanding of the property and location we had an interest. Her communications skills were exemplary and it was a pleasure to be supported by her through this process.

Very good and professional service

Harcourts found us a new tenant very quickly and the handover process was seamless. Very detailed condition report provided. Very happy.
2020-06-18T02:52:31+00:00

Robert - Hotham Street Landlord

Harcourts found us a new tenant very quickly and the handover process was seamless. Very detailed condition report provided. Very happy.

Great: very swift appointment, approvals and repairs

Brilliant experience. As someone who's been out of the rental game as a tenant for (oof, 15 years!), I was more than a little green about what to do and expect. Mikaele was incredibly prompt on appointments, getting me through the property and following up on my application. Was paid up on bond and 3 months within 48 hours of asking for an appointment and in the property in under 5 days with repair work she identified already booked in. Really appreciated the efficiency and professionalism, particularly in trying, Melbourne-COVID conditions.
5.0
2021-08-03T04:18:13+00:00

Rachael

Collins Street Tenant

Brilliant experience. As someone who's been out of the rental game as a tenant for (oof, 15 years!), I was more than a little green about what to do and expect. Mikaele was incredibly prompt on appointments, getting me through the property and following up on my application. Was paid up on bond and 3 months within 48 hours of asking for an appointment and in the property in under 5 days with repair work she identified already booked in. Really appreciated the efficiency and professionalism, particularly in trying, Melbourne-COVID conditions.

Excellent result for CBD Heritage property

We picked James of Harcourts to sell our property for his intimate knowledge of the Melbourne CDB heritage market. Everything went exactly as James said it would and we were able to achieve a great result prior to auction. James is an excellent communicator, and kept us well informed at all stages of the process.
5.0
2019-07-10T21:43:42+00:00

Michael

Flinders Lane Vendor

We picked James of Harcourts to sell our property for his intimate knowledge of the Melbourne CDB heritage market. Everything went exactly as James said it would and we were able to achieve a great result prior to auction. James is an excellent communicator, and kept us well informed at all stages of the process.

Happy to recommend Harcourts Melbourne City

Our city properties are managed by Mikaele Horsnell. She is professional and knowledgeable. She responds to enquiries promptly and I am happy to trust her to manage our properties. I would happily recommend Harcourts Melbourne City to care for your investment property.
5.0
2022-02-07T06:03:52+00:00

Lynn

30 Russell St, Landlord

Our city properties are managed by Mikaele Horsnell. She is professional and knowledgeable. She responds to enquiries promptly and I am happy to trust her to manage our properties. I would happily recommend Harcourts Melbourne City to care for your investment property.

Definitely recommend this agency

They are really very professional, responsible and their difference from other agencies is that they solve the problems immediately, I have been working with them since about the covid period and I will continue to work with them.
5.0
2024-03-14T05:37:30+00:00

Recep - Tenant

250 Elizabeth Street, Melbourne

They are really very professional, responsible and their difference from other agencies is that they solve the problems immediately, I have been working with them since about the covid period and I will continue to work with them.

exceptional agents

Once again Mikaele Horsnell has excelled in finding a good tenant for us in a very short time. Kept us well informed after every viewing. We have no hesitation in recommending Mikaele. Great work.
5.0
2021-08-03T04:54:12+00:00

Cathie

Elizabeth Street Landlord

Once again Mikaele Horsnell has excelled in finding a good tenant for us in a very short time. Kept us well informed after every viewing. We have no hesitation in recommending Mikaele. Great work.

CARING & EFFICIENT TEAM AT HARCOURTS

Great Team at HARCOURTS! We switched from another agency for better service and that's what we got! Higher rent, caring and efficient Property Management and rental income always on time! Couldn't ask for anything more!
5.0
2018-10-08T04:39:23+00:00

Edward - Southbank Landlord

Great Team at HARCOURTS! We switched from another agency for better service and that's what we got! Higher rent, caring and efficient Property Management and rental income always on time! Couldn't ask for anything more!

Exemplary customer service

We would like to commend Rhiannon East for her professionalism in the process of selling the investment unit we were buying.
We met Rhiannon during the inspection time when we were searching for an investment property to purchase. Rhiannon was pleasant and helpful but not pushy. She answered our queries with much patience and provided additional information to assist us in decision making. Once we made the decision to proceed, Rhiannon played an important role in the communications between the vendor and us. She kept us updated regularly.
Rhiannon has shown her commitment to excellence and dedication to customer service. We would not hesitate in recommending her to anyone.
5.0
2020-11-23T23:25:20+00:00

Sherri-Didi

601 Little Lonsdale Street - Purchaser

We would like to commend Rhiannon East for her professionalism in the process of selling the investment unit we were buying. We met Rhiannon during the inspection time when we were searching for an investment property to purchase. Rhiannon was pleasant and helpful but not pushy. She answered our queries with much patience and provided additional information to assist us in decision making. Once we made the decision to proceed, Rhiannon played an important role in the communications between the vendor and us. She kept us updated regularly. Rhiannon has shown her commitment to excellence and dedication to customer service. We would not hesitate in recommending her to anyone.

SALE WHILE IN LOCKDOWN!

While deciding to sell our Art Deco apartment in the CBD a trusted friend recommended we seriously look at the Harcourts CBD franchise run by Dionne and her team to bring it to market.
After a short interview with Dionne and her team it was apparent they would handle the sale.
Our campaign was launched just before the covid19 became a concern but almost immediately had a very adverse affect across the entire realestate market with the government imposed restrictions.
Dionne and her team faced with enormous difficulties met them head on with a strong ongoing campaign resulting in the sale which was beyond our expectations. Our apartment was sold within the promised price range with an added short settlement and unconditional terms to make it perfect.
Dionne clearly demonstrated to me that they are both at the top of their game and professional handling of the campaign are both beyond reproach.

My Wife and I thank you.
5.0
2020-06-22T03:16:32+00:00

Angelo & Olga - Queen Street Vendors

While deciding to sell our Art Deco apartment in the CBD a trusted friend recommended we seriously look at the Harcourts CBD franchise run by Dionne and her team to bring it to market. After a short interview with Dionne and her team it was apparent they would handle the sale. Our campaign was launched just before the covid19 became a concern but almost immediately had a very adverse affect across the entire realestate market with the government imposed restrictions. Dionne and her team faced with enormous difficulties met them head on with a strong ongoing campaign resulting in the sale which was beyond our expectations. Our apartment was sold within the promised price range with an added short settlement and unconditional terms to make it perfect. Dionne clearly demonstrated to me that they are both at the top of their game and professional handling of the campaign are both beyond reproach. My Wife and I thank you.

Amazing service all round

We were looking for a heritage apartment in the city for over 6 months, it was a hard and exhausting process, although Rhiannon and Harcourts team made it such a breeze. Rhiannon and the team checked in weekly sending updates on properties we would be interested in looking at. They always welcomed us to every property with smiles and useful advice. We found our dream home based on one of their recommendations, they helped us through the whole process coaching us through the first home buyers process. They are an amazing bunch of people and especially Rhiannon who went the extra mile to give us and out puppy our dream apartment. We are so happy and grateful for all the help along the way.
5.0
2022-02-07T05:08:06+00:00

Therese & Gary

422 Collins St, Buyer

We were looking for a heritage apartment in the city for over 6 months, it was a hard and exhausting process, although Rhiannon and Harcourts team made it such a breeze. Rhiannon and the team checked in weekly sending updates on properties we would be interested in looking at. They always welcomed us to every property with smiles and useful advice. We found our dream home based on one of their recommendations, they helped us through the whole process coaching us through the first home buyers process. They are an amazing bunch of people and especially Rhiannon who went the extra mile to give us and out puppy our dream apartment. We are so happy and grateful for all the help along the way.

Perfect experience

I recently inspected 3 apartments , and signed the lease to 1 of them with great ease. Mikaele was helpful with any questions, prompt with replying to any queries I had, and has continued to be since. Thankyou for making a normally painful process easy.
5.0
2021-08-03T04:51:22+00:00

Fergus

Market Street Tenant

I recently inspected 3 apartments , and signed the lease to 1 of them with great ease. Mikaele was helpful with any questions, prompt with replying to any queries I had, and has continued to be since. Thankyou for making a normally painful process easy.

Helpful and professional

Rhiannon helped us at every step in the purchasing process, keeping us well informed of the ongoing deadline sale and facilitating the negotiations between the parties. Would recommend to a friend!
5.0
2021-08-02T06:04:06+00:00

Daniel

Collins Street Buyer

Rhiannon helped us at every step in the purchasing process, keeping us well informed of the ongoing deadline sale and facilitating the negotiations between the parties. Would recommend to a friend!

Amazing Service and Professionalism

Courtney was fantastic in the sale of our apartment which turned out to take a longer than expected. Courtney was persistent, dedicated and no matter how things went always had an upbeat attitude and a dynamic approach. It's because of her approach I believe she was able to find the right buyer at a fair price. Seriously I cannot thank you enough.
5.0
2023-05-30T05:06:26+00:00

Craig - Vendor

506/115 Swanston St, Melbourne

Courtney was fantastic in the sale of our apartment which turned out to take a longer than expected. Courtney was persistent, dedicated and no matter how things went always had an upbeat attitude and a dynamic approach. It's because of her approach I believe she was able to find the right buyer at a fair price. Seriously I cannot thank you enough.

Always courteous and helpful

Jake was amazing to deal with and made the whole selling experience very easy for us. Always courteous and helpful, he took a huge weight off our shoulders (as we were living in another city at the time). Nothing was too much trouble for him. He clearly knows the market and is without a doubt the best agent we have ever dealt with and the only one we have ever been compelled to recommend.
5.0
2023-07-12T06:33:16+00:00

Yvonne and Rob - Vendors

Jake was amazing to deal with and made the whole selling experience very easy for us. Always courteous and helpful, he took a huge weight off our shoulders (as we were living in another city at the time). Nothing was too much trouble for him. He clearly knows the market and is without a doubt the best agent we have ever dealt with and the only one we have ever been compelled to recommend.

Great Agency!

Had a good experience with Harcourts. They have been extremely helpful and always a mail/call away.
5.0
2018-10-08T04:42:00+00:00

Aayushi - Melbourne Tenant

Had a good experience with Harcourts. They have been extremely helpful and always a mail/call away.

Fantastic Agency

Every person that I dealt with in Harcourts have been amazing, I first spoke with Chloe and she was extremely helpful in organising the viewings, when we had the viewing we met with Daniella and again she was super professional and helpful to us. Our agent now Mikaele has been very supportive and helpful as we have moved in. I will be recommending anyone who is renting to go through Harcourts.
5.0
2020-06-18T02:56:37+00:00

Aisling - Tenant

Every person that I dealt with in Harcourts have been amazing, I first spoke with Chloe and she was extremely helpful in organising the viewings, when we had the viewing we met with Daniella and again she was super professional and helpful to us. Our agent now Mikaele has been very supportive and helpful as we have moved in. I will be recommending anyone who is renting to go through Harcourts.

All great !

Mikaele is very professional and supportive.I like her attitude and cooperation.She is very positive and friendly.Thanks so much for all your help. I’ve found the agents I’ve dealt with to be solution oriented, responsive and proactive. I’m currently dealing with Mikaele who has been professional and effective throughout the process.
5.0
2022-02-07T06:02:22+00:00

Christine

565 Flinders St, Landlord

Mikaele is very professional and supportive.I like her attitude and cooperation.She is very positive and friendly.Thanks so much for all your help. I’ve found the agents I’ve dealt with to be solution oriented, responsive and proactive. I’m currently dealing with Mikaele who has been professional and effective throughout the process.

Professional Company

Our main contact with Harcourts Melbourne City has been with Daniella Ferraro in your Rental Department. In this time I have found Daniella to be extremely pleasant and accommodating at all times. She is always informative and prompt to attend to any issue at the property. Over the years we have had Property Managers look after our premises. I would have to say Daniella has been the most professional and efficient person in this regard and we could not recommend her more highly.
5.0
2018-10-08T05:09:28+00:00

Kerri - East Melbourne Landlord

211 Wellington Parade South, East Melbourne
Our main contact with Harcourts Melbourne City has been with Daniella Ferraro in your Rental Department. In this time I have found Daniella to be extremely pleasant and accommodating at all times. She is always informative and prompt to attend to any issue at the property. Over the years we have had Property Managers look after our premises. I would have to say Daniella has been the most professional and efficient person in this regard and we could not recommend her more highly.

Great agent

Mikaele is definitely a responsible agent who takes care of everything.
5.0
2021-08-03T05:00:59+00:00

Annie

Whitehorse Road Tenant

Mikaele is definitely a responsible agent who takes care of everything.

A Fabulous Agent

I met Dionne at several inspections she ran. She was always full of energy, on time, informative, and she followed up on every undertaking she made. She is a model agent.
2022-07-18T05:37:34+00:00

Damian - Little Collins Street Purchaser

I met Dionne at several inspections she ran. She was always full of energy, on time, informative, and she followed up on every undertaking she made. She is a model agent.

Very professional service

The agents at Harcourts Melbourne City have been excellent. Diligent, client-focussed, professional and knowledgeable about the market - both with respect to renting and selling in the Melbourne CBD. I have highly valued their advice and service.
5.0
2022-02-07T05:49:30+00:00

Kai

422 Collins St, Landlord

The agents at Harcourts Melbourne City have been excellent. Diligent, client-focussed, professional and knowledgeable about the market - both with respect to renting and selling in the Melbourne CBD. I have highly valued their advice and service.

Great Agency

The agent who helped me, Mikaele Horsnell was fantastic, and I had a very smooth experience. Definitely recommend
5.0
2022-02-07T06:08:11+00:00

Rosa

555 Flinders St, Tenant

The agent who helped me, Mikaele Horsnell was fantastic, and I had a very smooth experience. Definitely recommend

Always great sales results, she keen to work round the clock

Happy to recommend her to my family and friends. She is very professional, gives you right advice and always solve any query. Thanks Rhiannan. Well Done.
5.0
2020-11-23T23:44:00+00:00

Kinga

7 Katherine Place, Melbourne - Vendor

Happy to recommend her to my family and friends. She is very professional, gives you right advice and always solve any query. Thanks Rhiannan. Well Done.

Complete professional

Dionne and staff were a pleasure to deal with, professional, responsive and went beyond in level of service provided. Have no hesitation strongly recommending.
5.0
2021-08-03T00:43:24+00:00

Hugh

Collins Street Buyer

Dionne and staff were a pleasure to deal with, professional, responsive and went beyond in level of service provided. Have no hesitation strongly recommending.

Straightforward and easy

Rhiannon was very up front and easy to deal with. She answered all my questions promptly and was very helpful throughout the whole process.
5.0
2022-02-07T04:57:58+00:00

Oliver

28 Little Lonsdale, Buyer

Rhiannon was very up front and easy to deal with. She answered all my questions promptly and was very helpful throughout the whole process.

Professional & Helpful

Dionne was very efficient and went the extra mile to clear my queries about the building/property. I greatly appreciate her professionalism and would not hesitate to recommend her company's real estate services. This experience has been extremely smooth and well-facilitated. Thanks Dionne!
5.0
2021-08-03T00:16:30+00:00

Jyssica

Little Collins Street Buyer

Dionne was very efficient and went the extra mile to clear my queries about the building/property. I greatly appreciate her professionalism and would not hesitate to recommend her company's real estate services. This experience has been extremely smooth and well-facilitated. Thanks Dionne!

Excellent customer service!

I've started leasing a city apartment from Harcourts Melbourne City since late June 2021, and I must say I'm very impressed with the fantastic customer service I've experienced thus far. The entire process happened during pandemic with lock-downs and restrictions in place, however; from the first contact to our ongoing comms after I leased the place, my agent Mikaele Horsnell, has always been very helpful, friendly, knowledgeable, accommodating, punctual and very responsive to many emails and calls I've made. Her ongoing help and support made this difficult process seamless, easy and pain free. Also, the cool software application they use for the condition report to record a video and pictures, and then get the tenant to review and get everything sorted online makes it very easy and effective for us tenants. Highly recommend Harcourts Melbourne City to everyone who are looking for a great service.
5.0
2021-08-03T05:06:47+00:00

Baris

Market Street Tenant

I've started leasing a city apartment from Harcourts Melbourne City since late June 2021, and I must say I'm very impressed with the fantastic customer service I've experienced thus far. The entire process happened during pandemic with lock-downs and restrictions in place, however; from the first contact to our ongoing comms after I leased the place, my agent Mikaele Horsnell, has always been very helpful, friendly, knowledgeable, accommodating, punctual and very responsive to many emails and calls I've made. Her ongoing help and support made this difficult process seamless, easy and pain free. Also, the cool software application they use for the condition report to record a video and pictures, and then get the tenant to review and get everything sorted online makes it very easy and effective for us tenants. Highly recommend Harcourts Melbourne City to everyone who are looking for a great service.

Exceptional Service

After moving our properties to Harcourts Management Team and in particular Mikaele. The service and attention to detail has been exceptional.
5.0
2022-07-18T06:05:49+00:00

George - Russell Street Landlord

After moving our properties to Harcourts Management Team and in particular Mikaele. The service and attention to detail has been exceptional.

Efficient & Professional

James has been most helpful in selling my apartment quickly, efficiently and for a good price. I am happy to recommend James!!
5.0
2020-01-16T02:48:27+00:00

Valerie

Melbourne Vendor

James has been most helpful in selling my apartment quickly, efficiently and for a good price. I am happy to recommend James!!

Great Agency

They are a very welcoming, professional and efficient and high standards agency. I am actually the lucky one to be using their services, thankyou.
5.0
2020-05-04T00:42:08+00:00

Andrew - Prahran Landlord

They are a very welcoming, professional and efficient and high standards agency. I am actually the lucky one to be using their services, thankyou.

Outstanding Support

Darren and Annalise were very helpful throughout the entire process. Updates and approval were quite fast considering I just moved from another country, and I had not encountered any issues during my transfer. Would highly recommend them.
5.0
2023-05-30T06:06:08+00:00

Ronnie Dela Cruz

Carlton Tenant

Darren and Annalise were very helpful throughout the entire process. Updates and approval were quite fast considering I just moved from another country, and I had not encountered any issues during my transfer. Would highly recommend them.

Rest assured with Harcourts Melbourne City

Just overall great service from Mikaele and the team at Harcourts Melbourne City.
Great communication (calls/emails).
Diligent inspections and reports of your property.
Good advice on market movement/pricing/regulations.
Manages all issues on your behave.
In short, she just makes it super easy for the landlord.
5.0
2022-07-14T07:29:18+00:00

Gerhard - South Yarra Landlord

Just overall great service from Mikaele and the team at Harcourts Melbourne City. Great communication (calls/emails). Diligent inspections and reports of your property. Good advice on market movement/pricing/regulations. Manages all issues on your behave. In short, she just makes it super easy for the landlord.

Positive vibes

Mikaele Horsnell was professional, patient and extremely helpful while I negotiated my tenancy agreement during a (outside influenced) stressful time.
5.0
2021-08-03T04:56:43+00:00

Maureen

Sturt Street Tenant

Mikaele Horsnell was professional, patient and extremely helpful while I negotiated my tenancy agreement during a (outside influenced) stressful time.

An exceptional team

Dionne and her team have been exceptional to work with. We have appreciated Dionne's knowledge, skills and competence throughout, and the professionalism of her team. We would definitely return to Dionne and team for any future property transactions.
5.0
2020-01-16T02:39:27+00:00

Tim & Kristina

Melbourne Purchasers

Dionne and her team have been exceptional to work with. We have appreciated Dionne's knowledge, skills and competence throughout, and the professionalism of her team. We would definitely return to Dionne and team for any future property transactions.

Great agency

We found the service to be excellent. Tara is very kind and pleasant, she is always attentive to our questions and responds quickly in a very friendly way. Thank you for the service we are very happy in our new home.
5.0
2020-05-04T00:35:03+00:00

Laura - Hotham Street Tenant

We found the service to be excellent. Tara is very kind and pleasant, she is always attentive to our questions and responds quickly in a very friendly way. Thank you for the service we are very happy in our new home.

Consistent Care

Harcourts have handled my rental property for the past few years and have been a delight to deal with. Mikaele has given timely advice on how to maximise my return and kept me abreast of how my unit it presenting.
5.0
2019-07-10T06:41:59+00:00

James

Little Collins Street Landlord

Harcourts have handled my rental property for the past few years and have been a delight to deal with. Mikaele has given timely advice on how to maximise my return and kept me abreast of how my unit it presenting.

Excellent Agent, Cannot Fault!

James was so helpful and knows the CBD market inside out! James is a good communicator and his advice was spot on, we had a smooth, hassle free experience in selling our apartment and everything went according to the plan. Very happy with auction result too, Dionne you are a star!
5.0
2018-08-22T05:22:25+00:00

Elizabeth & Bill

Melbourne Vendor

James was so helpful and knows the CBD market inside out! James is a good communicator and his advice was spot on, we had a smooth, hassle free experience in selling our apartment and everything went according to the plan. Very happy with auction result too, Dionne you are a star!

Stress free property management! Best 5 years ever.

Hi All, Mikaele has been looking after my property for close to 5 years now and the service has been AMAZING. The property has been through a FIRE, a carpet moth infestation, painting, new furniture, multiple tenants and general maintenance.... all of which have caused me ZERO STRESS. Their service is professional and I would recommend everyone to hire them. So So So grateful for the service Mikaele has provided and will be a long term client of theirs. Thank you.
5.0
2019-07-10T06:34:50+00:00

Johann

Spencer Street Landlord

Hi All, Mikaele has been looking after my property for close to 5 years now and the service has been AMAZING. The property has been through a FIRE, a carpet moth infestation, painting, new furniture, multiple tenants and general maintenance.... all of which have caused me ZERO STRESS. Their service is professional and I would recommend everyone to hire them. So So So grateful for the service Mikaele has provided and will be a long term client of theirs. Thank you.

Harcourts know their market.

Harcourts know their market, price and audience. 5 stars across everything except for communication, that could be improved by simultaneous sms when emailing.
5.0
2018-08-27T00:27:03+00:00

M Richards

Melbourne Landlord

Harcourts know their market, price and audience. 5 stars across everything except for communication, that could be improved by simultaneous sms when emailing.

Incredibly Helpful

Jake is incredibly helpful and quick to respond, no question is too big or too small!
5.0
2023-07-11T06:56:55+00:00

Alexandra - Melbourne Buyer

Jake is incredibly helpful and quick to respond, no question is too big or too small!

Selling in a tough unit market

Even finding someone to purchase our unit was a magnificent effort by Rhiannon, covid may have made the market surge in homes but decimated inner city apartments sales and it was through her persistence and knowledge that we were able to obtain a purchaser . Well done Rhiannon we thankyou
5.0
2022-02-07T05:05:57+00:00

Shane

45 Clarmont St South Yarra, Vendor

Even finding someone to purchase our unit was a magnificent effort by Rhiannon, covid may have made the market surge in homes but decimated inner city apartments sales and it was through her persistence and knowledge that we were able to obtain a purchaser . Well done Rhiannon we thankyou

Excellent experience

prospective buyers (such as myself) - I found her to be a straight-shooter, really quick at managing communication between the vendor and myself, and she was constantly managing expectations - this made it relatively easy to purchase the apartment listed by Courtney in a time when there was a myriad of other opportunities. I'd be very happy for Courtney to represent me when selling any of my property, well done.
5.0
2022-02-07T05:39:02+00:00

Kate

399 Bourke St, Buyer

prospective buyers (such as myself) - I found her to be a straight-shooter, really quick at managing communication between the vendor and myself, and she was constantly managing expectations - this made it relatively easy to purchase the apartment listed by Courtney in a time when there was a myriad of other opportunities. I'd be very happy for Courtney to represent me when selling any of my property, well done.

Buying a townhouse and then selling an apartment

James was very knowledgeable about the local market and property values despite the market downturn. Our only objection was that a silent auction was held after the initial offers were considered and we felt this was not transparent to all involved. After securing the desired property his advice to delay the public listing of our property because we were to travel overseas, was correct . He obviously has a very large list of clients on his books and his tactics paid off as we were able to settle prior to auction at a price with which we were very happy. To finalise the legalities while overseas was extremely helpful in arranging settlement.
5.0
2019-07-10T21:45:24+00:00

Marilyn & Rodney

Wellington Parade South Vendors

211 Wellington Parade South, East Melbourne
James was very knowledgeable about the local market and property values despite the market downturn. Our only objection was that a silent auction was held after the initial offers were considered and we felt this was not transparent to all involved. After securing the desired property his advice to delay the public listing of our property because we were to travel overseas, was correct . He obviously has a very large list of clients on his books and his tactics paid off as we were able to settle prior to auction at a price with which we were very happy. To finalise the legalities while overseas was extremely helpful in arranging settlement.

Outstanding Realtor

Thank you for Rhiannon's expert assistance in securing a first home for our son. The purchasing process has been smooth from the start till the settlement. Rhiannon's response to our queries has been timely and accurate. Her knowledge in the property that my son is interested in is impressive. I would recommend Rhiannon to my friends to purchase or sell a property. With Appreciation, Ken Lai.
5.0
2020-11-23T23:36:46+00:00

Ken

241 City Road, Southbank - Buyer

Thank you for Rhiannon's expert assistance in securing a first home for our son. The purchasing process has been smooth from the start till the settlement. Rhiannon's response to our queries has been timely and accurate. Her knowledge in the property that my son is interested in is impressive. I would recommend Rhiannon to my friends to purchase or sell a property. With Appreciation, Ken Lai.

Outstanding Agent

Dionne has been amazing throughout the sale process, communication was exceptional. Always kept in the loop all the way. Thank you so much for everything you and the team have done.
5.0
2021-08-03T00:46:52+00:00

Vince

Russell Street Vendor

Dionne has been amazing throughout the sale process, communication was exceptional. Always kept in the loop all the way. Thank you so much for everything you and the team have done.

Great Agency – efficient and professional

Mikaele was a fantastic agent during inspections and throughout the application process. Prompt and professional.
5.0
2021-08-03T04:52:53+00:00

Mark

Collins Street Tenant

Mikaele was a fantastic agent during inspections and throughout the application process. Prompt and professional.

Highly Recommended

Very professional agent, good communication skills. It was pleasure to deal with Dionne during the sale of our property. Thank you
5.0
2018-11-27T03:49:04+00:00

Lidia - Carlton Vendor

Very professional agent, good communication skills. It was pleasure to deal with Dionne during the sale of our property. Thank you

Professional agency with amazing staff!

Thankyou Mikaele for your outstanding service and always being there to assist me with any questions and helping every way you can.
I appreciate your hard work and professionalism.
5.0
2021-08-03T04:58:54+00:00

Anna

Little Collins Street Landlord

Thankyou Mikaele for your outstanding service and always being there to assist me with any questions and helping every way you can. I appreciate your hard work and professionalism.

Thanks to Ms. Mikaele Horsnell and Mr. Lliam Milkins

A very good experience.
I'm currently living in a rental that I got through Harcourts Melbourne City, I really like the environment here, it's quiet and charming.
In particular, I am from abroad and my English is not good. Ms. Mikaele Horsnell and Mr. Lliam Milkins have good market knowledge, communication and professionalism. When they communicate with me on the phone or email, they show With full patience and care, I made the process of renting a house very smooth. I am very grateful to them.
5.0
2023-05-30T06:11:20+00:00

Huiqiang Lu

East Melbourne Tenant

A very good experience. I'm currently living in a rental that I got through Harcourts Melbourne City, I really like the environment here, it's quiet and charming. In particular, I am from abroad and my English is not good. Ms. Mikaele Horsnell and Mr. Lliam Milkins have good market knowledge, communication and professionalism. When they communicate with me on the phone or email, they show With full patience and care, I made the process of renting a house very smooth. I am very grateful to them.

Very knowledgeable and professional

I found Dionne (and Courtney) to be very approachable and professional, whilst still being down to earth which is what I needed whilst I went through my first home buying journey. I wanted a unique property in the CBD and the team are obviously very passionate and knowledgeable about the buildings and properties they deal with. I managed to buy my dream heritage apartment and would definitely work with them again when buying or selling in the future!
5.0
2022-07-18T05:59:35+00:00

Dana - Melbourne Vendor

I found Dionne (and Courtney) to be very approachable and professional, whilst still being down to earth which is what I needed whilst I went through my first home buying journey. I wanted a unique property in the CBD and the team are obviously very passionate and knowledgeable about the buildings and properties they deal with. I managed to buy my dream heritage apartment and would definitely work with them again when buying or selling in the future!

Very knowledgable and good communication

Dionne was very good and obviously an expert in Melbourne CBD heritage apartments. I appreciated her service, knowledge and honest assessments.
5.0
2021-08-03T00:20:23+00:00

Constantine

Russell Street Buyer

Dionne was very good and obviously an expert in Melbourne CBD heritage apartments. I appreciated her service, knowledge and honest assessments.

Mikaele is a legend

We have had bad experiences with other agents who have tended to treat their rental responsibilities as a necessary but irritating side of their business. So we have been pleasantly surprised that Harcourts obviously regards rental management as important. We particularly appreciated your prompt demonstration of that commitment at the beginning of the pandemic.
Even before that , we had considered writing proactively to you to praise the services offered by Mikaele Horsnell. Ironically, Mikaele often has bad news for us (eg tenants leaving, features needing replacement etc.) but we have always been impressed by her honesty, pleasant manner, willingness to keep us fully informed and helpfulness. Presumably these are characteristics advocated and endorsed by the agency, so you can be assured that she represents them admirably. Long may it continue!
5.0
2022-07-18T06:06:35+00:00

Yoko - Southbank Landlord

We have had bad experiences with other agents who have tended to treat their rental responsibilities as a necessary but irritating side of their business. So we have been pleasantly surprised that Harcourts obviously regards rental management as important. We particularly appreciated your prompt demonstration of that commitment at the beginning of the pandemic. Even before that , we had considered writing proactively to you to praise the services offered by Mikaele Horsnell. Ironically, Mikaele often has bad news for us (eg tenants leaving, features needing replacement etc.) but we have always been impressed by her honesty, pleasant manner, willingness to keep us fully informed and helpfulness. Presumably these are characteristics advocated and endorsed by the agency, so you can be assured that she represents them admirably. Long may it continue!

Always proactive and reliable

Best relationship I have ever had with a rental agency. They are professional, committed and dedicated to delivering the best service possible for both the owner and the tenant
5.0
2024-03-15T02:45:02+00:00
Joy - Landlord
562 Little Bourke Street, Melbourne
Best relationship I have ever had with a rental agency. They are professional, committed and dedicated to delivering the best service possible for both the owner and the tenant

Great and personable

Having just moved country from a place that can be a little hostile to renters the team at Harcourts were such a breath of fresh air with their friendly and helpful approach. we love our new place.
5.0
2019-07-10T06:13:44+00:00

Richard

Anthony Street Tenant

Having just moved country from a place that can be a little hostile to renters the team at Harcourts were such a breath of fresh air with their friendly and helpful approach. we love our new place.

Best service!

My housemate and I had the pleasure of meeting Mikaele at an apartment we were looking at. After telling her we were definitely interested , she confirmed with us within the week that our application was successful! Leading up to the confirmation she communicated so clearly with us and went above and beyond to get everything done as soon as quickly as possible! We are super grateful for her service!
5.0
2021-08-03T04:34:04+00:00

Olivia

Mitford Street Tenant

My housemate and I had the pleasure of meeting Mikaele at an apartment we were looking at. After telling her we were definitely interested , she confirmed with us within the week that our application was successful! Leading up to the confirmation she communicated so clearly with us and went above and beyond to get everything done as soon as quickly as possible! We are super grateful for her service!

Great Agency

Amazing customer service. Everyone has been so helpful, kind and efficient!
5.0
2022-02-07T05:55:46+00:00

Nicole

1 Ehibition St, Tenant

Amazing customer service. Everyone has been so helpful, kind and efficient!

An absolute joy to deal with

Over my house hunting journey, I got to deal with dozens of real estate agents. Sadly most of them were at best, annoying and at worst treated me as a sales target or a complete idiot. Rhiannon was incredibly professional, highly knowledgeable about the area and place I was looking at. Never tried to rush me when I had extra questions. She's also just really nice to deal with and got me over the line in terms of the purchase. Will be using her for any future purchases or sales.
5.0
2022-02-07T04:59:26+00:00

Michael

41 Manningham St Parkville, Buyer

 

 

Over my house hunting journey, I got to deal with dozens of real estate agents. Sadly most of them were at best, annoying and at worst treated me as a sales target or a complete idiot. Rhiannon was incredibly professional, highly knowledgeable about the area and place I was looking at. Never tried to rush me when I had extra questions. She's also just really nice to deal with and got me over the line in terms of the purchase. Will be using her for any future purchases or sales.

Professional and fast

5.0
2021-08-03T04:44:38+00:00

Alexander

Exhibition Street Tenant

Professional, personable, hard-working, achieving excellent results.

I am happy to provide a review for Dionne Wilson and her team at Harcourts Melbourne City (WHU) – Warehouse, Heritage, Unique. Through Dionne, I have sold a city heritage apartment at the corner of Queens and Collins Streets ... and also a Victorian Terrace in inner Melbourne.

Dionne and team were professional and approachable from first contact, through to sale. I have had occasion to work with a number of real estate agents of recent years and Dionne is head-and-shoulders above the rest.

Dionne produces a weekly emailed “promise report” which gives an update on all people who have made contact via phone, email, private inspections and open inspections together with a summary of what has transpired with each. After every open inspection, she makes a phone call to provide info on potential buyers’ feedback. Dionne does her homework and knows the area inside out and is therefore able to make people feel “at home.” I have been impressed with the way that she is able to look at a property … appreciate it for what it is … and then see ways in which it could be enhanced should buyers wish to engage in improvement.

Dionne is a “straight shooter” and does not engage in exaggerated or unrealistic talk. She is open and honest. I have been thoroughly satisfied with Dionne and her team’s work, from start to finish. Dionne and her team at Melbourne Harcourts City (WHU) are the obvious and best choice for people buying and selling in the city centre and the inner city of Melbourne.
5.0
2020-06-22T03:18:04+00:00

Pascal - North Melbourne Vendor

I am happy to provide a review for Dionne Wilson and her team at Harcourts Melbourne City (WHU) – Warehouse, Heritage, Unique. Through Dionne, I have sold a city heritage apartment at the corner of Queens and Collins Streets ... and also a Victorian Terrace in inner Melbourne. Dionne and team were professional and approachable from first contact, through to sale. I have had occasion to work with a number of real estate agents of recent years and Dionne is head-and-shoulders above the rest. Dionne produces a weekly emailed “promise report” which gives an update on all people who have made contact via phone, email, private inspections and open inspections together with a summary of what has transpired with each. After every open inspection, she makes a phone call to provide info on potential buyers’ feedback. Dionne does her homework and knows the area inside out and is therefore able to make people feel “at home.” I have been impressed with the way that she is able to look at a property … appreciate it for what it is … and then see ways in which it could be enhanced should buyers wish to engage in improvement. Dionne is a “straight shooter” and does not engage in exaggerated or unrealistic talk. She is open and honest. I have been thoroughly satisfied with Dionne and her team’s work, from start to finish. Dionne and her team at Melbourne Harcourts City (WHU) are the obvious and best choice for people buying and selling in the city centre and the inner city of Melbourne.

Very helpful!

Helped us finalise everything very quickly, and answered all our questions!
5.0
2021-08-03T03:30:17+00:00

Song

Spring Street Tenant

Helped us finalise everything very quickly, and answered all our questions!

Harcourts Melbourne City -“Dependable”

Harcourts Melbourne City have always been prom't and courteous in their dealings with us. They keep us informed and attend to any matters requiring attention.
Very happy to recommend them to manage your property.
5.0
2024-03-18T03:35:16+00:00

Ian - Landlord

8 Wellington Cres, East Melbourne

Harcourts Melbourne City have always been prom't and courteous in their dealings with us. They keep us informed and attend to any matters requiring attention. Very happy to recommend them to manage your property.

Professional, Timely and Personable

Rhiannon is so knowledgeable about the Melbourne area, has been so timely in her responses, and has helped all throughout this purchase. I wouldn't have been so calm without her! I highly recommend Rhiannon.
5.0
2022-07-18T05:35:38+00:00

Jessica - Lonsdale Street Purchaser

Rhiannon is so knowledgeable about the Melbourne area, has been so timely in her responses, and has helped all throughout this purchase. I wouldn't have been so calm without her! I highly recommend Rhiannon.

Title Extremely Professional











My experience with Harcourts has been more than satisfactory Wonderful service quick response communication professional and pleasing results
Thank You





5.0
2024-03-15T02:56:28+00:00
Georga - Landlord
422 Collins Street, Melbourne
My experience with Harcourts has been more than satisfactory Wonderful service quick response communication professional and pleasing results Thank You

Purchase of East Melbourne apartment

I was very happy with the service provided by Dionne and her team. When requests or queries were made they were responded to promptly and honestly.
5.0
2021-08-03T00:55:42+00:00

Terry

Albert Street Buyer

I was very happy with the service provided by Dionne and her team. When requests or queries were made they were responded to promptly and honestly.

Professional and Helpful

All the team work together to bring out the best outcomes. Really helpful and always available to guide and work with tenants and landlords.
5.0
2021-08-03T03:43:19+00:00

Henry

Freshwater Place Landlord

All the team work together to bring out the best outcomes. Really helpful and always available to guide and work with tenants and landlords.

Highly professional and amazingly easy to deal with

Purchasing through Courtney was a great experience. Her professionalism, knowledge and enthusiasm for the property was so far beyond anything I experienced with agents representing other properties and there is absolutely no question that her regular and respectful communication (without being pushy or too 'salesy') kept me interested and resulted in the eventual purchase/sale. It was a pleasure to deal with Courtney and Harcourts and I would highly recommend both.
5.0
2021-08-02T05:54:59+00:00

John

Little Bourke Street Buyer

Purchasing through Courtney was a great experience. Her professionalism, knowledge and enthusiasm for the property was so far beyond anything I experienced with agents representing other properties and there is absolutely no question that her regular and respectful communication (without being pushy or too 'salesy') kept me interested and resulted in the eventual purchase/sale. It was a pleasure to deal with Courtney and Harcourts and I would highly recommend both.

A Consumate Professional Service

A comprehensive service involving relocation of tenants,re styling & makeover to suit potential market, realistic pricing based on a thorough knowledge of the building & its sales history & resolute pursuit of prospects to effect a sale.
There was regular liaison & consultation during the sales process.
Overall a consumate professional service
5.0
2024-02-26T06:15:22+00:00

John - Vendor

13/24 Little Bourke Street, Melbourne

A comprehensive service involving relocation of tenants,re styling & makeover to suit potential market, realistic pricing based on a thorough knowledge of the building & its sales history & resolute pursuit of prospects to effect a sale. There was regular liaison & consultation during the sales process. Overall a consumate professional service

Excellent rental agent

Swift and efficient communication, and an organised rental process throughout.
5.0
2021-08-03T03:57:13+00:00

Jesse

Flinders Lane Tenant

Swift and efficient communication, and an organised rental process throughout.

Really great to work with

Harcourts, and Mikaele in particular, were, and are, great to work with when finding and moving into my property. Prompt replies, great attitudes, and super professional.
5.0
2022-02-07T05:57:28+00:00

Harrison

258 Flinders Lane, Tenant

Harcourts, and Mikaele in particular, were, and are, great to work with when finding and moving into my property. Prompt replies, great attitudes, and super professional.

Positive outcome!

Our property recently became vacant and a new tenant/tenants were required. While dealing with Daniella Ferraro from Harcourts Melbourne City on both fronts... with the existing tenants vacating and the need to locate new tenants, the process was carried out with extreme efficiency while maintaining a highly professional manner in the time frame required.
5.0
2019-08-30T00:10:04+00:00

Kerri

Wellington Parade South Landlord

211 Wellington Parade South, East Melbourne
Our property recently became vacant and a new tenant/tenants were required. While dealing with Daniella Ferraro from Harcourts Melbourne City on both fronts... with the existing tenants vacating and the need to locate new tenants, the process was carried out with extreme efficiency while maintaining a highly professional manner in the time frame required.

Experience and care

Harcourts have been managing my property for over a year now. I’m particularly impressed by their capacity to problem solve tenant changeover with understanding of all parties. I don’t have to chase them and they listen to all my requests.
I’d recommend them to anyone looking for a similar service.
5.0
2020-05-04T00:33:12+00:00

Kirstin - Hotham Street Landlord

Harcourts have been managing my property for over a year now. I’m particularly impressed by their capacity to problem solve tenant changeover with understanding of all parties. I don’t have to chase them and they listen to all my requests. I’d recommend them to anyone looking for a similar service.

Harcourts Review

Dionne and the team at Harcourts have been a pleasure to work with.
Their knowledge, hospitality, and professionalism are just a few of a long list of qualities.
I feel so secure having them as the rental agents for my property, and trust in their expertise for any future property purchases.
Thank you for a lovely working relationship.
5.0
2023-05-30T06:02:28+00:00

Sophie

10/131 La Trobe Street, Melbourne

Dionne and the team at Harcourts have been a pleasure to work with. Their knowledge, hospitality, and professionalism are just a few of a long list of qualities. I feel so secure having them as the rental agents for my property, and trust in their expertise for any future property purchases. Thank you for a lovely working relationship.

Simply The Best

Rhiannon East is the perfect sales person. She is efficient, reliable, honest and knows her stuff. Rhiannon's communication, customer service skills and empathy set her apart. Without Rhiannon by my side throughout the entire property sales cycle, I would be a nervous wreak. With her, it's just a normal business day.
5.0
2020-11-23T23:26:11+00:00

Julianne

29 Market Street - Vendor

Rhiannon East is the perfect sales person. She is efficient, reliable, honest and knows her stuff. Rhiannon's communication, customer service skills and empathy set her apart. Without Rhiannon by my side throughout the entire property sales cycle, I would be a nervous wreak. With her, it's just a normal business day.

Excellent Agent

James helped me get my small unit sold withinin few months in 2019 when the market condition and loaning enviroment was unsatisfactory. He knows the market well and is very experienced in how to make an apartment appealling to potential buyers. He suggested that my unit be re-decorated to attract more buyers and I did. The end result was that comparing to similar units in the same building, the settled price was higher even taking costs into consideration.
5.0
2019-07-10T21:37:02+00:00

Kun

Flinders Street Vendor

238 Flinders Street, Melbourne
James helped me get my small unit sold withinin few months in 2019 when the market condition and loaning enviroment was unsatisfactory. He knows the market well and is very experienced in how to make an apartment appealling to potential buyers. He suggested that my unit be re-decorated to attract more buyers and I did. The end result was that comparing to similar units in the same building, the settled price was higher even taking costs into consideration.

Knowledgeable and gets results

James has a great knowledge of the local area, sales results, comparable properties and values. He worked tirelessly to sell my property and helped me get a great result.
5.0
2018-08-22T05:29:17+00:00

Erin

Melbourne Vendor

James has a great knowledge of the local area, sales results, comparable properties and values. He worked tirelessly to sell my property and helped me get a great result.

Great Agent

James was a great agent, He was very pro-active in sorting out any issues and was great to work with, resulting in a fantastic result.
5.0
2019-07-10T21:32:54+00:00

Russell

Wills Street Vendor

James was a great agent, He was very pro-active in sorting out any issues and was great to work with, resulting in a fantastic result.

Excellent, highly professional, great communications, amazing result!

Dionne and the team at Harcourts Melbourne City handled our recent sale. As an overseas vendor, trust and confidence in our agent team was paramount and Dionne delivered well above expectations. Her domain knowledge, thoroughness, communication, flexibility, and management of all enquiries with complete professionalism was a real pleasure to experience. I cannot recommend her highly enough.
5.0
2021-08-03T00:41:28+00:00

Gareth

Flinders Lane Vendor

Dionne and the team at Harcourts Melbourne City handled our recent sale. As an overseas vendor, trust and confidence in our agent team was paramount and Dionne delivered well above expectations. Her domain knowledge, thoroughness, communication, flexibility, and management of all enquiries with complete professionalism was a real pleasure to experience. I cannot recommend her highly enough.

Highly recommend

Courtney was part of the team at Harcourts who handled the sale of my property. Excellent communication and very professional. Would definitely recommend.
5.0
2023-05-30T05:05:07+00:00

Janene - Vendor

1306/1 William St, Melbourne

Courtney was part of the team at Harcourts who handled the sale of my property. Excellent communication and very professional. Would definitely recommend.

James Edmundson is highly recommended

James was exceptional throughout the sale process. Made sensible suggestions that increased value and communicated at appropriate stages. A friendly and reassuring agent who knows the market intimately.

Don't risk a disappointing outcome, call James today!
5.0
2018-08-22T05:24:06+00:00

Will & Sarah

Melbourne Vendor

James was exceptional throughout the sale process. Made sensible suggestions that increased value and communicated at appropriate stages. A friendly and reassuring agent who knows the market intimately. Don't risk a disappointing outcome, call James today!

Very Good Service

Harcourts manage my two city properties - have done a great job finding tenants in difficult times. Also organized and help manage renovations to one of the apartments, including recommending color schemes, carpet, blinds, etc. It turned out very well and they rented it promptly. Mikaele deserves a pay rise.
5.0
2022-02-07T05:56:39+00:00

Tony

258 Flinders Lane, Landlord

Harcourts manage my two city properties - have done a great job finding tenants in difficult times. Also organized and help manage renovations to one of the apartments, including recommending color schemes, carpet, blinds, etc. It turned out very well and they rented it promptly. Mikaele deserves a pay rise.

Very comfortable to deal with ; she is reassuring , helpful and available whenever needed.

Rhiannon is very professional, knowledgeable and service orientated; I felt at ease all the time dealing with her . Am most satisfied with her service.
5.0
2021-08-02T06:08:36+00:00

Dolly

La Trobe Street Vendor

Rhiannon is very professional, knowledgeable and service orientated; I felt at ease all the time dealing with her . Am most satisfied with her service.

Fantastic!

It has been a pleasure to deal with Harcourts Melbourne City. Dionne's team are all very prompt, professional and always just a phone call away.
5.0
2024-03-14T06:09:15+00:00

Kelsey - Landlord

601 Little Lonsdale St, Melbourne

 

It has been a pleasure to deal with Harcourts Melbourne City. Dionne's team are all very prompt, professional and always just a phone call away.

Sale of property

Dionne has sold a property that was in a difficult market, so she has done very well for us!
5.0
2021-08-03T00:44:31+00:00

Wayne

Elizabeth Street Vendor

Dionne has sold a property that was in a difficult market, so she has done very well for us!

Great Agency

Really happy with the team at Harcourts whom
keep me well informed and worked hard to fill my vacant apartment.. Mikaele was brilliant !!
5.0
2020-06-18T02:57:49+00:00

Jason - Landlord

Really happy with the team at Harcourts whom keep me well informed and worked hard to fill my vacant apartment.. Mikaele was brilliant !!

Good experience with Rhiannon East from Harcourts

Harcourts has helped me get my very first home and I can't thank them enough. Rhiannon East was my sales agent and she has been great - very proactive in her communications, easy to reach out to and is very considerate. She is a pleasure to work with! Would recommend Rhiannon to your next purchase!
2023-05-30T05:23:22+00:00

Ruchi

Melbourne Buyer

Harcourts has helped me get my very first home and I can't thank them enough. Rhiannon East was my sales agent and she has been great - very proactive in her communications, easy to reach out to and is very considerate. She is a pleasure to work with! Would recommend Rhiannon to your next purchase!

Darren goes above and beyond

Darren is a cheery guy. Great to communicate with. Goes above and beyond to help us to make sure the apartment is clean. Thank you Darren.
5.0
2023-05-30T06:04:57+00:00

Veng Fei Ong

West Melbourne Tenant

Darren is a cheery guy. Great to communicate with. Goes above and beyond to help us to make sure the apartment is clean. Thank you Darren.

Unsurpassable

I bought and later on rented an apartment in West Melbourne; an area currently challenged by conflicting forces during Covid19. Harcourts Melbourne City not only made the process painless but the best investment I have ever made.
The apartment was presented at its best potential and the tenant selection was agile and truly thorough. Daniella Ferraro did not cut corners and ensured that all stages were ticked with the maximum level of confidence for the landlord and very importantly, for the tenants who noticed her superior standards right from the beginning.
My best advice is to put yourself in her capable hands as you will have a true professional at your side. Daniella is a cut above.
5.0
2021-08-03T03:51:39+00:00

Laura

Rosslyn Street Landlord

I bought and later on rented an apartment in West Melbourne; an area currently challenged by conflicting forces during Covid19. Harcourts Melbourne City not only made the process painless but the best investment I have ever made. The apartment was presented at its best potential and the tenant selection was agile and truly thorough. Daniella Ferraro did not cut corners and ensured that all stages were ticked with the maximum level of confidence for the landlord and very importantly, for the tenants who noticed her superior standards right from the beginning. My best advice is to put yourself in her capable hands as you will have a true professional at your side. Daniella is a cut above.

Great Agent

Very helpful, efficient
5.0
2019-07-10T21:30:05+00:00

Michaela

Flinders Lane Buyer

27 Flinders Lane, Melbourne - Sackville House
Very helpful, efficient

Great Experience

Purchasing through Courtney was a great experience. Her professionalism, knowledge and enthusiasm for the property was so far beyond anything I experienced with agents representing other properties and there is absolutely no question that her regular and respectful communication (without being pushy or too 'salesy') kept me interested and resulted in the eventual purchase/sale, and the excellent service didn't end when the contract was signed. It was a pleasure to deal with Courtney and Harcourts and I would highly recommend both.
5.0
2021-08-02T05:59:15+00:00

John

Buyer

Purchasing through Courtney was a great experience. Her professionalism, knowledge and enthusiasm for the property was so far beyond anything I experienced with agents representing other properties and there is absolutely no question that her regular and respectful communication (without being pushy or too 'salesy') kept me interested and resulted in the eventual purchase/sale, and the excellent service didn't end when the contract was signed. It was a pleasure to deal with Courtney and Harcourts and I would highly recommend both.

A successful campaign

Thank you Rhiannon for a successful campaign during challenging times. We appreciate your accurate, honest assessment and wanting to achieve the best result for us. The regular and itemised contact reports is very impressive and of course, very helpful. We are convinced we selected the right Agent and we thank you for professional service.
5.0
2022-02-07T05:33:19+00:00

Anonymous

Melbourne, Vendor

Thank you Rhiannon for a successful campaign during challenging times. We appreciate your accurate, honest assessment and wanting to achieve the best result for us. The regular and itemised contact reports is very impressive and of course, very helpful. We are convinced we selected the right Agent and we thank you for professional service.

Excellent management

Harcourts Melbourne have managed my property with expert advice and consistent maintenance. Highly recommend.
5.0
2024-03-14T05:55:47+00:00

Kirstin - Landlord

25 Hotham St, East Melbourne

Harcourts Melbourne have managed my property with expert advice and consistent maintenance. Highly recommend.

Smooth and fast process!











Really easy and very approachable agents and managers. I was able to move-in in less than a week with no issues or problems! Very easy to negotiate and they are open to answer all your concerns or questions!





5.0
2024-03-15T02:37:16+00:00

Quincy - Tenant

279 Wellington Parade S, East Melbourne

Really easy and very approachable agents and managers. I was able to move-in in less than a week with no issues or problems! Very easy to negotiate and they are open to answer all your concerns or questions!

Great agent!

Great agent. Fast response and pro-active!
2019-07-10T06:29:40+00:00

BE

La Trobe Street Landlord

Great agent. Fast response and pro-active!

Hard working, great communication and great results!

Thanks Mikaele – you’ve done an outstanding job! We were already very happy working with you and Harcourts but you’ve done an exceptional job helping us navigate losing our tenants and finding new ones in very challenging times. Thank you!
5.0
2021-08-03T04:32:44+00:00

Andrew

Mitford Street Landlord

Thanks Mikaele – you’ve done an outstanding job! We were already very happy working with you and Harcourts but you’ve done an exceptional job helping us navigate losing our tenants and finding new ones in very challenging times. Thank you!

Excellent, professional and proactive service

Dionne knew exactly how to present our apartment for sale and, despite all of the challenges presented by COVID protocols, managed to substantially exceed our price expectations. It is clear that Dionne has an outstanding knowledge of this sector of the market.
5.0
2021-08-03T01:04:46+00:00

Ted & Kathleen

Russell Street Vendor

Dionne knew exactly how to present our apartment for sale and, despite all of the challenges presented by COVID protocols, managed to substantially exceed our price expectations. It is clear that Dionne has an outstanding knowledge of this sector of the market.

Seamless process

Having viewed and secured tenancy all under current restrictions the level of service from Mikaele was excellent and very thorough.
Thanks
5.0
2021-08-03T05:05:03+00:00

James

Kenilworth Grove Tenant

Having viewed and secured tenancy all under current restrictions the level of service from Mikaele was excellent and very thorough. Thanks

A knowledgeable, dynamic agent

Dionne was a great agent and had the market knowledge, persistence and personality one appreciates in an agent, especially in these strange times. She is clearly passionate about what she does and she operates with directness and integrity. I would recommend Dionne to anyone.
5.0
2022-07-18T06:00:31+00:00

Angela - Little Collins Street Vendor

Dionne was a great agent and had the market knowledge, persistence and personality one appreciates in an agent, especially in these strange times. She is clearly passionate about what she does and she operates with directness and integrity. I would recommend Dionne to anyone.

Good agency who gets things done

My husband and I tried to lease our property. It has been a challenging task because of Covid. Harcourt supported us and kept us updated. We now got a tenant in our property and are very happy with their service. Thank you!
5.0
2021-08-03T03:46:04+00:00

Yukako

Albert Street Landlord

My husband and I tried to lease our property. It has been a challenging task because of Covid. Harcourt supported us and kept us updated. We now got a tenant in our property and are very happy with their service. Thank you!

Honest & professional

Thank you Rhiannon for a successful campaign during challenging times. We appreciate your accurate, honest assessment and wanting to achieve the best result for us. The regular and itemised contact reports is very impressive and of course, very helpful. We are convinced we selected the right Agent and we thank you for professional service.
5.0
2022-02-07T04:50:47+00:00

Francesco

620 Collins St Vendor

Thank you Rhiannon for a successful campaign during challenging times. We appreciate your accurate, honest assessment and wanting to achieve the best result for us. The regular and itemised contact reports is very impressive and of course, very helpful. We are convinced we selected the right Agent and we thank you for professional service.

Above and beyond!

We highly recommend Dionne for any real estate dealings. During the recent campaign for the sale of our property, she was at all times extremely professional, realistic and honest, providing us with excellent feedback after every open home or inspection. At no time did we feel uncomfortable or disenchanted with her service, which is very rare in our experience with selling real estate.
5.0
2021-08-03T00:30:20+00:00

Bruce & Judy

Little Bourke Street Vendor

We highly recommend Dionne for any real estate dealings. During the recent campaign for the sale of our property, she was at all times extremely professional, realistic and honest, providing us with excellent feedback after every open home or inspection. At no time did we feel uncomfortable or disenchanted with her service, which is very rare in our experience with selling real estate.

Fantastic communication and knowledgeable.

Dionne was fantastic to go through the homebuying experience with, her communication was great ie easy to talk with and was always available to reach by phone.
Dionne knowledge and experience was essential in facilitating the buying of the property and when a problem arose she was able to quickly troubleshoot and find a solution.
I would recommended Dionne to anyone who was looking to buy/sell a property.
5.0
2023-05-30T05:55:47+00:00

Zac

Melbourne Buyer

Dionne was fantastic to go through the homebuying experience with, her communication was great ie easy to talk with and was always available to reach by phone. Dionne knowledge and experience was essential in facilitating the buying of the property and when a problem arose she was able to quickly troubleshoot and find a solution. I would recommended Dionne to anyone who was looking to buy/sell a property.

Harcourts never disappoints

After trying several agencies over the years we found Harcourts in the city and have been very happy with their services. Harcourts is not only professional and efficient in managing our rental property but also easy to communicate with. We have had excellent property managers and they do not change frequently like many other agencies. Any issues and enquires are dealt with promptly and to our satisfaction.
5.0
2020-05-04T00:18:25+00:00

Susan - Bundora Landlord

After trying several agencies over the years we found Harcourts in the city and have been very happy with their services. Harcourts is not only professional and efficient in managing our rental property but also easy to communicate with. We have had excellent property managers and they do not change frequently like many other agencies. Any issues and enquires are dealt with promptly and to our satisfaction.

Excellent customer service and experience

Dionne was a pleasure to deal with when purchasing our new property. She was extremely professional and her knowledge of the building and surrounding area was very helpful. She made purchasing our next home very easy.
5.0
2023-05-30T05:53:04+00:00

David & Peta

Melbourne Buyer

Dionne was a pleasure to deal with when purchasing our new property. She was extremely professional and her knowledge of the building and surrounding area was very helpful. She made purchasing our next home very easy.

Rolls Royce experience

Rhiannon was always professional, responsive, courteous and with a very approachable friendly manner.
Through the process of inspections/auction/purchase, as a purchaser I always appreciated that Rhiannon was that rare agent who does a great job representing the seller, while at the same time managing to be ethical, professional, responsive and transparent in her dealings with potential buyers. As I became interested in the property, Rhiannon's enthusiasm for the property was shared and contagious, and I looked forward to delightedly discussing the architectural and other features each time I inspected the property prior to purchase.

Would highly recommend.
5.0
2020-11-23T23:24:11+00:00

Andrew

Flagstaff Lane, West Melbourne - Purchaser

Rhiannon was always professional, responsive, courteous and with a very approachable friendly manner. Through the process of inspections/auction/purchase, as a purchaser I always appreciated that Rhiannon was that rare agent who does a great job representing the seller, while at the same time managing to be ethical, professional, responsive and transparent in her dealings with potential buyers. As I became interested in the property, Rhiannon's enthusiasm for the property was shared and contagious, and I looked forward to delightedly discussing the architectural and other features each time I inspected the property prior to purchase. Would highly recommend.

Attentive agent

Attentive and easy to work with
5.0
2019-07-10T06:20:40+00:00

Sari

Elizabeth Street Landlord

250 Elizabeth Street., Melbourne
Attentive and easy to work with

Very good agency

It is a great agency, they give you support day to day and communication is very efficient.
2019-07-10T06:32:35+00:00

Sofia

Little Collins Street Tenant

It is a great agency, they give you support day to day and communication is very efficient.

Awesome work

Mikaele H is a great agent and is always focused on ensuring your property is looked after.
5.0
2019-07-10T06:33:36+00:00

Rene

Whitehorse Road Landlord

Mikaele H is a great agent and is always focused on ensuring your property is looked after.

Great Agent

James has made the selling our property very easy, he was honest and realistic in appraising our property with regard to the market. He always kept us informed, not once did we feel then need to chase him for information. We would highly recommend his services.
5.0
2018-10-08T00:50:22+00:00

JP - Melbourne Vendor

43 Therry Street, Melbourne
James has made the selling our property very easy, he was honest and realistic in appraising our property with regard to the market. He always kept us informed, not once did we feel then need to chase him for information. We would highly recommend his services.

Positive and ambitious

Two weeks after my apartment was rented out by Darren, I found that my previous agent still had 6 listings for rent, just like mine. And I guess they will continue to hang there because they simply don't care. This says it all.
Thanks Darren and Daniella!
5.0
2023-05-30T06:06:50+00:00

Mike Wang

Melbourne Landlord

Two weeks after my apartment was rented out by Darren, I found that my previous agent still had 6 listings for rent, just like mine. And I guess they will continue to hang there because they simply don't care. This says it all. Thanks Darren and Daniella!

Peace of Mind in people you can trust

Mikaele at Harcourts Melbourne City has been my property manager for over 2 years and the quality of work and professionalism she delivers is sensationally outstanding.

Mikaele is vigilant, responsive, very knowledgeable (especially during the challenging Covid experience) with just the right amount of empathy that achieves a win win experience for me as a landlord and my tenants.

Mikaele and the team at Harcourts are simply awesome.

If your not getting the service you expect from your real estate agent, then I would highly recommend reaching out the Harcourt Melbourne City team. Like me you won't be disappointed.
5.0
2021-08-03T04:47:29+00:00

John

Union Street landlord

Mikaele at Harcourts Melbourne City has been my property manager for over 2 years and the quality of work and professionalism she delivers is sensationally outstanding. Mikaele is vigilant, responsive, very knowledgeable (especially during the challenging Covid experience) with just the right amount of empathy that achieves a win win experience for me as a landlord and my tenants. Mikaele and the team at Harcourts are simply awesome. If your not getting the service you expect from your real estate agent, then I would highly recommend reaching out the Harcourt Melbourne City team. Like me you won't be disappointed.

Fantastic and professional services by Dionne

Fantastic and professional services by Dionne. She and her team have the insight knowledge of the properties especially in the city, it come down to small details like the weather, even temperature of the apartment makes a huge different. The attention to details makes them stand out from other
5.0
2022-07-18T05:49:32+00:00

Terence - Collins Street Vendor

Fantastic and professional services by Dionne. She and her team have the insight knowledge of the properties especially in the city, it come down to small details like the weather, even temperature of the apartment makes a huge different. The attention to details makes them stand out from other

Smart and professional

Dionne certainly lived up to my initial impression when I was seeking a new agent to handle my property -- she is smart, professional and well-informed about the market. I was kept fully informed throughout the six-week campaign which resulted in a sale price well above my expectation. A pleasure to deal with. I recommend her highly.
5.0
2024-02-26T06:19:17+00:00

Lawrence - Vendor

 

Dionne certainly lived up to my initial impression when I was seeking a new agent to handle my property -- she is smart, professional and well-informed about the market. I was kept fully informed throughout the six-week campaign which resulted in a sale price well above my expectation. A pleasure to deal with. I recommend her highly.

James was excellent to deal with

James was responsive and very helpful during the buying process. He managed multiple private visits to the property and nothing was a hassle with all our requests.
5.0
2020-01-16T02:40:12+00:00

Andrew & Nicole

Melbourne Purchasers

James was responsive and very helpful during the buying process. He managed multiple private visits to the property and nothing was a hassle with all our requests.

Great Buying Experience

Courtney made the buying experience very easy. She is a great communicator, very helpful, and professional. We are experienced real estate investors and Courtney has been one of the best agents we have dealt with in recent years. She was very helpful and accommodating, allowing us multiple visits to the property. We would definitely recommend her.
5.0
2024-02-26T06:10:20+00:00

Anna & John-Paul - Purchasers

33/7 Drewery Lane, Melbourne

Courtney made the buying experience very easy. She is a great communicator, very helpful, and professional. We are experienced real estate investors and Courtney has been one of the best agents we have dealt with in recent years. She was very helpful and accommodating, allowing us multiple visits to the property. We would definitely recommend her.

Second to none!

I decided to pass the management of all our rental properties to Harcourts Melbourne after our super successful experience with one of our properties with them. They did not cut corners an they put all the require effort to ensure that the tenant profile that I required was met. They negotiate on my behalf adequate rental fees with the tenant and more importantly they pointed out all the areas that require attention to have the property to tip top condition to attract the tenant that would care for the property. That ensures a smooth lease experience for me as a landlord and for the tenant as the customer. This team is one that you can depend on.
5.0
2022-07-18T06:08:21+00:00

Laura - Glen Iris Landlord

I decided to pass the management of all our rental properties to Harcourts Melbourne after our super successful experience with one of our properties with them. They did not cut corners an they put all the require effort to ensure that the tenant profile that I required was met. They negotiate on my behalf adequate rental fees with the tenant and more importantly they pointed out all the areas that require attention to have the property to tip top condition to attract the tenant that would care for the property. That ensures a smooth lease experience for me as a landlord and for the tenant as the customer. This team is one that you can depend on.

Dionne Wilson excellent all round performance.

Dionne Wilson arranged the successful sale of our duplex penthouse in central Melbourne. Throughout the sale period she explained and executed every step of the process clearly and thoroughly. This gave us peace of mind and resulted in a successful sale in difficult times.
I recommend Dionne Wilson to potential sellers and buyers.
5.0
2021-08-03T01:00:08+00:00

John & Emma

Franklin Street Vendor

Dionne Wilson arranged the successful sale of our duplex penthouse in central Melbourne. Throughout the sale period she explained and executed every step of the process clearly and thoroughly. This gave us peace of mind and resulted in a successful sale in difficult times. I recommend Dionne Wilson to potential sellers and buyers.

Delivered on every promise – Fantastic result

I was lucky to be referred to Dionne while searching for our next property. Dionne offered expertise in many area's including marketing/sales strategy, complete handling of tenants in our leased property, and most importantly saw significantly higher $ value in our home over multiple other agents appraisals. She then delivered on a sale price in excess of our expectations with a quick seamless sale process.
We couldn't have been happier and would highly recommend you to have Dionne handle the sale of your property.
5.0
2019-07-29T01:31:31+00:00

Grant

Little Collins Street Vendor

I was lucky to be referred to Dionne while searching for our next property. Dionne offered expertise in many area's including marketing/sales strategy, complete handling of tenants in our leased property, and most importantly saw significantly higher $ value in our home over multiple other agents appraisals. She then delivered on a sale price in excess of our expectations with a quick seamless sale process. We couldn't have been happier and would highly recommend you to have Dionne handle the sale of your property.

A joy to interact with

Scarlett was kind, clear, efficient and transparent through the entire process. She was a joy to deal with and made our interactions effortless.
5.0
2020-01-16T02:51:13+00:00

Amanda

Melbourne Buyer

Scarlett was kind, clear, efficient and transparent through the entire process. She was a joy to deal with and made our interactions effortless.

Moving experience with Tara as contact

Great and easy process. Just moved into a studio with Tara as contact and she has been ultra responsive to all my requests/questions, facilitated second hand purchase with the previous tenants and on top of that really nice and patient every time. Many thanks to make this move a without stress experience!
5.0
2020-06-18T02:56:05+00:00

Aurore - Tenant

Great and easy process. Just moved into a studio with Tara as contact and she has been ultra responsive to all my requests/questions, facilitated second hand purchase with the previous tenants and on top of that really nice and patient every time. Many thanks to make this move a without stress experience!

Amazing, pleasure to deal with, exceeded all expectations by far!

The Harcourts team were fantastic to deal with from the outset. Very helpful in formulating the best way forward, rapid in coordinating photography and listing the property to minimise downtime. On top of all of this, they leased the property after the first inspection! Could not recommend highly enough.
5.0
2019-08-30T00:08:48+00:00

Damien

Collins Street Landlord

30 russell
The Harcourts team were fantastic to deal with from the outset. Very helpful in formulating the best way forward, rapid in coordinating photography and listing the property to minimise downtime. On top of all of this, they leased the property after the first inspection! Could not recommend highly enough.

Excellent, professional and highly motivated letting team

After settling on my purchase through Harcourts, it was apparent the tenant I thought was staying had vacated. The selling agent at Harcourts immediately organised for the letting manager at Harcourts Daniella to inspect the property. Within 2 weeks I had the welcome news Harcourts had found me a fabulous tenant!! This was despite many other properties in the building being vacant for over a month and some for less rent. I found the letting team to be responsive, honest and offered great advice in terms of what repairs and furniture purchases were needed to secure a quality tenant quickly. Thanks Daniella and Mikaele. Love your work!
5.0
2019-07-10T06:22:40+00:00

Jenny

Flinders Street Landlord

238 Flinders Street, Melbourne
After settling on my purchase through Harcourts, it was apparent the tenant I thought was staying had vacated. The selling agent at Harcourts immediately organised for the letting manager at Harcourts Daniella to inspect the property. Within 2 weeks I had the welcome news Harcourts had found me a fabulous tenant!! This was despite many other properties in the building being vacant for over a month and some for less rent. I found the letting team to be responsive, honest and offered great advice in terms of what repairs and furniture purchases were needed to secure a quality tenant quickly. Thanks Daniella and Mikaele. Love your work!

Dionne – An Outstanding Real Estate Agent Who Goes Above and Beyond

I had the pleasure of working with Dionne as our real estate agent when we decided to sell our investment property in Melbourne, and I can confidently say that she exceeded all of our expectations. Dionne's professionalism, expertise, and attentiveness throughout the entire process were outstanding.

From our first meeting with her, it was clear that Dionne had a deep understanding of the Melbourne property market and was well-equipped to guide us through the selling process. She provided us with an accurate and realistic valuation of our property, and we appreciated her honest and transparent communication throughout the entire process.

One of the standout qualities of Dionne was her excellent communication skills. She kept us informed and up-to-date with every aspect of the sale, providing us with regular updates on interested buyers, their feedback, and any potential hurdles we may face. Her proactive approach and willingness to go above and beyond helped to ensure that the sale progressed smoothly and efficiently.

One hiccup we experienced was when a buyer had difficulty securing financing for the purchase. However, Dionne was quick to relist the property, contacting parties that had initially missed out and we managed to sell the property again just as quickly. Dionne's experience and expertise allowed her to navigate the situation calmly and confidently. She worked closely with buyers and went above and beyond to ensure that the necessary steps were taken to secure the financing and close the sale. Her ability to manage and overcome these types of obstacles is a testament to her skill and dedication.

Overall, we couldn't be happier with our experience working with Dionne. She provided us with exceptional service, and we were thrilled with the outcome of the sale. I would highly recommend Dionne to anyone looking for a real estate agent in Melbourne. She is truly a five-star professional.
5.0
2023-05-30T05:53:37+00:00

Kim Beavis

23/243 Collins Street, Melbourne

I had the pleasure of working with Dionne as our real estate agent when we decided to sell our investment property in Melbourne, and I can confidently say that she exceeded all of our expectations. Dionne's professionalism, expertise, and attentiveness throughout the entire process were outstanding. From our first meeting with her, it was clear that Dionne had a deep understanding of the Melbourne property market and was well-equipped to guide us through the selling process. She provided us with an accurate and realistic valuation of our property, and we appreciated her honest and transparent communication throughout the entire process. One of the standout qualities of Dionne was her excellent communication skills. She kept us informed and up-to-date with every aspect of the sale, providing us with regular updates on interested buyers, their feedback, and any potential hurdles we may face. Her proactive approach and willingness to go above and beyond helped to ensure that the sale progressed smoothly and efficiently. One hiccup we experienced was when a buyer had difficulty securing financing for the purchase. However, Dionne was quick to relist the property, contacting parties that had initially missed out and we managed to sell the property again just as quickly. Dionne's experience and expertise allowed her to navigate the situation calmly and confidently. She worked closely with buyers and went above and beyond to ensure that the necessary steps were taken to secure the financing and close the sale. Her ability to manage and overcome these types of obstacles is a testament to her skill and dedication. Overall, we couldn't be happier with our experience working with Dionne. She provided us with exceptional service, and we were thrilled with the outcome of the sale. I would highly recommend Dionne to anyone looking for a real estate agent in...

Simply The Best!

I have been leasing my apartment with Harcourts Melbourne for over the last 5 years and I have to say they have been fantastic. Their staff are always friendly, courteous and very helpful. The most important key I think that makes them so great is they listen and work in striving towards the best outcome for their customers. They are confident and know the market. They do their research. I would highly recommend Harcourts Melbourne.
5.0
2024-03-15T03:00:07+00:00

Joanne - Landlord

79 Whiteman Street, Southbank
I have been leasing my apartment with Harcourts Melbourne for over the last 5 years and I have to say they have been fantastic. Their staff are always friendly, courteous and very helpful. The most important key I think that makes them so great is they listen and work in striving towards the best outcome for their customers. They are confident and know the market. They do their research. I would highly recommend Harcourts Melbourne.

Thank you Harcourts team

Dionne,
I write following the sale of our city apartment to thank you for the outcome you achieved.

We are acutely aware that it took an agent of special talent and ability to transcend the many difficulties in unusual circumstances, (wavering markets, declining values, surplus competition, rising interest rates, covid affected staff challenges to name a few)
Yours was a calling to this vocation.

Your professionalism, dedication to task and confidence never wavered and consequently neither did our belief in your ability to look after our needs.

Thanks to the team at Harcourts who helped out at times and to you personally for your skilled leadership and guidance
Appreciatively
Russell
5.0
2023-05-30T05:42:08+00:00

Russell

303/33-71 Russell Street, Melbourne

Dionne, I write following the sale of our city apartment to thank you for the outcome you achieved. We are acutely aware that it took an agent of special talent and ability to transcend the many difficulties in unusual circumstances, (wavering markets, declining values, surplus competition, rising interest rates, covid affected staff challenges to name a few) Yours was a calling to this vocation. Your professionalism, dedication to task and confidence never wavered and consequently neither did our belief in your ability to look after our needs. Thanks to the team at Harcourts who helped out at times and to you personally for your skilled leadership and guidance Appreciatively Russell

A TRULY PERSONAL EXPERIENCE

Rhiannon is an experienced and professional agent, what stands aside from this is her willingness to truly connect with her clients so that she can best deliver on those needs. I found the experience of selling with Rhiannon and her team completely painless, there was frequent communication and aside from all of this a great result achieved.
5.0
2023-05-30T05:33:08+00:00

Janine Hendry

11/30 Oliver Lane, Melbourne

Rhiannon is an experienced and professional agent, what stands aside from this is her willingness to truly connect with her clients so that she can best deliver on those needs. I found the experience of selling with Rhiannon and her team completely painless, there was frequent communication and aside from all of this a great result achieved.

James Edmundson

Totally professional. James is always on time for appointments and has a comprehensive and detailed knowledge of the property for sale. Also very pleasant with an enthusiastic persona and is especially patient with questions from potential buyers.
5.0
2019-07-10T21:37:45+00:00

Rose

Spencer Street Buyer

33-71 Spencer Street, Melbourne - The Grand Hotel
Totally professional. James is always on time for appointments and has a comprehensive and detailed knowledge of the property for sale. Also very pleasant with an enthusiastic persona and is especially patient with questions from potential buyers.

Timely and Professional Service

Dionne answered all my queries promptly and was happy to assist in providing access for an inspection, measurements etc. Very happy with the service provided.
5.0
2020-05-04T01:00:54+00:00

David - Franklin Street Buyer

Dionne answered all my queries promptly and was happy to assist in providing access for an inspection, measurements etc. Very happy with the service provided.

Dionne was fantastic.

I cannot thank Dionne enough for her professionalism, honesty, and her exceptional customer service.
It’s always a stressful time selling a property, however, Dionne and her team made the experience very enjoyable.
5.0
2021-08-03T00:33:46+00:00

Adrian & Angela

Little Collins Street Vendor

I cannot thank Dionne enough for her professionalism, honesty, and her exceptional customer service. It’s always a stressful time selling a property, however, Dionne and her team made the experience very enjoyable.

Friendly, helpful

From day one, Rhiannon was great to deal with, putting a lot of care and effort into both her buyer and vendor.
Unfortunately, there were couple transparency problems which created unpleasant circumstances for me. This was mostly out of Rhiannon's control and I would certainly do a few things differently next time.
All in all I would highly recommend Rhiannon when buying a property.
5.0
2023-05-30T05:29:58+00:00

Troy

Melbourne Buyer

From day one, Rhiannon was great to deal with, putting a lot of care and effort into both her buyer and vendor. Unfortunately, there were couple transparency problems which created unpleasant circumstances for me. This was mostly out of Rhiannon's control and I would certainly do a few things differently next time. All in all I would highly recommend Rhiannon when buying a property.

A great Agent

It was a difficult decision for us to let go of our unique city apartment after so many years of enjoying all that Melbourne had to offer, and we are glad we trusted Rhiannon with our sale. Rhiannon is professional, knowledgeable and above all, a pleasure to work with.
Verified by RateMyAgent
5.0
2023-05-30T05:34:47+00:00

George

Melbourne Vendor

It was a difficult decision for us to let go of our unique city apartment after so many years of enjoying all that Melbourne had to offer, and we are glad we trusted Rhiannon with our sale. Rhiannon is professional, knowledgeable and above all, a pleasure to work with. Verified by RateMyAgent

A great experience!

Daniella Ferraro's handling of the letting process has been highly strategic, efficient and helpful; and courteous in her interactions with us.
5.0
2020-01-16T02:58:58+00:00

Mary

Melbourne Landlord

Daniella Ferraro's handling of the letting process has been highly strategic, efficient and helpful; and courteous in her interactions with us.

A delightful experience

Dionne made purchasing my first home (during COVID 19 stage 4 lock down) a breeze! She was both personable and professional and was well armed with knowledge about the property I purchased, the history of the building and the local area. I would not hesitate to recommend Dionne to both buyers and sellers of property.
5.0
2021-08-03T00:22:52+00:00

Jo

Collins Street Buyer

Dionne made purchasing my first home (during COVID 19 stage 4 lock down) a breeze! She was both personable and professional and was well armed with knowledge about the property I purchased, the history of the building and the local area. I would not hesitate to recommend Dionne to both buyers and sellers of property.

Highly recommend this agency

We have had several dealings with the team at Harcourts Melbourne city. We would highly recommend Dionne’s team. Both Mikaele & Daniella have managed rental properties for us & are always professional & personable. Their service compares very favourably with other agents we have used.
5.0
2020-06-18T02:59:12+00:00

We have had several dealings with the team at Harcourts Melbourne city. We would highly recommend Dionne’s team. Both Mikaele & Daniella have managed rental properties for us & are always professional & personable. Their service compares very favourably with other agents we have used.

We have had several dealings with the team at Harcourts Melbourne city. We would highly recommend Dionne’s team. Both Mikaele & Daniella have managed rental properties for us & are always professional & personable. Their service compares very favourably with other agents we have used.

Above and beyond

My partner and I entrusted the sale of our Melbourne property to Dionne whilst living in Hong Kong. She is an exceptional communicator, highly trustworthy and very knowledgeable. She managed every step of the process for us of what was not a straight forward sale. We had several complications out of our control very close to auction date and she went above and beyond to manage it for us. I would have no trouble recommending her, we could not have asked for more in an agent.
5.0
2018-08-22T05:25:29+00:00

Claire

West Melbourne Vendor

My partner and I entrusted the sale of our Melbourne property to Dionne whilst living in Hong Kong. She is an exceptional communicator, highly trustworthy and very knowledgeable. She managed every step of the process for us of what was not a straight forward sale. We had several complications out of our control very close to auction date and she went above and beyond to manage it for us. I would have no trouble recommending her, we could not have asked for more in an agent.

Great and reliable

Prompt, polite, friendly agent . Good communication skills, and easy to get along with.
5.0
2018-08-27T00:25:41+00:00

Dr Sriram

Melbourne Landlord

Prompt, polite, friendly agent . Good communication skills, and easy to get along with.

Rhianon Review

Rhianon was very polite and always helpful. She was always attending to all my requests with questions about the apartment, and getting information. Rhianon was helpful to get things working or sorted. Nothing was a problem and Rhianon was always willing to talk. If she was busy, she was always prompt in returning my calls or texts. Rhianon was very pleasant and interactive and always keen to help with any requests. Rhianon had a good understanding of the property. Was very clear about the rules of EOI and the way in which we as buyers were to bid for the property.
A ver nice lady to work with at all times.
5.0
2021-08-02T06:05:09+00:00

Trudy

East Melbourne Buyer

Rhianon was very polite and always helpful. She was always attending to all my requests with questions about the apartment, and getting information. Rhianon was helpful to get things working or sorted. Nothing was a problem and Rhianon was always willing to talk. If she was busy, she was always prompt in returning my calls or texts. Rhianon was very pleasant and interactive and always keen to help with any requests. Rhianon had a good understanding of the property. Was very clear about the rules of EOI and the way in which we as buyers were to bid for the property. A ver nice lady to work with at all times.

A Five-Star agent!

Dionne Wilson is a very professional agent and she has a good manner at all times! Wonderful experience with her during the sales. Five-stars!
5.0
2021-08-03T01:02:31+00:00

Pingping

Westbury Street Vendor

Dionne Wilson is a very professional agent and she has a good manner at all times! Wonderful experience with her during the sales. Five-stars!

Sale of our Unit

From the start James was totally engaged and communicative. His passion and customer service put us at ease throughout the sales process and his knowledge of the heritage market was excellent. he explained things well and as we were states apart (us in NSW), he totally took care of the small things like furniture being left behind by the previous tenant. I'd highly recommend James and his auctioneer, when auction day came around, there was no pressure to sell, the decision was ours and he never influenced our decision on the fly, he stuck to our brief and let us make the decision.
Thank you James, it was a pleasure dealing with you.
5.0
2020-05-04T01:04:07+00:00

David & Sonja - Russell Street Vendors

From the start James was totally engaged and communicative. His passion and customer service put us at ease throughout the sales process and his knowledge of the heritage market was excellent. he explained things well and as we were states apart (us in NSW), he totally took care of the small things like furniture being left behind by the previous tenant. I'd highly recommend James and his auctioneer, when auction day came around, there was no pressure to sell, the decision was ours and he never influenced our decision on the fly, he stuck to our brief and let us make the decision. Thank you James, it was a pleasure dealing with you.

Singing Rhiannon East’s praises.

I have been looking for an investment Apartment in Melbourne CBD for about 2 1/2years.
I decided to go with Harcourts City, having met Rhiannon at an ‘open for inspection’ in Flinders House.
I preferred an older historic building, rather than high rise.
Rhiannon was involved in each inspection i viewed, which, in the end, was quite a few.
Rhiannon was always more than helpful, with things like ‘after work’ viewings, getting back promptly on queries. Also punctual, diligent and super friendly, on every occasion.
She seemed to have great general knowledge about various buildings, and the parts of Melbourne they were in.
I had missed one through a deadline style selling system that Harcourts have, but then another Apartment I was very interested in came up, with the same selling system, but this time i was successful in my bid.
Thank you Rhiannon, for your perseverance and above and beyond work ethic.🙏
5.0
2022-07-18T05:33:17+00:00

Chris - Drewery Lane Purchaser

I have been looking for an investment Apartment in Melbourne CBD for about 2 1/2years. I decided to go with Harcourts City, having met Rhiannon at an ‘open for inspection’ in Flinders House. I preferred an older historic building, rather than high rise. Rhiannon was involved in each inspection i viewed, which, in the end, was quite a few. Rhiannon was always more than helpful, with things like ‘after work’ viewings, getting back promptly on queries. Also punctual, diligent and super friendly, on every occasion. She seemed to have great general knowledge about various buildings, and the parts of Melbourne they were in. I had missed one through a deadline style selling system that Harcourts have, but then another Apartment I was very interested in came up, with the same selling system, but this time i was successful in my bid. Thank you Rhiannon, for your perseverance and above and beyond work ethic.🙏

Professionalism & Responsiveness

Mikaele Horsnell at Harcourts has been an excellent support for me from the first contact. This was my first time finding an apartment to rent and I started by sourcing on the internet and then sending my expression of interest to the various agents. Mikaele was the only agent that took the time to actually ring me to discuss the property and then patiently led me all the way to the finalisation of renting this apartment. There is no doubt that Mikaele is the prime reason I made my final decision.
5.0
2022-02-07T06:10:11+00:00

Anonymous

Melbourne, Tenant

 

Mikaele Horsnell at Harcourts has been an excellent support for me from the first contact. This was my first time finding an apartment to rent and I started by sourcing on the internet and then sending my expression of interest to the various agents. Mikaele was the only agent that took the time to actually ring me to discuss the property and then patiently led me all the way to the finalisation of renting this apartment. There is no doubt that Mikaele is the prime reason I made my final decision.

Amazing service all round

We were looking for a heritage apartment in the city for over 6 months, it was a hard and exhausting process, although Rhiannon and Harcourts team made it such a breeze. Rhiannon and the team checked in weekly sending updates on properties we would be interested in looking at. They always welcomed us to every property with smiles and useful advice. We found our dream home based on one of their recommendations, they helped us through the whole process coaching us through the first home buyers process. They are an amazing bunch of people and especially Rhiannon who went the extra mile to give us and out puppy our dream apartment. We are so happy and grateful for all the help along the way.
5.0
2022-02-07T05:15:44+00:00

Anonymous

Melbourne, Buyer

We were looking for a heritage apartment in the city for over 6 months, it was a hard and exhausting process, although Rhiannon and Harcourts team made it such a breeze. Rhiannon and the team checked in weekly sending updates on properties we would be interested in looking at. They always welcomed us to every property with smiles and useful advice. We found our dream home based on one of their recommendations, they helped us through the whole process coaching us through the first home buyers process. They are an amazing bunch of people and especially Rhiannon who went the extra mile to give us and out puppy our dream apartment. We are so happy and grateful for all the help along the way.

Thorough agent that works the best win win outcome for both parties

I’m pleased to report my excellent experience with Dionne. She was very thorough in her research and based her opinions on data which allowed me to make a very quick decision. She attended all my requests for further information and did the correct follow up demonstrating that she care to maintain a commercial relationship beyond the purchase. Very professional at all times and no sloppiness on adjusting to the circumstances and a tight deadline. She commanded a lot of professional respect and I was always feeling that she was presenting the best option to both parties (seller and buyer). Very satisfied with the experience.
5.0
2021-08-03T01:03:36+00:00

Laura

Rosslyn Street Buyer

I’m pleased to report my excellent experience with Dionne. She was very thorough in her research and based her opinions on data which allowed me to make a very quick decision. She attended all my requests for further information and did the correct follow up demonstrating that she care to maintain a commercial relationship beyond the purchase. Very professional at all times and no sloppiness on adjusting to the circumstances and a tight deadline. She commanded a lot of professional respect and I was always feeling that she was presenting the best option to both parties (seller and buyer). Very satisfied with the experience.

Very Pleased

We were very happy with the service we received. Daniela was very prompt to our initial appointment and very informative. The booklet left covered all questions. Jarrod was our managing agent and was very punctual to the next appointment. All fees were fully explained and the tenant selection process was clear. The on-line ad was excellent and a quality tenant was found quickly. The property condition report was very thorough for both tenant and landlord. Overall we are very pleased.
5.0
2019-07-10T06:12:53+00:00

Keith

Mackenzie Street Landlord

33 Mackenzie Street, Melbourne
We were very happy with the service we received. Daniela was very prompt to our initial appointment and very informative. The booklet left covered all questions. Jarrod was our managing agent and was very punctual to the next appointment. All fees were fully explained and the tenant selection process was clear. The on-line ad was excellent and a quality tenant was found quickly. The property condition report was very thorough for both tenant and landlord. Overall we are very pleased.

Rhiannon was incredibly helpful and supportive throughout my home hunting journey

I would like to thank Rhiannon for helping me secure my first home. Her communication, knowledge and professionalism are second to none. I felt so supported throughout the whole process despite it being completed during lockdown!
5.0
2022-02-07T04:56:41+00:00

Amy

30 La Trobe St, Buyer

I would like to thank Rhiannon for helping me secure my first home. Her communication, knowledge and professionalism are second to none. I felt so supported throughout the whole process despite it being completed during lockdown!

Excellent support

Mikaele Horsnell at Harcourts has been an excellent support for me from the first contact. This was my first time finding an apartment to rent and I started by sourcing on the internet and then sending my expression of interest to the various agents. Mikaele was the only agent that took the time to actually ring me to discuss the property and then patiently led me all the way to the finalisation of renting this apartment. There is no doubt that Mikaele is the prime reason I made my final decision.
5.0
2022-02-07T06:05:01+00:00

Heather

83 Queens Rd, Tenant

Mikaele Horsnell at Harcourts has been an excellent support for me from the first contact. This was my first time finding an apartment to rent and I started by sourcing on the internet and then sending my expression of interest to the various agents. Mikaele was the only agent that took the time to actually ring me to discuss the property and then patiently led me all the way to the finalisation of renting this apartment. There is no doubt that Mikaele is the prime reason I made my final decision.

A thoughtful and responsive agency

The agents at Harcourts Melbourne City go above and beyond! A special mention to Mikaele for finding me the perfect apartment to call home.
5.0
2021-08-03T05:02:08+00:00

Cecelia

Collins Street Tenant

The agents at Harcourts Melbourne City go above and beyond! A special mention to Mikaele for finding me the perfect apartment to call home.

Straightforward and helpful

I found Dionne very good to deal with when we recently purchased a property from Harcourts. Dionne was upfront about the vendors' expectations and what it would need to purchase the property.
Verified by RateMyAgent
5.0
2023-05-30T05:42:44+00:00

Greg

Melbourne Buyer

I found Dionne very good to deal with when we recently purchased a property from Harcourts. Dionne was upfront about the vendors' expectations and what it would need to purchase the property. Verified by RateMyAgent

Helpful and Approachable

This being our first property purchase we were very unsure about much of the entire process going into it, but James was extremely helpful from the time of the initial offer right up through the closing date and always made himself available to answer questions or provide assistance. First rate.
5.0
2019-08-30T00:06:29+00:00

Baph & Michelle

Collins Street Buyers

This being our first property purchase we were very unsure about much of the entire process going into it, but James was extremely helpful from the time of the initial offer right up through the closing date and always made himself available to answer questions or provide assistance. First rate.

Great Professional Service

It was a pleasure to deal with Harcourts from the initial phone call all the way through to the completion of my rental. Daniella's professionalism shines through!
2019-07-10T05:48:03+00:00

Carolyn

Hobsons Road Tenant

It was a pleasure to deal with Harcourts from the initial phone call all the way through to the completion of my rental. Daniella's professionalism shines through!

Highly professional and amazingly easy to deal with

Purchasing through Courtney was a great experience. Her professionalism, knowledge and enthusiasm for the property was so far beyond anything I experienced with agents representing other properties and there is absolutely no question that her regular and respectful communication (without being pushy or too 'salesy') kept me interested and resulted in the eventual purchase/sale. It was a pleasure to deal with Courtney and Harcourts and I would highly recommend both.
5.0
2022-02-07T05:37:03+00:00

John

562 Little Bourke St Melboune, Buyer

 

Purchasing through Courtney was a great experience. Her professionalism, knowledge and enthusiasm for the property was so far beyond anything I experienced with agents representing other properties and there is absolutely no question that her regular and respectful communication (without being pushy or too 'salesy') kept me interested and resulted in the eventual purchase/sale. It was a pleasure to deal with Courtney and Harcourts and I would highly recommend both.

Friendly, available, helpful, thorough

My experience with Harcourts to date has been extremely positive. They went out of their way to locate a rental property that fit with my quite specific requirements and thanks to their patience and goodwill I was able to move in during the difficult Melbourne lockdown period.
5.0
2022-02-07T05:43:10+00:00

Jake

29 Market St Melbourne, Tenant

My experience with Harcourts to date has been extremely positive. They went out of their way to locate a rental property that fit with my quite specific requirements and thanks to their patience and goodwill I was able to move in during the difficult Melbourne lockdown period.

From a vendor

I will be forever grateful to Dionne and her wonderful team for so working hard on my behalf. Her calm, professional approach, depth of knowledge and wealth of experience provided me with the reassurance I needed at an otherwise stressful time.
I have no hesitation in recommending her to this website and can’t thank her enough for her wisdom and support.
5.0
2020-05-04T00:57:53+00:00

Cathy - Collins Street Vendor

I will be forever grateful to Dionne and her wonderful team for so working hard on my behalf. Her calm, professional approach, depth of knowledge and wealth of experience provided me with the reassurance I needed at an otherwise stressful time. I have no hesitation in recommending her to this website and can’t thank her enough for her wisdom and support.

Harcourts – they get results!

Harcourts understand what owners want: get good tenants quickly at the best possible rent. They are efficient, hardworking and result driven. Thanks Harcourts!
5.0
2019-07-10T06:11:06+00:00

Simon

Collins Street Landlord

Harcourts understand what owners want: get good tenants quickly at the best possible rent. They are efficient, hardworking and result driven. Thanks Harcourts!

Punctual, always available, always positive

Jake has been the perfect person to deal with and work with during our journey of selling our house. He is punctual, always available, always positive. Amazing human being, gives you great support in every situation. He possesses excellent knowledge of real estate. Overall a really good experience and very happy
5.0
2023-07-12T06:38:19+00:00

Manju and Arunesh - Vendors

Jake has been the perfect person to deal with and work with during our journey of selling our house. He is punctual, always available, always positive. Amazing human being, gives you great support in every situation. He possesses excellent knowledge of real estate. Overall a really good experience and very happy

A very Positive engagement with Dionne Wilson

Dionne provided a transparent opportunity for the sale of Little Collins Street.
Her honesty in the communication process , the market knowledge she demonstrated was accurate , also the professionalism she displays is commendable.
For the Melbourne CBD market Dionne is the leader.
5.0
2023-05-30T05:51:44+00:00

Ruth & Victor

5/192 Little Collins Street, Melbourne

Dionne provided a transparent opportunity for the sale of Little Collins Street. Her honesty in the communication process , the market knowledge she demonstrated was accurate , also the professionalism she displays is commendable. For the Melbourne CBD market Dionne is the leader.

Highly recommended

James was such a delight to deal with during my first home purchase. He was extremely knowledgeable, genuine and helpful. I couldn't have asked for a better agent to handle my (millions of!) questions and guide me through the whole process from initial viewing right through to settlement day congratulations call! Would definitely recommend James to anyone looking for a genuine honest agent!
5.0
2020-01-16T02:54:10+00:00

Paul

Melbourne Purchaser

James was such a delight to deal with during my first home purchase. He was extremely knowledgeable, genuine and helpful. I couldn't have asked for a better agent to handle my (millions of!) questions and guide me through the whole process from initial viewing right through to settlement day congratulations call! Would definitely recommend James to anyone looking for a genuine honest agent!

Easy breezy

Very satisfied with the service, highly recommend
5.0
2022-02-07T06:00:42+00:00

Jerson

1 William St, Tenant

Very satisfied with the service, highly recommend

If you’re looking for results – talk to Dionne

Dionne has an excellent understanding of unique inner city Melbourne properties. Considering the uncertainty around lockdowns and covid restrictions, Dionne ensured our strategy was fresh and she was eager to change things up to suit the unfolding situation in real time.
We are incredibly grateful for the result that was achieved and we look forward to working with Harcourts again.
5.0
2021-08-03T00:39:57+00:00

Melissa

Flinders Lane Vendor

Dionne has an excellent understanding of unique inner city Melbourne properties. Considering the uncertainty around lockdowns and covid restrictions, Dionne ensured our strategy was fresh and she was eager to change things up to suit the unfolding situation in real time. We are incredibly grateful for the result that was achieved and we look forward to working with Harcourts again.

Great agency

The team at Harcourts were amazing throughout our rental process. They have provided a fast, reliable and friendly service!
5.0
2021-08-03T04:15:04+00:00

Hannah

Park Street Tenant

The team at Harcourts were amazing throughout our rental process. They have provided a fast, reliable and friendly service!

Considerate and organised!

A great combination of considerate and organised attention that both the owner and renter can rely on.
5.0
2021-08-03T03:47:22+00:00

Lesley

Wellington Parade Tenant

A great combination of considerate and organised attention that both the owner and renter can rely on.

Rhiannon provides the best service – again!

I have now purchased two properties through Rhiannon, and I can not recommend her highly enough. Apart from the knowledge and experience in the Melbourne market, Rhiannon is always willing to put in the time and effort to ensure I got the property I wanted. I like to do a lot of inspections, and Rhiannon always makes herself available. More than that, Rhiannon is always honest about property value, and understands the needs of the buyer and the seller.
The fact she knows where to get the bet donuts in Melbourne doesn't hurt either! 🙂
5.0
2020-11-23T23:44:42+00:00

Joe - 173 City Road, Southbank - Purchaser

I have now purchased two properties through Rhiannon, and I can not recommend her highly enough. Apart from the knowledge and experience in the Melbourne market, Rhiannon is always willing to put in the time and effort to ensure I got the property I wanted. I like to do a lot of inspections, and Rhiannon always makes herself available. More than that, Rhiannon is always honest about property value, and understands the needs of the buyer and the seller. The fact she knows where to get the bet donuts in Melbourne doesn't hurt either! 🙂

Highly recommended!

Reputable, reliable, quick response to communications
5.0
2018-08-27T00:28:05+00:00

Christopher

Melbourne Tenant

Reputable, reliable, quick response to communications

Professional, friendly and knowledgeable

It was a pleasure dealing with Courtney and we would highly recommend her. We recently purchased an apartment Courtney had listed, and found her to be very knowledgeable about the heritage listed property and local market. Her down to earth and honest approach was very refreshing.
5.0
2024-02-26T06:20:05+00:00

Andy & Helen - Purchasers

13/24 Little Bourke Street, Melbourne

 

It was a pleasure dealing with Courtney and we would highly recommend her. We recently purchased an apartment Courtney had listed, and found her to be very knowledgeable about the heritage listed property and local market. Her down to earth and honest approach was very refreshing.

Eye for details

Professional, efficient and well organised. Dionne has all the answers and if not, she will have them in no time. l was very specific with what l was looking for. I was given a list of suitable properties, not the entire portfolio and this made my selection easy. After a horrible experience with this franchise many years back Dionne has certainly changed my view of Harcourts for the better
5.0
2018-08-06T07:15:17+00:00

Leno

Purchaser

Professional, efficient and well organised. Dionne has all the answers and if not, she will have them in no time. l was very specific with what l was looking for. I was given a list of suitable properties, not the entire portfolio and this made my selection easy. After a horrible experience with this franchise many years back Dionne has certainly changed my view of Harcourts for the better

Professional, approachable and responsive

Dionne was professional at all times, approachable with my questions and responsive to my needs for a fast settlement.
Her firm was also completely responsive to my plan for renting the property. I wouldn’t hesitate to use her services again.
5.0
2023-05-30T05:43:17+00:00

Colin

Melbourne Buyer

Dionne was professional at all times, approachable with my questions and responsive to my needs for a fast settlement. Her firm was also completely responsive to my plan for renting the property. I wouldn’t hesitate to use her services again.

Highly Recommended

I was very happy with the arrangements for my purchase at 336 Russell St and this led to me engaging James and Harcourts to manage the sale of my Richmond property. James gave me very detailed and realistic appraisals of the apartment and excellent feedback after each open house. I felt that the final decision to try for a pre-auction sale was a very reasonable course of action and this proved to be the case. I can highly recommend James, it has been a pleasure to deal with him.
5.0
2018-11-27T03:52:14+00:00

Caroline - Richmond Vendor

I was very happy with the arrangements for my purchase at 336 Russell St and this led to me engaging James and Harcourts to manage the sale of my Richmond property. James gave me very detailed and realistic appraisals of the apartment and excellent feedback after each open house. I felt that the final decision to try for a pre-auction sale was a very reasonable course of action and this proved to be the case. I can highly recommend James, it has been a pleasure to deal with him.

Makes everything easy, great agency.

They’ve made our experience of giving our apartment away for rent painless and stress free, questions get answered very quickly too. Lovely agents, would recommend!
5.0
2021-08-03T04:10:58+00:00

Hari

Clarke Street Landlord

They’ve made our experience of giving our apartment away for rent painless and stress free, questions get answered very quickly too. Lovely agents, would recommend!

2 Lovely Agents!

We have 2 great agents who have been very helpful and understanding throughout our application and move in process. Harcourts has been very thorough and easy to contact which helped our housing process run smoothly
5.0
2021-08-03T03:31:53+00:00

Kimiya

Spring Street Tenant

We have 2 great agents who have been very helpful and understanding throughout our application and move in process. Harcourts has been very thorough and easy to contact which helped our housing process run smoothly

Rhiannon has been wonderful

Rhiannon has been wonderful and so helpful at each step. She has always provided me with great advice and assistance and has been so approachable. I can say she is the best of the agents I have come across up until now. She is always kind, reasonable and moreover, always with a lovely smile on her face. With her leading me all the way, my first home purchase has been a great experience and I would highly recommend her to anyone.

Rhiannon has been extremely lovely in helping me with purchasing my first home. She has been wonderful in being transparent, reasonable, kind and very knowledgeable. I would highly recommend her to anyone for their property dealings as she makes it a real pleasure and great experience. Thanks much Rhiannon and to Harcourts.
5.0
2023-05-30T05:28:29+00:00

Ruchi

Melbourne Buyer

Rhiannon has been wonderful and so helpful at each step. She has always provided me with great advice and assistance and has been so approachable. I can say she is the best of the agents I have come across up until now. She is always kind, reasonable and moreover, always with a lovely smile on her face. With her leading me all the way, my first home purchase has been a great experience and I would highly recommend her to anyone. Rhiannon has been extremely lovely in helping me with purchasing my first home. She has been wonderful in being transparent, reasonable, kind and very knowledgeable. I would highly recommend her to anyone for their property dealings as she makes it a real pleasure and great experience. Thanks much Rhiannon and to Harcourts.

Lovely helpful agency

In my experience especially in rental field agents either don’t answer or return calls. I have found the exact opposite. Very responsive, gave me all of the information I need for the building and moving in. Any questions they are happy to answer. Also LOVE that the whole experience is paperless and this makes things so much easier.
5.0
2021-08-03T04:01:03+00:00

Bethaney

Rose Lane Tenant 

In my experience especially in rental field agents either don’t answer or return calls. I have found the exact opposite. Very responsive, gave me all of the information I need for the building and moving in. Any questions they are happy to answer. Also LOVE that the whole experience is paperless and this makes things so much easier.

Excellent agency

Thorough, professional, friendly, positive. Could not recommend them enough!
5.0
2021-08-03T03:54:19+00:00

Tim

Russell Street Landlord

Thorough, professional, friendly, positive. Could not recommend them enough!

Great Agency

Harcourts Melbourne City is a great agency that helps us find a great apartment with a ​convenient location.
5.0
2018-08-27T00:31:45+00:00

Ercong & Yuanmeng 

Melbourne Tenants

Harcourts Melbourne City is a great agency that helps us find a great apartment with a ​convenient location.

Excellent service

The people at Harcourts were fantastic. Everything went very smoothly and Mikaele was so accommodating and easy to deal with.
5.0
2021-08-03T04:40:24+00:00

Lyn

Harbour Street Tenant

The people at Harcourts were fantastic. Everything went very smoothly and Mikaele was so accommodating and easy to deal with.

Professional & personable

Only spoke and met James briefly, but found him to be professional in his approach. No “real estate speak”!
5.0
2018-08-06T07:24:11+00:00

Grant

Purchaser

Only spoke and met James briefly, but found him to be professional in his approach. No “real estate speak”!

Thank you for your help

Thank you Dionne for all of your assistance and for the lovely gift on settlement!
5.0
2024-03-14T05:14:03+00:00

Leigh - Purchaser

365 Little Bourke Street, Melbourne

Thank you Dionne for all of your assistance and for the lovely gift on settlement!

Fantastic agent!

Rhiannon was so helpful and responsive from the start. She was efficient and great at communication and the process of buying a place was so smooth, stress free and easy because of her. She was also very flexible with time and meetings and very accommodating when she knew I had to fly into Melbourne to see the apartment. Any questions I had were answered quickly and she assisted me with getting a solicitor as well.
5.0
2020-11-23T23:35:10+00:00

Flora

555 Flinders Street, Melbourne - Purchaser

Rhiannon was so helpful and responsive from the start. She was efficient and great at communication and the process of buying a place was so smooth, stress free and easy because of her. She was also very flexible with time and meetings and very accommodating when she knew I had to fly into Melbourne to see the apartment. Any questions I had were answered quickly and she assisted me with getting a solicitor as well.

Highly recommend

Dionne did an excellent job in handling the sale of my property. Her and the entire team at Harcourts were fantastic. Nothing was too much trouble and they really went above and beyond. Communication was great and they made the whole process easy. I was very happy I chose to go with them.
5.0
2023-05-30T05:40:39+00:00

Janene

1306/1 William St, Melbourne

Dionne did an excellent job in handling the sale of my property. Her and the entire team at Harcourts were fantastic. Nothing was too much trouble and they really went above and beyond. Communication was great and they made the whole process easy. I was very happy I chose to go with them.

Kind, helpful, and prompt

My agent Jake was kind, helpful, and prompt with answering all my questions. He guided me through the whole process, and helped me secure a beautiful apartment. Thank you, Jake : )
5.0
2023-07-11T06:55:44+00:00

Olivia - Melbourne Buyer

My agent Jake was kind, helpful, and prompt with answering all my questions. He guided me through the whole process, and helped me secure a beautiful apartment. Thank you, Jake : )
5
481

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